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Brent Brown Toyota
Orem, UT
6,963 Reviews
Where we're bending over backwards to be your Utah car dealership of choice.
If you are in the market for a new Toyota or Scion our friendly and knowledgeable staff is committed to making sure you drive away happy.
As a leading Utah car dealership, Brent Brown Toyota sets the standard in providing excellent and reliable vehicles at our best possible prices. We understand that your new car is an investment, and we strive to meet or exceed your expectations every time you come to see us.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 6,963 reviews
April 26, 2024
Called and had an appointment. Came in on time and it took three hours to do a simple oil change and tire rotation. Waited at the dealership thinking it wouldn't take that long wit Came in on time and it took three hours to do a simple oil change and tire rotation. Waited at the dealership thinking it wouldn't take that long with all the people you have doing nothing in your service area. Got a quote on your three tires, get one free deal. Turns out your price for three mostly off brands is a minimum of $150 more than what I can get 4 Michelin's for at Cost Co. Thats pathetic and glad I wasn't paying you by the hour with all your wasted labor doing nothing. I'd like to see you post this next to your self-initiated glamourous posts. More
by RDP721
Verified CustomerEmployees Worked With
Helpful April 25, 2024
The financial transaction left me w a higher Mo payment than it should have been and more interest as the loan was for a larger amount than what it needed to be as the payoff on my trade in was not verifie than it should have been and more interest as the loan was for a larger amount than what it needed to be as the payoff on my trade in was not verified which they did nothing about More
by SHANES77
Employees Worked With
April 24, 2024
Excellent service, our seller helped us throughout the negotiation process. It has been a wonderful experience for us, we would definitely do business with you again and we recommend you 100% THANK YOU negotiation process. It has been a wonderful experience for us, we would definitely do business with you again and we recommend you 100% THANK YOU More
by JODIBOMA
April 24, 2024
Helped me match my needs to the car that would do the best job, took the time to explain pros and cons of options and seemed very honest. best job, took the time to explain pros and cons of options and seemed very honest. More
by FUNDJ
April 22, 2024
Awesome experience! I was an out of state buyer and after a few logistical hiccups, everything thing went smooth. I flew in from Colo. hitched a ride to Brent Brown wher I was an out of state buyer and after a few logistical hiccups, everything thing went smooth. I flew in from Colo. hitched a ride to Brent Brown where Brock met me in the showroom. After looking at the car, test driving, and signing docs, I was on the road back to Denver within 60 minutes. Love the vehicle and appreciate the service and support I got from the BB team! Thank you Brock and Dallas! More
by dsingh5
April 21, 2024
Drew is great. Got me in for an alignment for our brand new 2024 Sequoia Platinum. It was delivered to us in poor shape. Pulled to the right. Also the leg extens Got me in for an alignment for our brand new 2024 Sequoia Platinum. It was delivered to us in poor shape. Pulled to the right. Also the leg extension feature for the driver side didn’t work correctly. When we got it back on Friday the alignment was not fixed correctly. It now pulls to the left. The steering wheel is off center still. And the seat issue was not addressed. The tech told Drew that there is a sensor that kills the switch if it feels weight. That bull crap. I tried using it today with no luck. I even tried it without sitting in the seat. Switch still doesn’t work. All the other seat adjustments work fine. More
by unclefilly
April 21, 2024
The whole tying was quick, easy, and everyone involved was helpful. SLC is a pain but if you live there here is the place to go. was helpful. SLC is a pain but if you live there here is the place to go. More
by LEINFINIREQUIEM
April 21, 2024
Me gustó la atención del vendedor fue muy cordial y amable, enamorada de mi auto nuevo amable, enamorada de mi auto nuevo More
by MIRELISRAMOS
April 20, 2024
Overall, it was a nice experience, we've reserved a car while it was still in transit. Once the car was on the lot, we scheduled a meeting with Todd, did a test drive, did all the paperwork, appraised our while it was still in transit. Once the car was on the lot, we scheduled a meeting with Todd, did a test drive, did all the paperwork, appraised our trade-in. Then we just came back on the next with the check and wrapped up the purchase. The only negative was that we were not informed on the first day that they can do the anti-rust coating for the frame (something we were interested in) - we've only learned about that on the next day when we were picking up the car, so we had to wait an extra hour for the coating to be applied. The service was however performed promptly, so I'm keeping my overall 5 star rating. More
by Sergey
April 19, 2024
Brock was super helpful and got me exactly what I wanted! Lots of options and everyone there was nice. Lots of options and everyone there was nice. More
by CALLIE1JOHNSON
