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Brent Brown Toyota
Orem, UT
6,974 Reviews
Where we're bending over backwards to be your Utah car dealership of choice.
If you are in the market for a new Toyota or Scion our friendly and knowledgeable staff is committed to making sure you drive away happy.
As a leading Utah car dealership, Brent Brown Toyota sets the standard in providing excellent and reliable vehicles at our best possible prices. We understand that your new car is an investment, and we strive to meet or exceed your expectations every time you come to see us.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 6,974 reviews
December 30, 2012
They were awesome. I bought a new Tacoma and couldn't be more pleased. Dustin was my salesmen and the manager Kelly was great. They really made me feel like I was important. more pleased. Dustin was my salesmen and the manager Kelly was great. They really made me feel like I was important. More
by karlc
Employees Worked With
Dustin and kelly, Kelly Christensen
Helpful December 23, 2012
I bought 2 new cars from Spencer this year(not at the same time). He was exactly what I wasn't expecting from a car salesman. Straight forward and Honest! Thank you Spencer you earned a life long cust same time). He was exactly what I wasn't expecting from a car salesman. Straight forward and Honest! Thank you Spencer you earned a life long customer! The rest of the staff was also great and easy to work with. More
by swealton
Employees Worked With
spencer colby, Spencer Colby
November 30, 2012
Travis helped us get into a car we absolutely love! It was nice to finally deal with a sales person who didn't sit and feed us full of bull. I would definitely recommend him to a friend and plan to buy my was nice to finally deal with a sales person who didn't sit and feed us full of bull. I would definitely recommend him to a friend and plan to buy my next car from him More
by katiecurtis
Employees Worked With
travis quinn
November 27, 2012
I am very satisfied with the service I received at Brent Brown Toyota. My salesman was Travis Quinn and he went above and beyond to find the Vehicle that met my needs and was very impressed with service I r Brown Toyota. My salesman was Travis Quinn and he went above and beyond to find the Vehicle that met my needs and was very impressed with service I received during the process. I would personally recommend Brent brown Toyota of Orem and Mr Quinn to all my Family and Friends. Thank You Tiffany James More
by tjames1974
Employees Worked With
Travis Quinn
November 21, 2012
Travis was an excellent person to deal with and I appreciate him and the dealership as a whole. Overall awesome experience! I love my new truck! appreciate him and the dealership as a whole. Overall awesome experience! I love my new truck! More
by Kelseyc
Employees Worked With
Travis Quinn
November 17, 2012
I went to Brent Brown to find a new SUV. I was immediately greeted by Travis and he helped me find exactly what I was looking for. He was straight forward with me and got me a great price right o immediately greeted by Travis and he helped me find exactly what I was looking for. He was straight forward with me and got me a great price right off the bat. Plowed right through finance and walked out with keys in my hand! I LOVE my new Sequoia and would go back and work with Travis again anytime. I have already referred friends down there. More
by kacie9006
Employees Worked With
Travis
November 17, 2012
I'm extremely happy with the service in the lease of my Camry!!! Travis Quinn really gave me personalized and great service in all areas of getting me into my new Camry! Thank you Travis!!! Debi Lewi Camry!!! Travis Quinn really gave me personalized and great service in all areas of getting me into my new Camry! Thank you Travis!!! Debi Lewis More
by debilea80
Employees Worked With
Travis Quinn
November 17, 2012
I recently purchased a pre-owned truck from Brent Brown Toyota of Provo, and had a great overall experience. Our salesman, Travis, was friendly and informative and was there to answer questions and help u Toyota of Provo, and had a great overall experience. Our salesman, Travis, was friendly and informative and was there to answer questions and help us out in any way we needed without the annoying high pressure sales act many dealerships use. I searched from Evanston, Wyoming to Springville, Utah, and Brent Brown had the best price on the vehicle I was looking for and the vehicle was also in the best condition. The financing office had us in and out within an hour! I would HIGHLY recommend visiting Brent Brown Toyota of Provo if you are looking to buy. They have a friendly staff, great prices, and you won't waste all day long completing the purchase! More
by pwestes9
Employees Worked With
Travis
November 16, 2012
We secured our own financing and paid for our vehicle with a cashier's check. The finance "guy" was NOT friendly. Not only did he NOT give us the title for the vehicle we bought, but we didn't get a "t with a cashier's check. The finance "guy" was NOT friendly. Not only did he NOT give us the title for the vehicle we bought, but we didn't get a "temporary driving permit" for the window...needless to say, I couldn't get a temporary tag NOR license plates because I didn't have the title, and we couldn't DRIVE our vehicle because there was no temp. tag! We had to "sneak" it home (a 2 hour drive. When I asked Brian about a "sticker" for the window, he told me they don't give them to vehicles sold "as is". The DMV told me that they are supposed to! Now, here I sit, with a cute little truck in the driveway that we BOUGHT to DRIVE and we can't even drive it!! I will NEVER do business with Brent Brown Toyota again and I will share my experience with everyone I know! I felt like we weren't "important". More
by crissy.larkinbrown
Employees Worked With
Shane Noyce and Brian ?
August 29, 2012
We purchased our 2008 Sequia from them in early July, we purchased the extended warranty and we still have not been able to use. Apparently its not activated in the system. We have some minor issues with purchased the extended warranty and we still have not been able to use. Apparently its not activated in the system. We have some minor issues with the vehicle that we would like fixed that are covered by the Warranty and they keep giving us the run around. They never call us to inform us of any updates, if you leave a message with someone, they never call back. They internal customer management system is noir intuitive enough to allow all service representatives know and understand the needs of the customer, the progress of a service ticket, the status of finance and warranty data or the whereabouts of parts. I need to explain my situation form the beginning every time I talk to a representative form Brent Brown. Maui in the service department seems to be the only person that has enough knowledge of the systems to gather the information he needs to help us but he's never available or he's busy so I'm stuck with a level 2 rep that's clueless. I will never buy from them again, and unfortunately I have to have my vehicle serviced by them for the next 36,000 miles. More
by Burk.Glauser
