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Brickell Buick & GMC
Miami, FL
2,128 Reviews
Welcome to Brickell Buick GMC, your trusted dealership for new Buicks, GMCs, and a diverse selection of used and certified pre-owned vehicles. Nestled just outside downtown Miami, we pride ourselves on delivering exceptional customer service and a seamless car-buying experience. Our modern facility offers a wide range of vehicles and a comprehensive service department to meet all your automotive needs. With a DealerRater rating of 4.7, our commitment to customer satisfaction is evident in the feedback from our valued clients. Visit us at Brickell Buick GMC to see why our customers consistently choose us for their automotive needs!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 11:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,128 reviews
July 15, 2021
Prompt and efficient service. No waiting. Listened to my needs and followed up. Helped me with understanding the work being done. Such a pleasant experience. my needs and followed up. Helped me with understanding the work being done. Such a pleasant experience. More
by mailmard
Verified CustomerEmployees Worked With
Jonathan Diaz
July 14, 2021
This review is about Jonathan Diaz the server advisor at Brickell Buick. I know him for about close to 7 years and he is always the same person very helpful and helping people a very trustworthy person. I Brickell Buick. I know him for about close to 7 years and he is always the same person very helpful and helping people a very trustworthy person. I had to retire due to a surgery and he was very compassionate about my situation and he went out of his way and did a extra step of service to me. I feel Brikell Motors is honor by having an employee that good. Also my salesman Luis Ariete has been a very nice and Mario the manager always very pleasant. But again this review is about Jonathan and I hope that he will get received for his good actions and professional style. Sincerely, Jose M Gajate Senior Customer Service at Sylvester Comprehensive Cancer Center/UM More
by jgajate
July 14, 2021
Great experience extremely professional. The car was completed I a timely manner with updates on a regular basis. Very helpful staff that was attentive and courteous completed I a timely manner with updates on a regular basis. Very helpful staff that was attentive and courteous More
by Ahernandez
Employees Worked With
Jonathan Diaz, Onix Hernandez
July 13, 2021
Worst service ever , pay 200 dollars for a funny diagnostic top of that they stole my car decals and still to this day my car can turn on Oxyx told me he was going to get a refund a month ago las 3 diagnostic top of that they stole my car decals and still to this day my car can turn on Oxyx told me he was going to get a refund a month ago las 3 weeks been calling Mr Jonathan said that I will get it by the end of the week problem is he is been telling me these for 3 weeks in a row Worst Service Ever More
by oscarito3030
Employees Worked With
Jonathan Diaz, Onix Hernandez
July 13, 2021
I have been servicing my cars here for years. Always very professional, quick and easy. Absolutely love the ability to Uber back and forth. Thanks Jonathon. very professional, quick and easy. Absolutely love the ability to Uber back and forth. Thanks Jonathon. More
by RICK
Employees Worked With
Jonathan Diaz, Onix Hernandez
July 12, 2021
Service department is very professional, efficient and very friendly. The department has a great atmosphere and it’s very welcoming. Many thanks to Onix, Jonathan and all the service staff very friendly. The department has a great atmosphere and it’s very welcoming. Many thanks to Onix, Jonathan and all the service staff More
by LEOLAINEZ
Employees Worked With
Jonathan Diaz, Onix Hernandez
July 10, 2021
Very kind people and professional, I'm so happy for all the attention. I will recommend this dealership to friends and family and probably come back for my next car shopping. the attention. I will recommend this dealership to friends and family and probably come back for my next car shopping. More
by Alvaro ocampo
Employees Worked With
Elyin Lazo
July 09, 2021
Brickell Buick personnel, service, attention and professionalism is outstanding. Richard Villasmil is an asset to Brickell Motors. Also Josh in finance Dept is one of the best finance specialist I’v professionalism is outstanding. Richard Villasmil is an asset to Brickell Motors. Also Josh in finance Dept is one of the best finance specialist I’ve ever dealt with. More
by LEOLAINEZ
Employees Worked With
Richard Villasmil, Joshua Gonzalez, Jonathan Diaz, Onix Hernandez
July 08, 2021
Lo peor fue hacer negocios en brickell & GMC LA UNICA PERSONA DE LAS QUE ME TOCO ATENDERME QUE SI MERITA LA PENA ES GRISY. DE AHI EN FUERA EN ESTE LUGAR TODOS SON UNOS MENTIROSOS Y MAL EDUCADOS QUE AOLO PERSONA DE LAS QUE ME TOCO ATENDERME QUE SI MERITA LA PENA ES GRISY. DE AHI EN FUERA EN ESTE LUGAR TODOS SON UNOS MENTIROSOS Y MAL EDUCADOS QUE AOLO LES INTERESA VENDER Y VENDER A BASE DE MENTIRAS.... More
by MADEYLEO0712
Employees Worked With
Jonathan Diaz, Onix Hernandez
