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Brattleboro Subaru

Brattleboro, VT

4.8
1,940 Reviews
Brattleboro Subaru proudly serves drivers in the greater Brattleboro area with high-quality Subaru vehicles. With all of the latest new Subaru models like the new Outback, WRX, Impreza, Crosstrek, Legacy, Forester, Ascent and the All Electric Solterra! We have something for every type of driver. We invite you to come visit us, we are conveniently located at 1234 Putney Road. If you're in the market for a used car in Brattleboro, you're also in luck. Check out our used inventory page and browse through these listings for yourself. Brattleboro Subaru is not only your local Subaru dealership, we also offer numerous other auto services and products to our valued Vermont and surrounding town customers. Everything from Subaru car repairs that are performed by our expert technicians to car loans and authentic Subaru auto parts. Brattleboro Subaru is your smart choice for all of your auto needs. Stop into our Brattleboro, Vermont dealership today to meet us in person, we are located near Keene NH, Claremont and Northampton.
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1234 Putney Rd

Brattleboro, VT

05301

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Showing 1,940 reviews

March 16, 2022

Delays in finishing 90,000 mile service and related safety work. Took 2 days. Noticed transmission shifting problem and reported to service advisor. Service 2 weeks later resulted in report that transm More

by PEDSON692
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Morgan Dow
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Barkow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Crosby
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rachael Hunt
May 06, 2022 -

Brattleboro Subaru responded

Service manager spoke with customer several times and discussed transmission concern and due to age and mileage of vehicle, has an internal transmission shifting concern on the CVT transmission which is not repairable. Worked with customer and contacted Subaru of America on customer behalf and was able to get $1,000.00 of assistance towards repair and reviewed this with customer. Have called customer several times (and left messages) since this time and have not heard back from customer in regard to the repair offer from Subaru of America.

March 15, 2022

Scheduling was easy, loaned car for my all day service was comfortable , bill explained, they called for consent for extra work, requested repairs made, no problems since. Friendly staff, clean service de More

by CAROLHANSEN404
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan Dow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2022 -

Brattleboro Subaru responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Thank you, and have a fantastic day!

March 14, 2022

It was great working with Rob. He made the process of selling my car super easy. Very friendly and helpful. The dealership was clean, comfortable and everyone was extremely pleasan More

by pagemaster_ac
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
John Sciacca
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Reynolds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Winslow
Mar 16, 2022 -

Brattleboro Subaru responded

Hi, we're happy you found our staff to be so supportive during your experience here at Brattleboro Subaru. Thanks for the recommendation, and have an amazing day!

March 14, 2022

Quick, responsive, accommodating, and hard working staff and wonderful experience. Thank you for your help! More

by th3191
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Sucharzewski
Mar 16, 2022 -

Brattleboro Subaru responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

March 12, 2022

Amanda had amazing customer service. Dealership wouldn’t do alignment on my car because they tried to upsell me on getting new tires and the works , so I had to bring my alignment elsewh More

by MANNY_BECK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Crosby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2022 -

Brattleboro Subaru responded

Hello, we appreciate you taking the time to leave us this feedback. Safe travels!

March 11, 2022

Very prompt and professional service. Completed the work ahead of schedule. I have always enjoyed excellent service there ‼️ More

by williamreichenbach
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan Dow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Crosby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2022 -

Brattleboro Subaru responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope to be of service to you again! Take care!

May 17, 2022 -

williamreichenbach responded

Would give six (6) ⭐️ ⭐️⭐️⭐️⭐️⭐️if possible ‼️👍👌🏻‼️

March 10, 2022

As always they are thorough and informative when addressing service and pricing. That is why we keep going back. More

by willmere
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan Dow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Barkow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Crosby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2022 -

Brattleboro Subaru responded

Hi Willmere, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Brattleboro Subaru. Please don't hesitate to reach out if there's anything additional we can do for you.

March 10, 2022

The service department couldn’t be more courteous or helpful. I’ve had my winter tires put on and calibrated, a rear bumper guard installed, and a 6000 mile check up, on two different visits and I could More

by ROBERTCOMAZZI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Crosby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2022 -

Brattleboro Subaru responded

Hi Robertcomazzi, thanks for your great review, and for giving our dealership such a high star rating! We hope to be of service to you again! Take care!

March 10, 2022

The service is great here. I've taken my car for maintenance is I bought it and have never had a problem. More

by dumasmyles
Recommend Dealer
Yes
Employees Worked With
Morgan Dow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2022 -

Brattleboro Subaru responded

Hi, thank you for your kind words! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

March 10, 2022

Brattleboro Subaru is an awesome dealership. This is my fourth car from Brattleboro Subaru. I tried going to another dealer for my last car, but ended up back at Brattleboro Subaru. Customer ser More

by JBACON55
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Bacigalupo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2022 -

Brattleboro Subaru responded

Hi, we strive for a high level of customer satisfaction in all aspects of our dealership. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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