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Brickell Buick & GMC
Miami, FL
2,085 Reviews
Welcome to Brickell Buick GMC, your trusted dealership for new Buicks, GMCs, and a diverse selection of used and certified pre-owned vehicles. Nestled just outside downtown Miami, we pride ourselves on delivering exceptional customer service and a seamless car-buying experience. Our modern facility offers a wide range of vehicles and a comprehensive service department to meet all your automotive needs. With a DealerRater rating of 4.7, our commitment to customer satisfaction is evident in the feedback from our valued clients. Visit us at Brickell Buick GMC to see why our customers consistently choose us for their automotive needs!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 11:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,085 reviews
November 27, 2024
My best dealership experience ever. Very happy with the service and the staff. Thank you Very happy with the service and the staff. Thank you More
by br211
Verified CustomerEmployees Worked With
November 27, 2024
The used car I purchased there wasn’t detailed at delivery. It had mismatched rear tires which I replaced because of a vibration coming from passenger rear. It had several small dings that could have delivery. It had mismatched rear tires which I replaced because of a vibration coming from passenger rear. It had several small dings that could have been taken out by a paint less company at little cost. There was an issue with the recoil of the drivers side seatbelt which I had to spend 5 hours at a dealer to fix as well as the connection to activate the Apple Play. You really should spend a little more on your used car rehab especially considering that this car is under warranty. There was delays sending my CU an invoice which caused issues right from the start which should have warned me. Your finance department was the best part of the whole dealership. He actually saved the deal because after driving it a few miles I could of rightfully bought it back. More
by MGDF57
Employees Worked With
November 26, 2024
Excelente servicio, muy buen trato de los empleados, siempre están dispuestos a ayudar. La atención es la prioridad que tienen para con nosotros. siempre están dispuestos a ayudar. La atención es la prioridad que tienen para con nosotros. More
by elsa__tel
November 22, 2024
The service and treatment was excellent I’m very satisfied The dealer is very clean and all employees are very attentive and polite satisfied The dealer is very clean and all employees are very attentive and polite More
by LAZAROAL
November 22, 2024
Atención rápida y eficiente , Sistina muy atenta. Los precios un poco altos. Pero en general bien. Los precios un poco altos. Pero en general bien. More
by ELIOFF0
Employees Worked With
November 21, 2024
This dealership couldn't have made the buying process any easier. Huge thanks to everyone involved. easier. Huge thanks to everyone involved. More
by PRANGLER90
November 20, 2024
The cost of service was not explained in advance, I end up paying $179.00 for oil change up paying $179.00 for oil change More
by odalys.sobrado001
Employees Worked With
November 20, 2024
My vehicle was never repaired and brought back to me with the same issue. This is the 3rd time they had my vehicle for the repair. the same issue. This is the 3rd time they had my vehicle for the repair. More
by safrazgajraj
Employees Worked With
Other Employees :
Pedro Vila
November 20, 2024
"I want to take a moment to recognize the outstanding service I received during my recent visit to the GMC dealership. Sistina, always goes up and beyond to ensure my experience is seamless and stress-fr service I received during my recent visit to the GMC dealership. Sistina, always goes up and beyond to ensure my experience is seamless and stress-free. From the moment I walke in, she is attentive, knowledgeable, and genuinely committed to providing excellent customer service. She kept me informed throughout the process, answered all my questions with patience, and ensured my vehicle was serviced promptly and efficiently. It’s rare to find someone who truly cares about their customers, and sistina exemplifies what exceptional service should look like. Thank you for making every visit a pleasant one More
by andresf08
Employees Worked With
November 19, 2024
Always ready to help. Vary attentive to a customer’s needs. Good overall knowledge of the product. Vary attentive to a customer’s needs. Good overall knowledge of the product. More
by frank
Employees Worked With
