
Bredemann Toyota
Park Ridge, IL
Hours
Sales/Showroom
Monday 10:00 AM - 8:00 PM
Tuesday 10:00 AM - 8:00 PM
Wednesday 10:00 AM - 8:00 PM
Thursday 10:00 AM - 8:00 PM
Friday 10:00 AM - 6:00 PM
Saturday 10:00 AM - 5:00 PM
Sunday Closed
Service
Monday 6:00 AM - 6:00 PM
Tuesday 6:00 AM - 8:00 PM
Wednesday 6:00 AM - 8:00 PM
Thursday 6:00 AM - 8:00 PM
Friday 6:00 AM - 8:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 6:00 AM - 6:00 PM
Tuesday 6:00 AM - 8:00 PM
Wednesday 6:00 AM - 8:00 PM
Thursday 6:00 AM - 8:00 PM
Friday 6:00 AM - 8:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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I would like to write you regarding a recent experience I had with a local business in your community. First of all, let me set the scene. I live just west of the Colorado State line on interstate 70 in we had with a local business in your community. First of all, let me set the scene. I live just west of the Colorado State line on interstate 70 in western Kansas so, it was quite the drive for me to come to Park Ridge . Just a touch under 2000 miles!! On Thursday, my wife came home from work and just had to show me a car she found online at Bredemann Toyota. After listing to her go on for about an hour or so, I gave in, and told her to call the dealership. She got right on the phone, and called Gene in sales. She told him she had noticed the Toyota 4Runner online, and he was happy to tell her all about it. After about twenty minutes on the phone, we worked out a plain to come and look at the car. I was assured that the car was in perfect mechanical condition and all was well. I asked again, Is anything wrong with the car, as I’m driving half way across the United States to come and look at it. To which I was told, the car is perfect, not a ding, or dent, and everything’s in tip top condition. So we took off work and set out on our journey bright and early Friday morning at 6 a.m. We arrived at Bredemann Toyota first thing on Saturday and met up with Gene. We looked the car over real good, and everything appeared to be right with the world. Now’s where it gets a bit interesting. First and for most I want to make something very clear. I am very pleased with the way Don Ziemke and all his staff at Bredemann’s treated my wife and I. We ran into a slight problem with the car, (I won’t go into details.) I believe it was an honest mistake, and they made it right with me. Dan in the service center really knows his stuff. He put off everything he had going to listen and address my concerns. Now that’s service!! The general manager, Don Ziemke even offered to pay for my traveling expenses if we decided not to buy the car. (We did buy it.) It seems that in this day and age everyone will take the extra time to whine and complain about everything under the sun. I think its high time to take a minute and say thank you to everyone at Bredemann Toyota for remembering the golden rule. You have earned a life long customer. David and Rachel See Oakley, Kansas More
I had a intermittent problem with a buzzing noise in the right side of the dash. Went in once but it didn't happen. The second time when I was able to get the buzzing noise to be consistent, Dan went out right side of the dash. Went in once but it didn't happen. The second time when I was able to get the buzzing noise to be consistent, Dan went out with me and within a minute he knew what the problem was. It was the right fender. Got a loaner and before I could run any errands, I got a call that it was done. Noise is GONE! I know that it can be very difficult to figure out intermittent problems so was VERY please with the fast and thorough service! More
Feels Like Cheated, Decieved & LIED about the vehicle & didn't disclose the Complete vehicle condition. Also when I asked few things I was told that ALL things are fine in the CAR but after 10 days Batt & didn't disclose the Complete vehicle condition. Also when I asked few things I was told that ALL things are fine in the CAR but after 10 days Battery of the car was went bad & need replacement. NOT only Don, but also Don Semskey (Sales manager) & Finance officer GYUN also work with him to Lied, Cheat & Decieve me More
I have been doing business with Bredemann's for about 10 years either leasing or buying. They are always ready to take care your needs without exception and can be trusted to do a good job on maintenance a years either leasing or buying. They are always ready to take care your needs without exception and can be trusted to do a good job on maintenance and repairs. There have been a couple of times that I needed service and did not have an appointment. Drove it in and they took care of the problem right away. They are always willing to answer questions and explain why something needs to be done. My car is in great shape and it is because of Bredemann's. More
Bredemann Toyota service department is the most honest and professional service department I've visited. I'll definitely come back to this dealer for any future service. I visited this service department and professional service department I've visited. I'll definitely come back to this dealer for any future service. I visited this service department for the first time, to have some work done under warranty. I did not purchase my vehicle from them and they still treated me like a prince. More
I have delt with many of the employees , and Iand my husband Joe have purchased a few vechiles each new and used from them and have our cars serviced when needed, they are very profesional and polite, a husband Joe have purchased a few vechiles each new and used from them and have our cars serviced when needed, they are very profesional and polite, and their workmanship is great. They allways stand behind their product and work. I will keep going back to them for cars and service. I highly recommend them Judith Thibault More
Bought my first Camry in 1992, also my 2nd-Camry-Hybrid...My parents also had bought 2 cars from Bredeman..Have been a loyal customer..only take my car to be serviced here..Always had grea 2nd-Camry-Hybrid...My parents also had bought 2 cars from Bredeman..Have been a loyal customer..only take my car to be serviced here..Always had great service from both my salesman & service department...friendly, courteous...kind...attentive..and most important honest...Bredeman Toyota is not exactly a short commute for me..there are several other Toyota dealers much closer...however,..when first shopping for a car..they were rude...talked down to me..and not very honest...even recently had to stop in a local Toyota for a minor purchase and will never do that again...it is certainly worth the time & trip to Bredeman for all services on my car More
From the moment that I walked into Bredeman Toyota, I was treated with friendliness, respect, and no "high-pressure" tactics to purchase a vehicle from them. Because of the comfortable atmosphere, good reput treated with friendliness, respect, and no "high-pressure" tactics to purchase a vehicle from them. Because of the comfortable atmosphere, good reputation and price, I chose to buy from Bredeman. Now, when I return for my scheduled maintenance, I am always treated with courtesy and professionalism which I appreciate greatly. More
I have had my 2001 Toyota Highlander serviced by Bredemann Toyota many times. Each time is always a plesent experience. Customer service service seems to be very important to them, which I appreci Bredemann Toyota many times. Each time is always a plesent experience. Customer service service seems to be very important to them, which I appreciate. The car has always been finished when promised and the pricing is fair. I will continue to bring my cars to Bredemann to be serviced. It's a little out of my way, but well worth it. More
In the past 10 years our family has purchased several cars from this dealership and had them serviced there as well. There has NEVER been an issue that has been a cause for concern whether we went there cars from this dealership and had them serviced there as well. There has NEVER been an issue that has been a cause for concern whether we went there for service, the purchase of a car or to finance a new vehicle. This dealership is well managed, staff is knowledgeable and courteous. This organization could eaasily be a model for what an American business should look like, a place where the customeris to be respected and served. J.R. Gunning,Park Ridge, IL. More