Bredemann Ford in Glenview

After my recent purchase of a Ford C-Max at Bredemann Ford in Glenview, I would definitely recommend them to anyone planning a car purchase. Their staff, in particular Chester Gilbert, could not be more Ford in Glenview, I would definitely recommend them to anyone planning a car purchase. Their staff, in particular Chester Gilbert, could not be more friendly and helpful. All my questions were thoroughly answered and I left completely satisfied with the experience and my new vehicle. More

This was an excellent experience from the first contact on the Internet to laughing in the finance office. Paul was a very transparent, fair and friendly. There was no haggling over price or going back and on the Internet to laughing in the finance office. Paul was a very transparent, fair and friendly. There was no haggling over price or going back and forth to the manager as in the old days. He gave me a fair price from the very beginning, based on my research from True Car and Kelly Blue book. I ordered the car I wanted and there was information suggested but no hard up selling. He gave me great advise and I completely enjoyed the purchase experience. Steve the finance manager was also very nice to work with even after I switched from a lease to a buy at the last minute based on Paul's excellent advice. Steve presented several extra warranties which all the research tells you not to buy but he made a compelling case for the maintenance program which I did purchase. Overall this is a great organization with great people and a fantastic beginning to end experience. More

Wanting to utilize Fords $2000 rebate for the Mustang I located a car I liked that was at a dealership on the South side of Chicago. Having good experience with Bredemann in the past I thought I would go located a car I liked that was at a dealership on the South side of Chicago. Having good experience with Bredemann in the past I thought I would go there and see if they could get the car for me. That is when I met Steve Travnik. He is very friendly, easy to deal with, and very professional. Within minutes he printed out my "out the door" deal with or without a trade in. He gave me the print outs and told me he would call me in a couple of days. Steve then called me to let me know he could get the car if I wanted it. I replied "get the car" and within a couple of more days, the Mustang I wanted was at Bredemann waiting for me. At this point Rick Serrano took over. He showed me the car, answered a few questions and asked when I would pick it up. Rick made the time to talk with me even though he was dealing with some other customers. He balanced his time between us very well. When I go to pick up the car the next day, the weather was changing and thunderstorm warnings were issued. I was getting nervous because my brand new Mustang was outside. I asked a couple of salesmen in the showroom to move my car inside in case of hail. Next thing I knew my car was safely inside the building. That is when my wife and I met Steve Settler in Finance. He was very nice and also very professional. He handled everything very well and explained what we were signing and why. At this point I asked Mr. Settler to hurry up because I wanted to beat the storm and get my car home and safely parked in my garage. He was nice enough to accommodate my request and finished up with us very quickly. At this point Rick Serrano told me "the keys are in the car, good luck and drive safely". Well I decided to hurry home with my brand new car. As I drove home the weather became scary, dark, and extremely windy, I am happy to say that I got home and in the garage JUST in time. As my overhead door came down so did the rain. And did it rain. Well, as it turns out where I live in Mt. Prospect we only had rain. However Niles and Morton Grove had a lot of hail and Skokie had many trees damaged and uprooted. The damage from the storm was the opening story on the news. So thanks to the 3 people I mentioned at Bredemann - helping me with my concerns - my new Mustang was safe and in the garage just in time. I appreciate these 3 men putting up with my concerns and helping me cope with the situation. I would strongly recommend the Bredemann line of dealerships. I have now purchased cars from Bredemann Lexus, Ford, and Toyota.... More

We have bought, and had serviced, several cars at Bredemann Ford. Steve Travnik and his staff on the sales floor are always knowledgeable, professional, and friendly. Our assigned service adviser, Bredemann Ford. Steve Travnik and his staff on the sales floor are always knowledgeable, professional, and friendly. Our assigned service adviser, Mike Reyes, always keeps us informed about our vehicle's service progress, is very clear when an explanation is needed, and is always pleasant to work with on the phone or in person. We have referred several of our Family members & friends to the Bredemann Family of Dealerships. More

This was the fifth Ford in 12 years that I purchased from this dealership. Need I say more? I must confess that I've felt a certain loyalty to Ford because my late father provided for our family by working this dealership. Need I say more? I must confess that I've felt a certain loyalty to Ford because my late father provided for our family by working at the Woodlawn Stamping Facility for over 30 years. His retirement, when left to my mother, allowed her to live very well. Nonetheless, my loyalty could easily have shifted had I encountered the least amount of unhappy experience from a dealership. Bredemann's sales staff, financial management and service department are always top notch - professional, knowledgeable, very competent and never pushy, to say nothing of courteous, which permeates right down to the clerks and the custodians who wash the cars! My relationship with Bredemann has been ongoing, between purchases and service (under the expert guidance of Mike Reyes). That car dealers inherently have bad reputations has been folklore for decades. Not Bredemann. I can't speak for all Ford dealerships, but I would bet that Bredemann easily stands with or rises above the best of them. It's always a pleasure to purchase cars, bring them in for service and chat with the Bredemann community. You can be sure that I'll return when it's time for my next car. More

I recently purchased a new car from Bredemann Ford and had an excellent experience going through the vehicle purchase process at the dealership. Everyone I worked with at Bredemann was professional, cour had an excellent experience going through the vehicle purchase process at the dealership. Everyone I worked with at Bredemann was professional, courteous, and extremely helpful in working with me through the process. I feel like I got the best price on the vehicle that I have wanted for a long time and would highly recommend going to Bredemann when purchasing a vehicle. More

I recently purchased a 2013 Fusion from Chester and could not be happier. We made several visits to have our questions answered and Chester did so with the utmost patience and expertise. We never felt pressu not be happier. We made several visits to have our questions answered and Chester did so with the utmost patience and expertise. We never felt pressured and were able to make our decision based on a test drive, cost and our own personal needs. The final purchase was "painless" with everyone at the dealership ensuring our happiness. I definitely recommend Chester and this dealership. More

We have purchased vehicles from this family business for years. Both Lexus and Ford. I can honestly say that you can purchase vehicles any where BUT it is the service that keeps us coming back year after ye years. Both Lexus and Ford. I can honestly say that you can purchase vehicles any where BUT it is the service that keeps us coming back year after year. Bredemann Service, I feel, is the best in the business. Especially if you purchase your vehicles there, you can receive a free loaner when yours is being serviced. The Service Manager Mike Reyes I have found to be truthful in every way. He really cares about the customer and taking care of the service getting it right the first time. Pricing is also great Their newsletters, with coupons, come in handy. You can't go wrong purchsing and serving your vehicles at Bredemann. In fact we have sent family and friends there all who have purchased and now servicing the vehicles there. And they all live in Chicago not the suburbs. Thank you Bredemann. More

If you chose to get up at 6 am for service, it is a pleasure to be greeted and work with Mike Reyes and the team. pleasure to be greeted and work with Mike Reyes and the team. More

Mike Reyes is the main reason I return to Bredemann Ford for service. He remembers my name and particulars about me and my car. When I had an extensive repair Mike went out of his way to see that I was ta for service. He remembers my name and particulars about me and my car. When I had an extensive repair Mike went out of his way to see that I was taken care of as well as the repair. Although I recently moved over 90 miles away, I return to visit and schedule routine maintenance at Bredemann. Service at Bredemann with Mike Reyes feels like visiting a good friend. More