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Brickell Buick & GMC

Miami, FL

4.5
2,084 Reviews
Welcome to Brickell Buick GMC, your trusted dealership for new Buicks, GMCs, and a diverse selection of used and certified pre-owned vehicles. Nestled just outside downtown Miami, we pride ourselves on delivering exceptional customer service and a seamless car-buying experience. Our modern facility offers a wide range of vehicles and a comprehensive service department to meet all your automotive needs. With a DealerRater rating of 4.7, our commitment to customer satisfaction is evident in the feedback from our valued clients. Visit us at Brickell Buick GMC to see why our customers consistently choose us for their automotive needs!
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665 SW 8th St

Miami, FL

33130

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Showing 2,084 reviews

November 12, 2019

Vehicle serviced, warranty item not so much Went in for scheduled service, both issue. However, had them look at an issue which was submitted to GM and approved. Part not available, no ETA. Serv More

by mgaro4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Betty Serrano, Julio Rodriguez
Dec 17, 2019 -

Brickell Buick & GMC responded

Dear (**), I hope all is well with you and yours’. My name is Onix Hernandez, Service Director for Brickell Motors. I would like to take this opportunity to personally thank you for having your vehicle serviced with us recently. Everything we do is focused on providing outstanding customer service, anything less than that is simply not acceptable! We are very proud of our Team and their individual levels of commitment to serve you with a “5 Star” quality as well. Please feel free to reach out to me at any time for any additional assistance you may require from us. Thank you for being the best part of Brickell Motors, our valued Customer! Warmest regards, Onix O. Hernandez

November 07, 2019

Excellent service and friendly staff As always, Veronica went above and beyond to help me. Not only did she answer all of my questions with details, but she also negotiated to get me the More

by MMK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Veronica Yaugel
November 05, 2019

Great service I really appreciate the service and patience provided for getting my new vehicle. JC was the consultant who took care of me and I just want to say th More

by dcarra07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan "JC" Rios
November 01, 2019

Stellar I was impressed they remembered me and asked how my mom was doing. . Amazing service representative- Betty- and thrilled to be welcomed to the Buick More

by QGAR63DD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Betty Serrano
November 01, 2019

Muy bueno I felt from my experience that the service is very good and they are always willing to help the I considered from my experience that the service is ve More

by FELIXDIMGA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Veronica Yaugel
October 27, 2019

Oil Change; Jonathan is my service go to person Jonathan has been my service go to person for a few years now, I always call ahead & ascertain he is there, if he is not, I do not come in until he is More

by TereZebra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antonio, who has been there for years, used to drive me to work when I would leave my previous car; always a gentleman , Juan "JC" Rios, Jonathan Diaz
October 25, 2019

Number One If you are looking for quality,excellent service,prices,etc...dont drive too long,only go to Brickel Buick and GMC...All you need in this place.... More

by marina305
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Veronica Yaugel
October 25, 2019

Best Service and Price I am absolutely blown away and cannot say enough about how impressed I am by the leadership of this dealership the manager Mario Diaz Goes absolutely More

by DKFEALY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaiki Babani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mario R. Diaz
October 25, 2019

Muy buen Dealer Siempre me ha ido bien en Brickell Motor, por eso siempre regreso. Lo recomiendo 100%. He ido al Honda Brickell Motor y a GMC Buick y en los dos me ha More

by Leosdel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ulises Prieto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joshua Gonzalez, Veronica Yaugel
October 21, 2019

Amazing Reliable and excellent customer service. Jonathan Diaz have been so nice and willing to satisfy the customer needs. He is doing the amazing job so far More

by AHAMEDMARZOOK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael Rodriguez , Jonathan Diaz
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