Brian Hoskins Ford

Called to schedule appt. for Ford Recall. Told the service person who answered the phone what we were coming in for....recalled torque converter. He gave us an appt. We dropped off the car at the de service person who answered the phone what we were coming in for....recalled torque converter. He gave us an appt. We dropped off the car at the designated date. Service called us several hours later and asked us if we ever had any work done on transmission. "No" was our answer." Then Kevin said "we don't have the part....it has to be ordered via the vin number. So after taking a day off work and my husband losing time in the morning....and me with no car.....we have to take it back....again! Why couldn't the man who scheduled the appt. ask for the vin # so that the part would be there? Kevin's answer to this question was "I don't know why he did that". Really?!! This isn't the first time we have dealt with the indifference of this service dept. They have no common sense and they don't care how they inconvenience people. I have left a voice message to the service manager and of this writing, she has not returned my call. Kevin didn't even apologize. They just don't care. More

been looking for a quality used truck for a few months,on july 4th my wife and i decided to do a little dealer shopping to get a better idea of what costs we would be looking at. after several stops we came july 4th my wife and i decided to do a little dealer shopping to get a better idea of what costs we would be looking at. after several stops we came accross a truck i was really impressed with.on the way home my wife sugessted i log on to thier web site to see if the vehicle is listed and what info was available.i was completly and pleasantly supprised by the experience. i did the online chat and the next day was contacted and made appointment to meet with mike. i now own the truck i have been wanting. More

Great experience! Everyone was so helpful and eased my husband's mind about his nervousness of buying his first car! I could not have asked for a better group of workers at Ford! We are very pleased! husband's mind about his nervousness of buying his first car! I could not have asked for a better group of workers at Ford! We are very pleased! More

I WOULD LIKE TO EXPRESS MY EXTREME HAPPINESS WITH BRIAN HOSKINS FORD DEALERSHIP AS I AM PICKING UP MY 3RD VEHICLE FROM BRIAN HOSKINS FORD ON SATURDAY AND I AM SO EXCITED. MIKE CIARLONE IS BY FAR THE BES HOSKINS FORD DEALERSHIP AS I AM PICKING UP MY 3RD VEHICLE FROM BRIAN HOSKINS FORD ON SATURDAY AND I AM SO EXCITED. MIKE CIARLONE IS BY FAR THE BEST SALESPERSON I HAVE EVER DEALT WITH AND I WOULD RECOMMEND EVERYBODY I KNOW TO HIM AS HIS ATTITUDE IS FAR SUPERIOR TO ANY OTHER SALESPERSON I HAVE DEALT WITH IN THE PAST. HE WILL BE MY DEALER FOR LIFE AS HE GOES ABOVE AND BEYOND TO MAKE YOU FEEL GREAT ABOUT BUYING A CAR AND FINDS YOU THE BEST PRICE. HE IS TRULY THE BEST SALESPERSON BRIAN HOSKINS FORD HAS EVER HIRED. AGAIN I WISH TO THANK THE TEAM OF BRIAN HOSKINS FORD AND I LOOK FORWARD TO SEEING YOU ALL ON SATURDAY. SINCERELY KIRA DODD More

Buying from this dealer was by far the best experience I have had while buying a new car. Everything went as promised, and my questions were all answered. Salesperson did an excellent job and went over all have had while buying a new car. Everything went as promised, and my questions were all answered. Salesperson did an excellent job and went over all features of my new focus. Really had product knowledge that was top notch. More

The customer service at Brian Hoskins Ford was amazing! I had the pleasure of working with Mike Ciarlone who was not only knowledgeable about the product, but he also created a fun, friendly enviornment. I w had the pleasure of working with Mike Ciarlone who was not only knowledgeable about the product, but he also created a fun, friendly enviornment. I was also extremly satisfied with the prices offered here. My overall experience with Mike was wonderful and I will definitely choose Brian Hoskins Ford in the future! More

Mike is a great Internet sales person because, like the Internet, Mike is effecient and cuts out all the unnecessary "stuff" often encountered when purchasing a vehicle. Mike is quick to respond and demon Internet, Mike is effecient and cuts out all the unnecessary "stuff" often encountered when purchasing a vehicle. Mike is quick to respond and demonstrates a desire to help you get what you want or need. Likewise, Joe was quick and organized when it came to all the paperwork. I really appreciate that -- get in, get a truck, get out. Hoskins gave me a fair value on my trade-in and also stood behind some mechanical issues I had with my recently purchased used truck. You can't ask much more of a dealership than that. Thank you Mike, Joe, and Brian Hoskins Ford. More

I first contacted Mike on line. He was very patient because I was trying to decide what vehicle I wanted. Well I took too long on the one I wanted and it was gone when I got there. He found another tha because I was trying to decide what vehicle I wanted. Well I took too long on the one I wanted and it was gone when I got there. He found another that was a bit higher in price but made the adjustment to my satisfaction. Even though I went and got a loan from my credit union, the staff kindly worked with me. Thanks all, Chris More

Micheal treats everyone with respect and makes the entire car buying experience exciting. He is very dedicated to his job and encourages his customers to call him personally when they need service to entire car buying experience exciting. He is very dedicated to his job and encourages his customers to call him personally when they need service to ensure his customers are satisfied. More

I have Dodge trucks for the past 15 years or so. I have recently purchased an enclosed trailer to haul a couple of ATV's in and my Dodge 1500 with the Hemi just didnt quite have took to get out across the recently purchased an enclosed trailer to haul a couple of ATV's in and my Dodge 1500 with the Hemi just didnt quite have took to get out across the mountains to north central Pa.. I started calling round looking for a newer truck with a diesel motor to get me where I wanted to go, with no luck. So I started looking on the internet and the first truck that popped up caught my eye at Brian Hoskins Ford. I filled out the contact info and within a very short amount of time I was contacted by Mike Ciarlone and made arrangements to go look at the truck. I wanted to stay within a certain pricerange and within a very short amount of time Scott Schandler came back with a payment figure within pennies of where i wanted to be, so needless to say I am a Ford owner once again, and probably will be for a long time to come More