Brent Brown Toyota
Orem, UT
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Fast and efficient servicing. Received text and email about the status of my vehicle which was really nice to know. Jaron was friendly and tried to find best possible solution for Received text and email about the status of my vehicle which was really nice to know. Jaron was friendly and tried to find best possible solution for my issue. First service went smoothly. Thanks. More
Good sales experience. They kept us informed every step of the way. Easy to work with. Thanks. They kept us informed every step of the way. Easy to work with. Thanks. More
Brent Brown Toyota is an exellent dealership to work with. They have been honest, efficient, patient, and I even got a nice reliable vehicle. Thanks again!! with. They have been honest, efficient, patient, and I even got a nice reliable vehicle. Thanks again!! More
I loved how Orin answered my questions and noticed the needs I had without overselling me. That was refreshing. needs I had without overselling me. That was refreshing. More
Have gone to this dealership for 25 years I give them an A rating always been satisfied. A rating always been satisfied. More
Milani, my service rep, did a wonderful job keeping me informed about what progress was being made. That helped a lot. informed about what progress was being made. That helped a lot. More
Joseph was my customer service representative. Extremely nice young man. Very knowledgeable. And my truck was in and out quickly. I suggest you all start giving a courtesy wash! Because we spend t Extremely nice young man. Very knowledgeable. And my truck was in and out quickly. I suggest you all start giving a courtesy wash! Because we spend thousands upon thousands on our vehicles. More
Joel is the best! But everyone in the service department does a great job taking care of me & my vehicle! But everyone in the service department does a great job taking care of me & my vehicle! More
Overall, the service center does fine, but if you own an NV passenger van, they struggle to service those properly. I have owned my van for 10 years, now, and have had repeated issues with this service cent NV passenger van, they struggle to service those properly. I have owned my van for 10 years, now, and have had repeated issues with this service center regarding the tire pressure monitoring system (TPMS). They rarely get it set properly when I have the tires rotated, resulting in me having to return to the facility for a second time to get them to reset the TPMS. Their prices are okay, if you get the Advantage Care package for the oil changes and tire rotations, but you can get parts like batteries and tires much cheaper elsewhere. More
Service is arduous and slow. I have a road hazard option. Got a flat tire that ruined the tire. It was covered under the service. But it took a week to get the tire in and h I have a road hazard option. Got a flat tire that ruined the tire. It was covered under the service. But it took a week to get the tire in and half a day to get it installed. Three trips to the dealership. I love the Toyota cars, but the service makes me want to use a different dealership. More