Brent Brown Toyota

I hate going here. Thomas and Jennifer were awesome, which is a marked difference from other employees. Joel is the worst. I hate dealerships in general, and this pl Thomas and Jennifer were awesome, which is a marked difference from other employees. Joel is the worst. I hate dealerships in general, and this place tried to tell us that we needed a new engine one of the times we went. We got a second opinion and like we thought they didn't know what they were talking about. More

good overall Brent Brown Toyota always takes good care of us! We've been going there since moving to the Orem area five years ago and have found their service advi Brent Brown Toyota always takes good care of us! We've been going there since moving to the Orem area five years ago and have found their service advisors to be very nice to work with and they always try to make the experience as pleasant as possible. More

Mike Black is the BEST!!! This dealership is the best place to bring my car's. Some employees over there like Mike Black makes me feel very good and transmit confidence. This dealership is the best place to bring my car's. Some employees over there like Mike Black makes me feel very good and transmit confidence. More

Great friendly service We have received great friendly service at the dealership each time! We were greeted right away and Blake got us right in and took care of everything. We have received great friendly service at the dealership each time! We were greeted right away and Blake got us right in and took care of everything. More

Car battery replaced Everyone was polite, professional, kind, efficient, and finished installing my new battery a few minutes earlier that scheduled. Mike is especially w Everyone was polite, professional, kind, efficient, and finished installing my new battery a few minutes earlier that scheduled. Mike is especially wonderful and I have worked with him during my last car and he has always been honest in her assessment and recommendations of what needs to be done to correct my problem....and I TRUST HIM which is important to a woman since we don't know much about cars usually. More

Amazing customer service!! They got me right in, took care of the services I needed, and had me out of there faster than the time they had quoted me. It was wonderful!! They got me right in, took care of the services I needed, and had me out of there faster than the time they had quoted me. It was wonderful!! More

"Very personable and caring customer service" The way the dealership handled my complicated case that involved insurance claim, was very professional, but most importantly, very thorough and satis The way the dealership handled my complicated case that involved insurance claim, was very professional, but most importantly, very thorough and satisfying. We were informed of what steps were taken, what next steps were going to be made, and the timelines of those steps. This is our FIRST experience of such fashion with any dealership that we dealt with for the last 10 years in Utah. More

Great fast friendly service They did a great job.. They got me in and out of there and half of the time that they had quoted me.. I would recommend Brent Brown to everyone.. They did a great job.. They got me in and out of there and half of the time that they had quoted me.. I would recommend Brent Brown to everyone.. More

Easy buying no pressure There was no pressure from our salesman and everyone was very friendly and helpful. I wish they were a little more helpful on a small problem the rear There was no pressure from our salesman and everyone was very friendly and helpful. I wish they were a little more helpful on a small problem the rear plug for towing is not standard wiring I have asked about help to find one that's plug and play but can't seem to get any help with that. More

Great service good people I had an accessory added to my truck, and maintenance done. Shane Keisel was great to work with and Josh was friendly and helpful. Great experience! I had an accessory added to my truck, and maintenance done. Shane Keisel was great to work with and Josh was friendly and helpful. Great experience! More