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Bredemann Toyota

Park Ridge, IL

4.7
2,702 Reviews
Welcome to Bredemann Toyota. The Bredemann Family of Dealerships is family-owned and operated and is celebrating 100 Years Serving Chicagoland! A Toyota Dealer since 1976, we take great pride in our consistently top-ranked vehicles in quality and our commitment to the highest level of service for our customers. Bredemann Toyota has been awarded the President's Award by Toyota for extraordinary commitment and high standards. Toyota selects only its top dealers for the President's Award recognition for demonstrating excellence in their sales, parts & service, customer satisfaction and overall dealership operations. Accredited with the Better Business Bureau since 1998 and is rated an A+ on a scale of A+ to F. Located conveniently on Dempster Street in Park Ridge, IL, we’re proud to offer top quality new and used vehicles, parts, and service to our customers. If you’re looking for an exceptional new or pre-owned vehicle, renowned customer service, and an unmatched ownership experience, you’ve come to the right place! Our friendly sales staff is happy to assist you with your new or used vehicle needs! Call us today, stop by our showroom, or visit our website. We look forward to seeing you!
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1301 W Dempster St

Park Ridge, IL

60068

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Showing 2,702 reviews

October 13, 2021

Customer service is second to none. I have bought many cars in my day having both good and bad experiences. I have never had a bad experience with Bredemann Toyota, and we just came home with car number More

by piohanko
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Giec
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arnie Rowen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2021 -

Bredemann Toyota responded

We are so happy to hear your feedback, and are grateful for your business and loyalty. Please give us a call if there is anything we can do for you!

October 11, 2021

Even with the pandemic, you can count on Dave! Covid-19 did not make things easier when buying a car. It took 3 tries to finally drive my new gleaming black car out of the Bredemann lot. Dave made that hap More

by m65diaz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tran Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Lurie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2021 -

Bredemann Toyota responded

Thank you for your business and your nice review! We are so happy to hear you had a good experience! We're sorry it took longer than you hoped but are happy we got you in the car you wanted. Please don't hesitate to give us a call if there is anything we can do for you!

October 11, 2021

Dave Laurie is great to work with. We needed a car as quickly as possible. More

by jim.robo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesus Padin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Lurie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2021 -

Bredemann Toyota responded

Thank you for considering us for your purchase and for your feedback! Please give us a call if there is anything we can do for you!

October 10, 2021

I have bought several cars at Bredemann Toyota and have always had every service done at the dealership. Jerry Giec has always been my sales rep. I recommend their service highly. Always thorough and neve More

by Cknopf21
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Giec
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2021 -

Bredemann Toyota responded

Thank you for your business and your nice review! We are grateful for your loyalty! Please let us know if there is anything we can do for you!

October 09, 2021

I’m glad that I chose Bredemann Toyota! I was shopping for a car for about a month. I walked away from multiple dealerships because of salesmen not listening to what I wanted and just trying to make a sal More

by Zaleska82
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Giec
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2021 -

Bredemann Toyota responded

We are grateful for your business and are so happy to hear your feedback. Please let us know if there is anything else we can do for you!

October 01, 2021

Dave Lurie my salesman could not have been more courteous and professional. When you buy a car its Normally is a bad experience because of how long it takes not the case here it was done professionally and More

by Brianmurray6043
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesus Padin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Lurie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2021 -

Bredemann Toyota responded

Thank you Brian, we are so happy to hear your feedback! We appreciate your business and your kind review. If there is anything we can do for you, please don't hesitate to reach out!

September 23, 2021

Service advisor Andy Maravola was more interesting socializing with cashiers (I interrupted 3 times) than listening to the customer issues, vehicle driving in dust conditions and according to the toyo More

by walleyekiller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Cooper
2.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Maravola
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2021 -

Bredemann Toyota responded

We apologize for your frustration - we are only following Toyota's policy and suggested maintenance. The Toyotacare policy covers normal operating conditions which is a rotation every 5000 miles or 6 months (whichever comes first), and an oil change and rotation every 10,000 miles or 12 months (whichever comes first) for vehicles requiring synthetic oil. After the Toyotacare free maintenance policy expires after 2 years/25,000 miles, it is still only a rotation every 5000 miles/6 months and an oil change and rotation every 10,000 miles/12 months. If you want your oil changed more frequently than required we can do that but it is not covered under Toyotacare. We apologize for your frustration, and were only trying to save you from spending money on unnecessary services.

September 20, 2021

Working with Dave Lurie made the experience absolutely painless. He is a very nice guy and very professional in his approach to selling. We also purchased our previous Toyota Venza from Bredemann. Our More

by Tom
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Lurie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2021 -

Bredemann Toyota responded

Thank you Tom! We are so happy to hear your feedback. We are grateful for your business, your loyalty, and your kind review. As you already know, please don't hesitate to reach out if there is anything we can do for you!

September 18, 2021

Syed was an excellent salesman. He explained everything to us and was patient and considerate. More

by taigahunter2.0
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Syed Hussain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2021 -

Bredemann Toyota responded

Thank you for your business and your kind review! We are so happy to hear you had a good experience! If there is anything else we can do for you, please let us know.

September 17, 2021

Mike Schneider provided very poor customer service and was being racist because of my heavy accent and color. The way I being treated that day, I would never go back to Bredemann Toyota, Park Ridge. More

by Abdullah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Schneider
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2021 -

Bredemann Toyota responded

Abdullah, we are sorry you felt this way. We have many longtime loyal customers and employees with all different backgrounds and primary languages and do not discriminate or favor any customers based on what you are suggesting.

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