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Brent Brown Toyota
Orem, UT
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Thank you for getting us in for routine service as we were traveling through Utah. were traveling through Utah. More
They make you make appointments instead of being able to just show up and drive through. The Subaru place made it very convenient just show up and drive through. The Subaru place made it very convenient More
Typical bad experience with buying a car. Lots of pressure from the salesman to buy RIGHT then, then when in finance I was rushed to sign everything and pushed hard to add a warranty I didn't Lots of pressure from the salesman to buy RIGHT then, then when in finance I was rushed to sign everything and pushed hard to add a warranty I didn't want but would get 3 extra years of maintenance "thrown in" so it would pay for itself. Then again rushed to sign. My bad for not looking at the line items but that "thrown in" maintenance was a $700 extra on top of the warranty. Luckily Toyota financing has a policy that let's you cancel some of those purchases. Unfortunately the warranty I was pushed on was not through Toyota but a third party. I can't cancel that one. Pushy, rushed, and typical bad experience with the dealer. I look forward to the day when manufacturers start selling on line direct to consumers and puts the dealership out of business. More
Checked with all Toyota dealers in northern Utah , Brent Brown and Todd Robinson were outstanding ! Pain free experience and absolutely professional , easy negotiation no funny game’s and fair all the way Brown and Todd Robinson were outstanding ! Pain free experience and absolutely professional , easy negotiation no funny game’s and fair all the way !! I would recommend it 100 % ! Talk to Todd Robinson and you will have a pain free experience all the way ! Don’t waist your time and effort , just Go to Todd and Brent Brown ! I’m very happy I did ! More
Andrew was great. He went over everything with me He is professional and friendly I highly recommend him He went over everything with me He is professional and friendly I highly recommend him More
Decent service from sales. During the draw up of contract of sale there were multiple lines of charges that were not explained and missing reductions based on previous discussi During the draw up of contract of sale there were multiple lines of charges that were not explained and missing reductions based on previous discussions. More
Work was done ok, but white stuff left on my tire rims. Hard to remove Hard to remove More
Brent Brown has a good selection of vehicles. They give you a good choice and explain what they think is the best vehicle for you. Spencer went over all the new devices the car has, including how They give you a good choice and explain what they think is the best vehicle for you. Spencer went over all the new devices the car has, including how to use Bluetooth, keyless engine starting, etc. More
I reached out on 5/21 and was contacted by Todd 5/25 I told him exactly what vehicle a new rav4 hybrid xse that I wanted and the colors I wanted blue or dark grey.. they didn't have one but he said he'd f told him exactly what vehicle a new rav4 hybrid xse that I wanted and the colors I wanted blue or dark grey.. they didn't have one but he said he'd find one I checked in multiple times because I hadnt heard from him … 5/31 I called and he called back 3 hours later and said it would be here in one to two weeks and he had reserved it for me and was gonna send me the paperwork... took more information. I have never received paperwork or anything and he always said he was gonna call and send it to me 'tomorrow' tomorrow has never come and I haven't heard from him since I stopped reaching out. Absolutely ridiculous for a car salesman when someone is ready to buy to blow them off. I stopped reaching out because I shouldn't have to do that when I'm the one trying to spend 40+k! I think he never had anything to reserve 0 communication with me and 0 follow through. More