Bredemann Ford in Glenview

WORST FORD DEALER EVER!!!!! If I could give a negative review I would. This place is the Worst Ford dealership in the area! I have brought my last 6 Fords I have owned to Bredema If I could give a negative review I would. This place is the Worst Ford dealership in the area! I have brought my last 6 Fords I have owned to Bredemann for Service. I have not purchased a car from them since my father-in-law runs a car dealership in Milwaukee, WI. I was always fairly happy with the service I have done for the most part. They always provided me with a loaner, which I thought, was out of respect that a family member runs a Ford Dealership in Wisconsin. About 2.5 Years ago, I started having issues with the service provided on my vehicles. The first was a battery issue where they said they inspected my Ford Edge, but they allowed the battery to corrode the compartment, and than tried blaming it on me and wanted to charge me almost $2300 to fix it. I bring in my car ON TIME/ON MILEAGE for its service. It took me 3 hours of fighting with Joe Bredemann to get them to admit they didn't do good enough inspections, and than they proceeded to fix my car. Just this past week, I called to schedule a Works service and to check out my front right brake, which they replaced in January of Last year. They said, they will NOT PROVIDE A LOANER TO ME ANY MORE SINCE I DID NOT PURCHASE MY VEHICLE THERE. I didn't have time to wait for 1.5 hours for them to check my car, so I got into an argument with Jim in there service department. Jim than Transferred me to Steve the sales manager, and his excuse was that "this is Joe Bredemann's decision, and we have more important customers that purchased their automobiles from us, so why should they give me a loaner?". I mentioned that I have had service done here for almost 10-years now, to no avail. After arguing and being so mad, I called the Service Manager at Highland Park Ford and he had me bring my car in immediately after explaining the Brake Issue and the customer service issue at Bredemann. They provided me with a loaner at NO COST, WITHOUT ARGUEMENT! It ends up, that Bredemann really screwed up my brake work done in January of '15. They said it was covered under the warranty and fixed it. Also, I was getting close to needing new tires, so I decided to buy the complete set from them since they were so accommodating. They also did the Works oil change service and everything else. In summation, DO NOT BUY A CAR FROM ANY OF THE BREDEMANN DEALERSHIPS ESPECIALLY THE FORD ONE!!! THEY ARE RUDE, UNFEELING, BRUTAL PEOPLE TO WORK WITH. I WILL NEVER EVER GIVE THEM A REFERRAL AND EVEN THOUGH HP FORD IS OUT OF MY WAY GOING TO MY OFFICE, I WOULD RATHER BRING MY CAR TO A GAS STATION FOR SERVICE OVER THEM. DO NOT GO THERE, DO NOT BUY OR SERVICE A VEHICLE THERE!!! More

Great place to get a new/used car! Steve T & Paul I are wonderful to work with. Been a customer for over 25 years! Bought first car in 1990-lovely station wagon. If you look in Steve T & Paul I are wonderful to work with. Been a customer for over 25 years! Bought first car in 1990-lovely station wagon. If you look in our garage, all cars are Fords. Our daughter also drives a Ford. More

Looking for a small station wagon or equivalent We were shopping for a small station wagon or equivalent and had spent several weeks on the internet and at dealers' lots on Sundays. We had narrowed We were shopping for a small station wagon or equivalent and had spent several weeks on the internet and at dealers' lots on Sundays. We had narrowed it down to a few different makes and models, but had a budget and an idea of the features that were important. By the time we arrived at Bredemann's, we had the Ford Focus Hatchback on the short list. Our salesman, Dan was very thorough and asked all the right questions about what we were looking for. He found a car which was everything we wanted at a fair price. With the rebates the price was within our budget with enough "wiggle room" to add an extended Premium warranty. We have had the Focus for about a week and are thrilled with it. Thank you Bredemann and thank you Dan. Great job!! Kathy and Charles More

Ford Escape lease Chester was extremely helpful , knowledgeable and patient as we looked for a lease that best met our needs. His concern for my college age daughter's Chester was extremely helpful , knowledgeable and patient as we looked for a lease that best met our needs. His concern for my college age daughter's safety on the road was paramount. The test drive and his detailed explanation of the Escape's features convinced us this was the right vehicle for us. The financial process was easily handled by Steve Settler, answering our questions and explaining the lease details. Our experience at Bredemann was excellent and I would highly recommend this dealership. More

Well priced and great service Paul was very responsive and eager to make a deal. Very good communication and good people. Steve in finance was great...very well prepared and very h Paul was very responsive and eager to make a deal. Very good communication and good people. Steve in finance was great...very well prepared and very honest. More

Ford F-150 Platinum Bought a 2016 Ford F-150 Platinum here with Chester Gilbert. Great service, advice, and overall extremely enjoyable experience. Would absolutely recom Bought a 2016 Ford F-150 Platinum here with Chester Gilbert. Great service, advice, and overall extremely enjoyable experience. Would absolutely recommend. More

Professional nd cordial service The folks at Bredemann Ford are professional and easy to deal with. I visited multiple dealerships while shopping for the best car for the value. Br The folks at Bredemann Ford are professional and easy to deal with. I visited multiple dealerships while shopping for the best car for the value. Bredemann was by the far the best experience I encountered in my three days of shopping. They were the first dealership I visited and ultimately the last. No pressure from salesman to buy and extremely informative about the product they are selling. Paul was excellent to deal with. More

Glad we took the drive Paul Ipjian was very helpful in our purchase of our new 2014 Ford Escape !! Paul made us feel very welcome! He is very knowledgable and.an asset to yo Paul Ipjian was very helpful in our purchase of our new 2014 Ford Escape !! Paul made us feel very welcome! He is very knowledgable and.an asset to your dealership. More

Excellent New Auto Purchase! Purchased a 2016 Ford Explorer from Bredemann Ford through Paul Ipjian. Paul provided excellent, straight forward customer service during the entire p Purchased a 2016 Ford Explorer from Bredemann Ford through Paul Ipjian. Paul provided excellent, straight forward customer service during the entire process. Paul is very knowledgable, friendly, responsive, and easy going which provided a pressure free purchase experience. Paul was supported by the entire Bredemann team who were equally as helpful. I will be purchasing all future vehicles through Paul! More

Great Experience Bought a 2015 Ford Fusion from Paul and it was a great experience. Paul was friendly and knowledgable. I gave him a list of what I was looking for and Bought a 2015 Ford Fusion from Paul and it was a great experience. Paul was friendly and knowledgable. I gave him a list of what I was looking for and in a few minutes he pulled up the perfect car. Very excited about my new car! More