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Brickell Buick & GMC

Miami, FL

4.5
2,082 Reviews
Welcome to Brickell Buick GMC, your trusted dealership for new Buicks, GMCs, and a diverse selection of used and certified pre-owned vehicles. Nestled just outside downtown Miami, we pride ourselves on delivering exceptional customer service and a seamless car-buying experience. Our modern facility offers a wide range of vehicles and a comprehensive service department to meet all your automotive needs. With a DealerRater rating of 4.7, our commitment to customer satisfaction is evident in the feedback from our valued clients. Visit us at Brickell Buick GMC to see why our customers consistently choose us for their automotive needs!
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665 SW 8th St

Miami, FL

33130

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Showing 2,082 reviews

June 17, 2019

Excellent customer service , she is professional She is very good and professional , Excellent customer service She answer all my question that I want to know I like to deal with her and I feel More

by KASHAKISH_999
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Betty Serrano
June 17, 2019

Service Good fast friendly customer service experience that all I have to say. This is a survey not a school assignment. Suggestion I would shorten this part More

by Speedsport1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Veronica Yaugel
June 17, 2019

Service Department From the moment I pulled into the service drive-in, there was a representative upon arrival that took care of me right away. The representative was ex More

by privera21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Veronica Yaugel
June 14, 2019

Great job Keep up the great services. Only issue I have was the price I think GMC could do better for clients who are loyal to them. More

by CARLOS50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Diaz , Veronica Yaugel
June 14, 2019

Great Car! Honest People! Look for Johnathon Diaz and Jackie Babani. They are life saviors, educating me and being patient with my 1st time car experience. Highly Recommend The More

by dannyrosc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaiki Babani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Johnathon Diaz
June 13, 2019

Vehicle Service Service of my vehicle went very smooth and kept me updated on everything. Thank you for proving me with a loaner! You guys did great. More

by jcortez007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathon Fiad, Veronica Yaugel
June 11, 2019

great service Great service experience Betty Serrano was very helpful and kind Betty explained the service process in detail , had the car on time hope to see her More

by ALEJANDROROBLEDO
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Betty Serrano
June 04, 2019

Amazing and awesome I have been looking for a car for so long and none of the dealers could help me find the perfect car. I finally found one online at Brickell Buick mot More

by Reyesdiazz7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Alfonso
June 03, 2019

Oil & Warranty Work Very proactive service. Went in for a standard oil change, and they took care of 2 manufacturers warranty items. That’s the kind of care I appreciat More

by FELIPEAGUIAR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Diaz
June 03, 2019

Issue has not been resolved. Vehicle broke down again. My vehicle was at your shop for a week and it still breaks down every few days. The fuel pump was replaced and battery was replaced. I'm having it tow More

by Bigblkmail
Quality Of Work
Recommend Dealer
No
Employees Worked With
I didn't work with anyone there
Jun 03, 2019 -

Brickell Buick & GMC responded

Dear bigblkmail, We are disappointed to read about you experience and we would like to promptly address this issue. If you would kindly reach out to me privately so I know your name and the vehicle that is having these problems, I would be happy to assist you every way possible. As you can see from our many reviews, we pride ourselves on providing “5 Star” service, anything less is unacceptable. I look forward to looking into this carefully! Warm regards, Mario Diaz General Manager Mario.Diaz@brickellmotors.com 305-777-2801 direct line

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