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Brickell Buick & GMC
Miami, FL
2,059 Reviews
Welcome to Brickell Buick GMC, your trusted dealership for new Buicks, GMCs, and a diverse selection of used and certified pre-owned vehicles. Nestled just outside downtown Miami, we pride ourselves on delivering exceptional customer service and a seamless car-buying experience. Our modern facility offers a wide range of vehicles and a comprehensive service department to meet all your automotive needs. With a DealerRater rating of 4.7, our commitment to customer satisfaction is evident in the feedback from our valued clients. Visit us at Brickell Buick GMC to see why our customers consistently choose us for their automotive needs!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 11:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,059 reviews
September 30, 2019
Service visit The service is always great and it’s because the service writer she goes out of her way to get things done her name is BETTY! The service is always great and it’s because the service writer she goes out of her way to get things done her name is BETTY! More
by MANDM1717
Verified CustomerEmployees Worked With
Other Employees :
Mario R. Diaz, Alexis Gonzalez, Jonathon Fiad, Joshua Gonzalez, Diego Ferreira, Betty Serrano
September 28, 2019
Jonathan Diaz In Service Dept John Diaz is an Awesome service advisor.. He always kept me informed as to what’s going on with my car and listened to my concerns. He is very patient John Diaz is an Awesome service advisor.. He always kept me informed as to what’s going on with my car and listened to my concerns. He is very patient, courteous and professional. Thank you John Diaz and thank you GMC Brickell Buick 😊 More
by ALIPAZ17
Employees Worked With
Jonathan Diaz
September 27, 2019
Amazing Amazing costumer service and very profesionals they make sure the costumers are satisfied. I was able to get the car that me and my wife were lookin Amazing costumer service and very profesionals they make sure the costumers are satisfied. I was able to get the car that me and my wife were looking for. More
by Nicole.
Employees Worked With
Jonathon Fiad, Ruy Gutierrez, Juan "JC" Rios
September 27, 2019
Yukon Service Easy to schedule appointment. Attentive as soon as pulling up to service bay. Service was quickly done. Car wash Included. On my way in less th Easy to schedule appointment. Attentive as soon as pulling up to service bay. Service was quickly done. Car wash Included. On my way in less than two hours. More
by SOCCRE55
Employees Worked With
Jonathan Diaz
September 26, 2019
Good service I had a good experience with getting my car serviced and would recommend this dealer. Thank you for your good customer service Have a great day I had a good experience with getting my car serviced and would recommend this dealer. Thank you for your good customer service Have a great day More
by Hmendez
Employees Worked With
The mechanic who serviced my car that day, Jonathan Diaz
September 26, 2019
Excellent service I received excellent service from the dealer and it’s employees. Mr Joshua Gonzalez was very patient and curious and Mr Jonathon Fiad went above and I received excellent service from the dealer and it’s employees. Mr Joshua Gonzalez was very patient and curious and Mr Jonathon Fiad went above and beyond, was always available for any questions or concerns I had. I will definitely recommend this dealer to my family and friends! More
by Mvelasco0729
Employees Worked With
Jonathon Fiad, Joshua Gonzalez
September 26, 2019
Easy and fairly fast The service was very easy and smooth. Jonathan was very professional and pleasant. E explained everything, didnt rush me and tried to accommodate my The service was very easy and smooth. Jonathan was very professional and pleasant. E explained everything, didnt rush me and tried to accommodate my needs for the pick up time. Thank you! More
by VANE431
Employees Worked With
Jonathon Fiad
September 25, 2019
The AC was not working properly. The AC was malfunctioning and the service department decided to leave my vehicle one day and it allowed them to thoroughly review the issue. I was g The AC was malfunctioning and the service department decided to leave my vehicle one day and it allowed them to thoroughly review the issue. I was given a loan vehicle and repairs were all made and issue was resolved. Thank you. More
by achilles6919
Employees Worked With
Betty Serrano
September 24, 2019
Great Service Fast and easy. I got there early by 7an, people were nice, friendly and very professional. Around 9am, the car was ready. They gave a a Lyft to and fr Fast and easy. I got there early by 7an, people were nice, friendly and very professional. Around 9am, the car was ready. They gave a a Lyft to and from work. More
by BEABIKELIS
Employees Worked With
Veronica Yaugel
September 24, 2019
nice folks, but Second car I’ve purchased from Brickell Motors. 2nd time I have had to return multiple times because my 2nd key was not available. It should have be Second car I’ve purchased from Brickell Motors. 2nd time I have had to return multiple times because my 2nd key was not available. It should have been given to me when I purchased the car. Not very organized. L drove a long way... More
by Kibbe123
