Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Brickell Buick & GMC
Miami, FL
2,084 Reviews
Welcome to Brickell Buick GMC, your trusted dealership for new Buicks, GMCs, and a diverse selection of used and certified pre-owned vehicles. Nestled just outside downtown Miami, we pride ourselves on delivering exceptional customer service and a seamless car-buying experience. Our modern facility offers a wide range of vehicles and a comprehensive service department to meet all your automotive needs. With a DealerRater rating of 4.7, our commitment to customer satisfaction is evident in the feedback from our valued clients. Visit us at Brickell Buick GMC to see why our customers consistently choose us for their automotive needs!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 11:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,084 reviews
Verified Customer
April 01, 2024
It was 5 Star. Violeta is AMAZING!!!! I feelt like a home like always. I do recomended!!!! Violeta is AMAZING!!!! I feelt like a home like always. I do recomended!!!! More
by ANICEDESAN
March 29, 2024
Stephanie corresponded with me throughout the entire process. She went over and beyond to ensure I received a loaner car. She was diligent about ordering the necessary parts. Also, she was very hospitab process. She went over and beyond to ensure I received a loaner car. She was diligent about ordering the necessary parts. Also, she was very hospitable. Yesenia is great also! More
by DIONNECOBBS
Employees Worked With
Stephanie Lavastida, Stephanie Lavastida
March 28, 2024
A pleasant experience, service on time and always willing to answer any questions or concerns. to answer any questions or concerns. More
by fbmiami23
March 27, 2024
Yesenia was very professional and kept me informed of my vehicle.Thank you Ralph the tech explained how the repair was done ? vehicle.Thank you Ralph the tech explained how the repair was done ? More
by rrodrig05
March 25, 2024
Charged me $175. 00 for an oil change . Also they charge fees for credit cards. Oil changes usually around $100.00. I got sucker punched on this one 00 for an oil change . Also they charge fees for credit cards. Oil changes usually around $100.00. I got sucker punched on this one More
by sorrelsj
March 25, 2024
The staff is by far top tier! Sistina and the Master Technician Alberto were an absolute pleasure to deal with, and kept me informed throughout the entire process. Alberto the tec Sistina and the Master Technician Alberto were an absolute pleasure to deal with, and kept me informed throughout the entire process. Alberto the tech even took time out of his day to explain the repair process. Not something you see every day. This dealership overall has an amazing Dynamic, from the valet, all the way to the GM! More
by vandaljimenez
March 22, 2024
Service was excellent. Customer service representative was very friendly and knowledgeable of her job. Would recommend this Dealership. Customer service representative was very friendly and knowledgeable of her job. Would recommend this Dealership. More
by kozakry@telus.net
Employees Worked With
March 21, 2024
As always and for more than 8 yrs service and CS are excellent Helpful & professionals excellent Helpful & professionals More
by Rosa MARIA Rivay
