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Brickell Buick & GMC

Miami, FL

Overview
Employees
Reviews
Vehicles
4.4
2,132 Reviews
Welcome to Brickell Buick GMC, your trusted dealership for new Buicks, GMCs, and a diverse selection of used and certified pre-owned vehicles. Nestled just outside downtown Miami, we pride ourselves on delivering exceptional customer service and a seamless car-buying experience. Our modern facility offers a wide range of vehicles and a comprehensive service department to meet all your automotive needs. With a DealerRater rating of 4.7, our commitment to customer satisfaction is evident in the feedback from our valued clients. Visit us at Brickell Buick GMC to see why our customers consistently choose us for their automotive needs!
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665 SW 8th St

Miami, FL

33130

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Showing 2,132 reviews

May 12, 2022

Asked for estimate on body work - never received anything - disappointing that one of the reasons the cad was taken in was not addressed More

by PBARTHET
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Diaz
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May 14, 2022 -

Brickell Buick & GMC responded

Hi, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (877) 844-1641 to discuss your concerns, as your satisfaction is of utmost importance to us.

May 07, 2022

Even before going in the door, Grissly was there with a friendly and professional demeanor asking how she could help us. We had an appt with Mario Díaz who was absolutely great in welcoming us and sending More

by PPDVALLE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Grisy Salazar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yesenia Sesin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Reinier, Mario R. Diaz, Onix Hernandez
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May 09, 2022 -

Brickell Buick & GMC responded

Hi, Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 06, 2022

reliable resources,very helpful,professional assistance ,allways ready to taje you on a test drive More

by REINEL35@yahoo.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Millian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joshua Gonzalez
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May 09, 2022 -

Brickell Buick & GMC responded

Hi there, we are very happy to have provided you with such a positive experience! Thank you again for choosing Brickell Buick & GMC and we hope to see you again.

May 05, 2022

My car went in clean and came out dirty. I was disappointed to say the least More

by RJWASILEWSKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Lavastida
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May 09, 2022 -

Brickell Buick & GMC responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 05, 2022

Excelent conditions. At least they a had a few of the vehicles we were looking for. More

by amabreut
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Hernandez
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May 09, 2022 -

Brickell Buick & GMC responded

Hi there, we are very happy to have provided you with such a positive experience! Thank you again for choosing Brickell Buick & GMC and we hope to see you again.

May 05, 2022

The best team ever Brickell Buick GMC service department! Thank you so much Jonathan Diaz the service Manager!!!! Highly recommend this team!!! More

by karen.amaya22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Diaz
Report | Print
May 09, 2022 -

Brickell Buick & GMC responded

Hi there, we are very happy to have provided you with such a positive experience! Thank you again for choosing Brickell Buick & GMC and we hope to see you again.

May 04, 2022

Excellent service, good attention. They take care of all needs to maintain your car in a good condition for long. More

by GTINOCO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Diaz
Report | Print
May 07, 2022 -

Brickell Buick & GMC responded

Hi there, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

May 04, 2022

Great customer service Fast paper work and the mechanics service made a good job thx More

by TERESALVP1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Delgado
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May 07, 2022 -

Brickell Buick & GMC responded

Hi there, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

May 03, 2022

Always on top of their sevice. Couldn’t find a better service department than Brickell Motors. Jonathan Diaz is always helpful and very courteous More

by Jackie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaiki Babani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Diaz
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May 06, 2022 -

Brickell Buick & GMC responded

Hi there, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 02, 2022

Jonathan in the service dept. has always treated me first class! My loyalty to this dealer is all to the service department. More

by MIGUELF44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Diaz
Report | Print
May 06, 2022 -

Brickell Buick & GMC responded

Hi, we're happy you found our staff to be so supportive during your experience here at Brickell Buick & GMC. We sincerely value your business and look forward to your next visit!

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