Breeden Dodge Chrysler Jeep RAM
Fort Smith, AR
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We originally came in to purchase a used car and trade in our van. We drove several cars but could not find one within our price range. We could not justify paying so much for a used vehicle. We asked about our van. We drove several cars but could not find one within our price range. We could not justify paying so much for a used vehicle. We asked about new vehicles and the rebates that they were offering. We not only bought a brand new car, we saved over $4000 in rebates, fair trade-in value, plus they offered a military discount. We are very happy that we came to Breeden Dodge and the next time we are in the market to purchase, this is where we will go. More
Purchased my new 2011 Jeep Wrangler at Breeden, Ft Smith, AR, which was customized by the dealer with a lift and oversized/aftermarket wheels and tires. I took my new 2011 Jeep Wrangler (@ 15,000 miles) AR, which was customized by the dealer with a lift and oversized/aftermarket wheels and tires. I took my new 2011 Jeep Wrangler (@ 15,000 miles) for service at Breeden Jeep, in Ft Smith, AR. I had to tell the service department that the transmission fluid was burnt since they did not find and correct the problem proactively on their own during the standard 20+ point inspection that is supposedly done during each service. I had an additional 3 hour wait as they supposedly flushed the transmission and assured me that everything was corrected. After I told them about the burnt tranny fluid a few of the service employees were sure to point out to me that "putting those oversized tires on" can really cause problems with the transmission and of course I had to advise them multiple times that they (Breeden) had installed the aftermarket equipment. Took my Jeep back @ 20,000 since I was having transmission problems where it would not always shift properly from 1st to 2nd gear. I do not live in Ft Smith so I left my Jeep with them for a week to test drive and fix the problem. I had to call them after 4 days and service said there was no problems that they could find because the diagnostics didn't tell them there were any error codes and it worked fine when they drove it. Transmission problem not resolved. Took my Jeep (@ 24,000) to Lewis Jeep in Fayetteville, AR and explained the transmission problems and "service performed" at Breeden in Ft. Smith and left my Jeep at Lewis for the week to test drive and fix. They called my the 1st day the had it and Lewis Jeep resolved the problem. First off, when Lewis Jeep test drove my Jeep the transmission did not shift properly just as I described to the Lewis Jeep service department (same description of problem I provided Breeden as well) they then hooked up diagnostics and received an error code that apparently told them that the transmission fluid was 1/3 empty and not filled completely. Additional test drives performed by Lewis Jeep and my Jeep is now shifty correctly. Breeden Jeep in Ft. Smtih, AR is nowhere close to being capable of performing routine maintenance and troubleshooting to correct a problem they created and they will never receive a reference from me for new customers. Lewis Jeep in Fayetteville, AR is the place to go for professional and knowledgeable warranty/repair work on your Jeep vehicle. More
Very friendly staff and seems to genuinely care about giving the customer the best deal possible.Ron, went out of his way to make my visit an enjoyable and beneficial one. giving the customer the best deal possible.Ron, went out of his way to make my visit an enjoyable and beneficial one. More
Earl was very helpful. He was straight forward and to the point and made a good honest deal. I appreciate his help and will be doing business there again someday. Thanks Earl! point and made a good honest deal. I appreciate his help and will be doing business there again someday. Thanks Earl! More
Noah and Steve both were very helpful in making sure that I had all my questions about trading in my vehicle and buying a new ram were answered. I would recommend this dealer to friends and family!!! And th I had all my questions about trading in my vehicle and buying a new ram were answered. I would recommend this dealer to friends and family!!! And the best part was the great price!!! More
I will say that this was my first personal experience with Breeden Dodge and the very first Dodge I have ever looked at. I was not surprised at the quality of the truck I looked at but the service was mu with Breeden Dodge and the very first Dodge I have ever looked at. I was not surprised at the quality of the truck I looked at but the service was much more than I had expected. Bob Lewis is an outstanding person and he has my business for life!! Bob was very professional and explained everything to me. He was always asking if I had any questions and the thing that really impressed me was the very first question he asked “was I working or talking to anyone on the staff about a vehicle?”This told me that he not only wants to sell a vehicle but his integrity would not let him sell one if I was already working with another sales associate. I also want to compliment Mr. Meeks. I have always disliked talking with the “FI” people in the past. Once again Mr. Meeks made that very smooth and enjoyable. Thank you for having such a great staff of people that will keep me coming back in the future. More
Tim Minks was extremely busy assisting in the movement of cars on the lot when we drove onto the property. He made a special effort to stop what he was doing to assist us. Very friendly and extremely patient cars on the lot when we drove onto the property. He made a special effort to stop what he was doing to assist us. Very friendly and extremely patient with our requests to test drive a variety of cars. We felt that we were important to him and he went above and beyond the norm in helping us get acquainted with our new vehicle. Our best car buying experience yet! More
Mr. Earl Asbridge was my sales person. I just felt like he was so genuine and wanted to do everything he could to help me get the Grand Cherokee that I wanted. He could relate to what I was saying about my he was so genuine and wanted to do everything he could to help me get the Grand Cherokee that I wanted. He could relate to what I was saying about my experience with Jeep products (great, by the way) and he understood my financing needs. Just a wonderful person. I think my husband could have talked with Steve Meeks all day long, they hit it off so well. Steve explained the paperwork, and worked out everything to get us some really good financing. We hope to trade in an older Jeep Wrangler we have in a few years. I'm pretty sure we'll be coming to this dealership. I noticed that your other sales people were friendly and seemed upbeat. I think that speaks well of management and ownership. Employees are a great reflection on just how nice a place is to work. More
the only recommendation I would have is to tell the customer that they can assess their taxes, and get their tags at the dealership. This would be helpful. I did get my tags there but only after I had customer that they can assess their taxes, and get their tags at the dealership. This would be helpful. I did get my tags there but only after I had been to the revenue office and had to go back to the dealership to drop some things off. The service was very good and we have bought vehicles from Breeden before. More
They went above and beyond to help my son get a truck that will be dependable for him. in the past we had bad experiences with this dealership but they proved to me that they have come a long way in cust that will be dependable for him. in the past we had bad experiences with this dealership but they proved to me that they have come a long way in customer service. We will be back to purchase vehicles in the future. More