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Bredemann Toyota

Park Ridge, IL

4.7
2,716 Reviews
Welcome to Bredemann Toyota. The Bredemann Family of Dealerships is family-owned and operated and is celebrating 100 Years Serving Chicagoland! A Toyota Dealer since 1976, we take great pride in our consistently top-ranked vehicles in quality and our commitment to the highest level of service for our customers. Bredemann Toyota has been awarded the President's Award by Toyota for extraordinary commitment and high standards. Toyota selects only its top dealers for the President's Award recognition for demonstrating excellence in their sales, parts & service, customer satisfaction and overall dealership operations. Accredited with the Better Business Bureau since 1998 and is rated an A+ on a scale of A+ to F. Located conveniently on Dempster Street in Park Ridge, IL, we’re proud to offer top quality new and used vehicles, parts, and service to our customers. If you’re looking for an exceptional new or pre-owned vehicle, renowned customer service, and an unmatched ownership experience, you’ve come to the right place! Our friendly sales staff is happy to assist you with your new or used vehicle needs! Call us today, stop by our showroom, or visit our website. We look forward to seeing you!
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1301 W Dempster St

Park Ridge, IL

60068

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Showing 2,716 reviews

May 16, 2018

Quick, easy purchase The place is clean, organized, and cheerful. Talking to the sales agent is like talking to one's uncle. The personnel are friendly, accommodating, b More

by newbuyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Prato
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Filippone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2018 -

Bredemann Toyota responded

Thank you very much for your business and for taking time to post comments about your experience!

May 15, 2018

Camry Purchased my second Camry and Bredemann Toyota is the BEST!!! They really have the best customer service, whether you are having your maintenance wor More

by Cruz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Giec
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arnie Rowen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesus Padin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2018 -

Bredemann Toyota responded

Thank you very much for your repeat business! We are happy to help and please don't hesitate to call us if you would like to come in again to review the technology in your new Camry!

May 14, 2018

bought a 2017 camry se and 2018 camry le Charlie Schiller is the best sales person behind Arnie Rowen We have been buying Toyota since 190 and are very pleased wioh the sales and sevrice at More

by jan&jimbo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charlie Schiller and Arnie ROwen, Mike Gerlitz
Jun 04, 2018 -

Bredemann Toyota responded

Wow thank you very much for your kind words and for your loyalty! We are very proud to have our long-tenured team in place to help with anything you need for your vehicle. Please don't hesitate to call us if we can be of assistance!

May 08, 2018

Trade-up to RAV4 After almost paying off one of our Camrys, my wife decided that she’d like better sight lines, and we needed to carry bulkier things that we couldn’t More

by rlchapman1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Syed Hussain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack Prato
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Maravola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Vasquez
May 09, 2018 -

Bredemann Toyota responded

Thank you for your wonderful detailed review! We are so pleased to know you had such a wonderful experience working with both our sales and service staff. We appreciate your kind and loyal business over the years! We wish you many miles of happy and safe driving and look forward to many more enjoyable visits with you!

May 05, 2018

Very nice peole After all is said and done Bredemann’s Toyota really does care about your business and your satisfaction. Thanks Jerry for putting up with all of my Q More

by Peter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Giec
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arnie Rowen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesus Padin
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2018 -

Bredemann Toyota responded

Thank you Peter! We wish you many miles of happy and safe driving!

May 05, 2018

Fantastic From the second I walked in, I was totally attended to and listened to. Jerry knew everything about the vehicle I purchased, went over every option in More

by Marta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Giec
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2018 -

Bredemann Toyota responded

Congratulations Marta! We are so happy to know Jerry provided you with such a pleasant shopping experience!

May 02, 2018

Comforting and Friendly Syed and Jesus both made me feel welcomed. This is the first car I ever bought and they helped me step by step through the entire process and I really More

by Jessica H
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Syed Hussain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesus Padin
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2018 -

Bredemann Toyota responded

Thank you for your wonderful review! We look forward to seeing you around the dealership!

April 27, 2018

My car needed some recalibration for PCS sensors My prius was not able to use radar cruise control....tried Northbrook Toyota Dealer....no way those guys were saying to solve the problem under 5k.... More

by Romulusss
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Vasquez
May 01, 2018 -

Bredemann Toyota responded

Richard is truly a wonderful asset to our service team and we are so happy to know you enjoyed your visit while working with him. Thank you for sharing! We wish you many miles of happy and safe driving!

April 27, 2018

Effective and understanding. I needed to buy a car quickly and the model I wanted was in short supply. Dave and the Bredemann dealership were able to provide the fastest delivery More

by KeithN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Lurie
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2018 -

Bredemann Toyota responded

Congratulations on your new ride! We hope to continue many more enjoyable visits with you! Thank you for your wonderful review and rating!

April 27, 2018

Auto Repair Ripoff My car needed a sensor, I told the advisor exactly which one. He told me that they would need to run a scan for $200 to verify. I then told him I di More

by rippedoffbybredemann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
May 01, 2018 -

Bredemann Toyota responded

Thank you for your feedback, but we must clear up a few things for those who might read this review. As we discussed with you before you posted this review, when a customer comes in with an issue that is outside of the basic 3 year/36,000 mile factory warranty provided by Toyota, they will have to sign for a diagnostic charge. In this case of the check engine light it was $140.00 not $200.00. The technician uses our equipment to scan your vehicle, and take that information to see what system or systems caused the car to illuminate the warning lights. With an extended warranty the first step always needs to be performing the technical diagnosis (not just a guess) for Toyota corporate to even check for any potential coverage for the failed parts. If the sensor would have been a covered component of the contract, then you would have paid nothing but the deductible on the contract if you have one. This is the reason we have to secure a diagnostic fee for the technician diagnosis the concern. If the warranty company does not cover the repair and you don't want to get the repairs done, the technician still needs to be compensated for the time he has put into the diagnostics. If you decided to have this repair done that day or at a later date in the future, that diagnostic fee gets automatically applied to the repair charge. If we didn't charge a diagnostic fee for the more labor intensive diagnostics, every other repair shop would send cars here to be checked to see what parts needed to be replaced for no charge. It looks like you ended up paying $300 for the repair elsewhere anyways, which is exactly what you would have ended up paying for the work to be performed at our dealership. We are sorry if we did not communicate this to you as well as we could have. We wish you many miles of safe and happy driving in your vehicle. Regards, Katie Bredemann

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