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Breeden Dodge Chrysler Jeep RAM

Fort Smith, AR

4.9
1,185 Reviews

5900 Hwy 71 S

Fort Smith, AR

72908

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Showing 1,185 reviews

October 01, 2020

Happy with the service i'll received in the past and the friendliness from employees, and how easy it is to get an appointment when you need one. More

by SHEILAELLINGBURG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonthan pinckney, Cory Cook
October 01, 2020

Over all experience was good. The back and forth up to the purchase was long. But the experience when we got to the dealership great More

by outgolfn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Olsen, Robert Lewis, Daniel Black, Robert Day, Ken Coddington, Naisleth Day, Pat Cannaliato
Oct 02, 2020 -

Breeden Dodge Chrysler Jeep RAM responded

I apologize but this platform does not give us your name, this is Karen Allison and I am the GM. I appreciate the 4.5 stars for sure but I am concerned about the back and forth you mentioned in your purchase process. I see you reviewed 4 different sales people. You gave Daniel and Ken 2 stars, Pat 1 star, Robert Day 5 stars. Then you gave our parts manager Robert Lewis 2 stars. If you truly dealt with 4 sales people it is no wonder you are frustrated with the back and forth! At what point did you encounter the parts manager? Would you mind sharing your story with me so I have a better understand what happened?

September 30, 2020

Zack helped us get what we wanted at the price we wanted to pay highly recommend talking to him when you go in to buy!! More

by CARLISLEROOFING84
Customer Service
Price
Recommend Dealer
Yes
Employees Worked With
Zach Wyatt
September 30, 2020

When I purchased I asked for my tags to be included, but only half was. I expressed this upon purchasing this vehicle. I was upset when my tags were not completely financed. More

by bobette_guillory
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
David Shirley
September 30, 2020

I am so very happy with the Breeden Dodge Service Center! They make everything so easy, I am grateful that I purchased here! Thank you More

by MFMARKFEARS94
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Shirley, Brandon Cormier, Cory Cook, Coleen Armstrong
Sep 30, 2020 -

Breeden Dodge Chrysler Jeep RAM responded

We are so happy to have you as a customer Mark! The pleasure is all ours!!

September 30, 2020

The sales associate my wife & I delt with (John W. ?) was great. He wasn't "pushy". Answered all of our questions without talking down to us & let us test drive whatever we wanted w/out giving us the look th More

by jdenterprizes007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John W. ?, Andrew Olsen, John Sanders
September 29, 2020

Outstanding! My problem wasn’t complicated but even so the team went out of their way to fit me and make my repair right away. The young man who was my service advisor, realizing my urgency as I am on an More

by bfuller250
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
The young man with glasses, I’ve forgotten his name
Sep 30, 2020 -

Breeden Dodge Chrysler Jeep RAM responded

We are thrilled to hear your story, thank you so much for sharing!

September 28, 2020

Friendly and prompt service. Very clean customer areas. Overall a comfortable experience. Don’t remember who I worked with specifically but they all get 5 stars from me. More

by awh4044
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Jackson, Brandon Cormier, Cory Cook, Bryan Howerton, Coleen Armstrong, Donald Kiene
Sep 29, 2020 -

Breeden Dodge Chrysler Jeep RAM responded

Thank you for the 5 stars!

September 27, 2020

Cant properly diagnose and over charges for service. Had to bring my vehicle back twice because of the lack of a decent mechanic. Still doesn’t work properly but why waste my time with this place More

by keiondre14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brandon Cormier, Coleen Armstrong, Donald Kiene
September 26, 2020

I purchased my Dodge van from Daniel Black. He was helpful and helped get the van of my choice. The service department has been excellent and done a good job. More

by ernestgrenwelge
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don't know the people that helped in the service department or service writers.
Sep 29, 2020 -

Breeden Dodge Chrysler Jeep RAM responded

We are so pleased that Daniel was able to help you find the van of your choice and that our Service Department have been able to take good care of you. Thank you so much!

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