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Brickell Buick & GMC
Miami, FL
2,066 Reviews
Welcome to Brickell Buick GMC, your trusted dealership for new Buicks, GMCs, and a diverse selection of used and certified pre-owned vehicles. Nestled just outside downtown Miami, we pride ourselves on delivering exceptional customer service and a seamless car-buying experience. Our modern facility offers a wide range of vehicles and a comprehensive service department to meet all your automotive needs. With a DealerRater rating of 4.7, our commitment to customer satisfaction is evident in the feedback from our valued clients. Visit us at Brickell Buick GMC to see why our customers consistently choose us for their automotive needs!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 11:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,066 reviews
December 13, 2019
Jackie is amazing It was a really fun and easy to buy our new car. Jackie and Mario answer all our questions and worked with us to reach the agreement we were looking f It was a really fun and easy to buy our new car. Jackie and Mario answer all our questions and worked with us to reach the agreement we were looking for. More
by SALBIS
Verified Customer
December 12, 2019
I would never go back Onyx the new service manger called 2 days after I was there and apologized . Sorry but the damage was done. I will never go back. They wanted 150 Onyx the new service manger called 2 days after I was there and apologized . Sorry but the damage was done. I will never go back. They wanted 1500 for a new 2 Nd row seat that I had fixed at an local shop for $140.00. It was a loose wire !!! They need to do better. Just because they have “ girls that look like models “ working the service dept does not mean I am going to spend a ton of money ! Now I understand why they were willing to give me a free rental for 4 days ! 5 stars for “super friendly” I Would be Also If i could charge 1500.00 for a loose wire and get away with it ! More
by Brian.Frasco
Employees Worked With
Veronica Yaugel
December 12, 2019
Best customer service I recommend and very satisfied with the service of the personal of dealer, excellent and best customer service, the best staff, seller, financing team I recommend and very satisfied with the service of the personal of dealer, excellent and best customer service, the best staff, seller, financing team, manegers , in general i fell i always belong to the GMC family More
by carballomaurie
December 12, 2019
Service . Customer service outstanding , time of service wed Don’t doubt to drive Buick , it runs smooth, dependable and mostly excellent service . It is our THird one. We are happier with every new one ! Thank Don’t doubt to drive Buick , it runs smooth, dependable and mostly excellent service . It is our THird one. We are happier with every new one ! Thanks DrElsaFominguez More
by elsa_tel
Employees Worked With
Jonathon Fiad, Veronica Yaugel, Roberto Fuentes
December 08, 2019
Very good experience no push good advice the salesman explains everything very good salesman the deal was very nice the explanation of the car how to operate experience no push good advice the salesman explains everything very good salesman the deal was very nice the explanation of the car how to operate More
by Barca0307
Employees Worked With
Other Employees :
Don’t remember his name I believe that’s the son of el Musico proveyer very nice guy very helpful I recomend this perdón , Javier Reyes
December 08, 2019
Great professional service. Knowledgeable sales staff Very good experience. Knowledgeable team. Great professional service. Knowledgeable sales staff. Would definitely go back and recommend it. I went t Very good experience. Knowledgeable team. Great professional service. Knowledgeable sales staff. Would definitely go back and recommend it. I went to another dealership before and did not make btdiness with them More
by Clarimc
Employees Worked With
Carlos Campo
December 05, 2019
Long time waiting, but great customer service Good assistance but so long time waiting for services, i think the employees back needs to be more concentrated and focused in their positions and dut Good assistance but so long time waiting for services, i think the employees back needs to be more concentrated and focused in their positions and duties. More
by ARIELGICAST
Employees Worked With
Veronica Yaugel
December 01, 2019
Very good service and good attention for Luis Arriete Good experience and minimum waiting time and very good attention for Luis Arriete Is a magnifico seller everything was very good and I recommended the Good experience and minimum waiting time and very good attention for Luis Arriete Is a magnifico seller everything was very good and I recommended the dealer to another people More
by tere0915
Employees Worked With
November 28, 2019
Amazing car buying experience We had a great time buying my car. The seller Raul Feliu was very helpful and professional. Thank you so much. Will recommend my friends. We had a great time buying my car. The seller Raul Feliu was very helpful and professional. Thank you so much. Will recommend my friends. More
by claudiafernandez610
Employees Worked With
Raul Feliu, Alexis Gonzalez, Carlos Hernandez
November 27, 2019
Used truck purchase Jonathan and the staff were professional and courteous. I appreciated the time they took to go over my needs. Thanks to all and continued success Jonathan and the staff were professional and courteous. I appreciated the time they took to go over my needs. Thanks to all and continued success More
by rfl24adjuster
Employees Worked With
Mario R. Diaz, Jonathon Fiad, Roberto Fuentes
