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Brickell Buick & GMC

Miami, FL

Overview
Employees
Reviews
Vehicles
4.5
2,070 Reviews
Welcome to Brickell Buick GMC, your trusted dealership for new Buicks, GMCs, and a diverse selection of used and certified pre-owned vehicles. Nestled just outside downtown Miami, we pride ourselves on delivering exceptional customer service and a seamless car-buying experience. Our modern facility offers a wide range of vehicles and a comprehensive service department to meet all your automotive needs. With a DealerRater rating of 4.7, our commitment to customer satisfaction is evident in the feedback from our valued clients. Visit us at Brickell Buick GMC to see why our customers consistently choose us for their automotive needs!
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665 SW 8th St

Miami, FL

33130

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Showing 2,070 reviews

October 03, 2021

mal servicio y mala atención en el taller los horarios de citas no se respetan More

by gonzalezali2010
Recommend Dealer
No
Employees Worked With
mala atención en el taller
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October 01, 2021

Greatly overcharged and used ridiculous scare tactics as cheap used car salesman type cohesion. If I had other options to fix my car I would’ve. They did return calls and keep me updated but that was hardly More

by YOGASAFARI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Stephanie Lavastida
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October 01, 2021

Excellent service. Friendly staff. The service staff goes above and beyond to help the customer feel satisfaction. More

by APWITH3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Lavastida
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Oct 02, 2021 -

Brickell Buick & GMC responded

Dear Customer. Thank you so much for your feedback! It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. You might soon receive a survey concerning your service experience. This is my Team’s Report Card to the manufacturers. Survey asks if you were Completely Satisfied. Anything less in this box will be a failing grade for my Service Team. If for any reason you do not feel you can give my Team a Completely Satisfied grade, Please do not hesitate to contact me personally. Please come see us for any future needs. We hope you have a great day! Warmest regards Onix O Hernandez Service Director Brickell BUICK/GMC Division of BRICKELL MOTORS 665 SW 8th Street, Miami FL 33130 Office: 305.777.2822 Email:Onix.hernandez@brickellmotors.com www.BrickellBuickGMC.com www.BrickellMotors.com.

October 01, 2021

E x c e l l e n t, T h e B e s t More

by ALFREDOCABRERA30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Hernandez, Onix Hernandez, Jose Delgado
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Oct 02, 2021 -

Brickell Buick & GMC responded

Dear Mr. Cabrera Thank you so much for your feedback! It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. You might soon receive a survey concerning your service experience. This is my Team’s Report Card to the manufacturers. Survey asks if you were Completely Satisfied. Anything less in this box will be a failing grade for my Service Team. If for any reason you do not feel you can give my Team a Completely Satisfied grade, Please do not hesitate to contact me personally. Please come see us for any future needs. We hope you have a great day! Warmest regards Onix O Hernandez Service Director Brickell BUICK/GMC Division of BRICKELL MOTORS 665 SW 8th Street, Miami FL 33130 Office: 305.777.2822 Email:Onix.hernandez@brickellmotors.com www.BrickellBuickGMC.com www.BrickellMotors.com.

October 01, 2021

I was over impressed with the level of service. Junior in parts and especially jonathan in service were professional, courteous, on time, The facility was clean, efficient, and buzzing with activity. More

by mamend59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Junior , Jonathan Diaz
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Oct 02, 2021 -

Brickell Buick & GMC responded

Dear Customer. Thank you so much for your feedback! It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. You might soon receive a survey concerning your service experience. This is my Team’s Report Card to the manufacturers. Survey asks if you were Completely Satisfied. Anything less in this box will be a failing grade for my Service Team. If for any reason you do not feel you can give my Team a Completely Satisfied grade, Please do not hesitate to contact me personally. Please come see us for any future needs. We hope you have a great day! Warmest regards Onix O Hernandez Service Director Brickell BUICK/GMC Division of BRICKELL MOTORS 665 SW 8th Street, Miami FL 33130 Office: 305.777.2822 Email:Onix.hernandez@brickellmotors.com www.BrickellBuickGMC.com www.BrickellMotors.com.

September 29, 2021

Excellent attention and service, try as much as possible to get out driving in your new car and with a good price More

by YENIACRUZ94
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Andreus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dago Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mario R. Diaz, Alexis Gonzalez, Joshua Gonzalez, Jose Delgado
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Oct 02, 2021 -

Brickell Buick & GMC responded

Hi, we always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!

September 28, 2021

Muy bueno y amables amistosos de verdad todos muy preocupado por que salga satisfecho excelente More

by susygm45
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Andreus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dago Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mario R. Diaz, Ruy Gutierrez, Jose Delgado
Report | Print
Oct 02, 2021 -

Brickell Buick & GMC responded

Hola, nos alegra leer una excelente reseña sobre Brickell Buick & GMC. ¡Valoramos sinceramente su negocio y esperamos su próxima visita!

September 28, 2021

I have a great experience with the team that provides the service. I enjoy my choice. More

by grettergarcia
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexis Gonzalez, Carlos Hernandez
Report | Print
Sep 29, 2021 -

Brickell Buick & GMC responded

Dear Ms Garcia Thank you so much for your feedback! It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. You might soon receive a survey concerning your service experience. This is my Team’s Report Card to the manufacturers. Survey asks if you were Completely Satisfied. Anything less in this box will be a failing grade for my Service Team. If for any reason you do not feel you can give my Team a Completely Satisfied grade, Please do not hesitate to contact me personally. Please come and see us for any future needs. We hope you have a great day! Warmest regards Onix O Hernandez Service Director Brickell BUICK/GMC Division of BRICKELL MOTORS 665 SW 8th Street, Miami FL 33130 Office: 305.777.2822 Email:Onix.hernandez@brickellmotors.com www.BrickellBuickGMC.com www.BrickellMotors.com.

September 23, 2021

Johnathan was great and very courteous. My service was done quickly as well, so it didn’t take up my whole day. More

by shoshgolovin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Diaz
Report | Print
Sep 24, 2021 -

Brickell Buick & GMC responded

Dear Valued Customer Thank you so much for your feedback! It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. You might soon receive a survey concerning your service experience. This is my Team’s Report Card to the manufacturers. Survey asks if you were Completely Satisfied. Anything less in this box will be a failing grade for my Service Team. If for any reason you do not feel you can give my Team a Completely Satisfied grade, Please do not hesitate to contact me personally. Please come see us for any future needs. We hope you have a great day! Warmest regards Onix O Hernandez Service Director Brickell BUICK/GMC Division of BRICKELL MOTORS 665 SW 8th Street, Miami FL 33130 Office: 305.777.2822 Email:Onix.hernandez@brickellmotors.com www.BrickellBuickGMC.com www.BrickellMotors.com.

September 21, 2021

You have an excellent Service Department. Well knowledge and fríendly. Jonathan Duaz is an outstanding Service Manager More

by CASTILLOANGELALBERTO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Diaz
Report | Print
Sep 24, 2021 -

Brickell Buick & GMC responded

Hello, we're happy to hear you had such a positive experience with our team! Thank you so much for your feedback! We hope you have a great day!

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