Salesman Kanoe was most excellent to work with! He didn't pressure me at all, answered all my questions, and helped me negotiate the best price out the door!
The accessories team, Kerry & Ryan, worked diligently with me to undo a mess I made with tires purchased from a local vendor, they took it upon themselves to not only fix the problem but they went above and beyond expectations as they worked with the manufacturer to ensure that the refund was taken care of, for the local tire vendor had turned me away when trying to review the problem.
The folks in Service, Goose & Kyle, were fricken fantastic! They put things right and they did it as quickly as possible. They even had the team stay well past closing time by a couple hours to ensure it was done on the day promised.
Moreover, I found a ding in my truck door which was put there by the lift and not only did they take accountability for it, but they had a professional on site to fix it and it was as good as new when finished.
This is my 6th vehicle from Brent Brown and I am always looking forward to working with the team!