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Brickell Buick & GMC

Miami, FL

Overview
Employees
Reviews
Vehicles
4.5
2,123 Reviews
Welcome to Brickell Buick GMC, your trusted dealership for new Buicks, GMCs, and a diverse selection of used and certified pre-owned vehicles. Nestled just outside downtown Miami, we pride ourselves on delivering exceptional customer service and a seamless car-buying experience. Our modern facility offers a wide range of vehicles and a comprehensive service department to meet all your automotive needs. With a DealerRater rating of 4.7, our commitment to customer satisfaction is evident in the feedback from our valued clients. Visit us at Brickell Buick GMC to see why our customers consistently choose us for their automotive needs!
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665 SW 8th St

Miami, FL

33130

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Showing 2,123 reviews

August 11, 2023

The best prices on the Market, excellent treatment, they adjust the prices to your economy, satisfied customer. More

by Alejandro Rodriguez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Grisy Salazar
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sales manager
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Aug 28, 2023 -

Brickell Buick & GMC responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Brickell Buick & GMC and we hope to see you again soon!

August 10, 2023

I have purchased 5 vehicles from Brickell GMC and I always have a great experience. # 1 for me More

by taniag23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Andreus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mario R. Diaz, Joshua Gonzalez, Mario Murgado JR, Dayron Cruz
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Aug 29, 2023 -

Brickell Buick & GMC responded

Thank you for choosing Brickell Buick & GMC as your first choice for your automotive needs! Please let us know if there is anything we can do for you; we are more than happy to help!

August 09, 2023

Shambolic dealership. Very sloppy. No quality control at all. Will not use again. Painful experience. Insufficient number of English speakers. More

by M Edwards
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sistina Vasetti
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 30, 2023 -

Brickell Buick & GMC responded

Thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. Here at Brickell Buick & GMC, we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact our manager at (877) 844-1641 to discuss ways we can better serve you in the future.

August 07, 2023

Terrible experience. Filthy delivery. Sneak off smoke es never removed. Sales staff indifferent and I didn’t even get the second key and the one key I got had no battery More

by filixopino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ulises? And his manager never did anything either
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Aug 28, 2023 -

Brickell Buick & GMC responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (877) 844-1641 to discuss your concerns, as your satisfaction is of utmost importance to us.

August 04, 2023

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by CRS80YONNYCARLOS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mario Coquiere
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 30, 2023 -

Brickell Buick & GMC responded

Thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!

August 03, 2023

Amazing costumer service, I’m super satisfied Dayron provide me all the answers and help me to get my car against all odds. More

by EMILYBENAVIDES2890
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dayron Cruz
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Aug 30, 2023 -

Brickell Buick & GMC responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Brickell Buick & GMC and we hope to see you again soon!

July 31, 2023

My service advisor Yesenia Sesin always goes above and beyond in expediting my vehicle for servicing allowing me to have A seemless experience where I can continue with my day. Staff is also friendly g More

by iamnavi16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yesenia Sesin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 28, 2023 -

Brickell Buick & GMC responded

We're so glad that we were able to go above and beyond your expectations! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 31, 2023

Muy buen servicio y pleno conocimiento del personal en todos s los temas cuando se le pregunta More

by SUAREZ053161
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yesenia Sesin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 28, 2023 -

Brickell Buick & GMC responded

¡Apreciamos su evaluación positiva sobre su reciente experiencia con nosotros! ¡Esperamos su próxima visita con nosotros!

July 29, 2023

Sisti admiro tu profesionalismo y amabilidad gracias por tu atencion y ayuda en cada servicio More

by vj6840029
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sistina Vasetti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 28, 2023 -

Brickell Buick & GMC responded

Gracias por sus elogios y amables comentarios sobre nuestro equipo. Esperamos poder servirle nuevamente en el futuro. Mis mejores deseos, Brickell Buick y GMC

July 27, 2023

Expensive. Not forthcoming. Very $ oriented. Ridiculous labor rates. Deliberate. Poor communication. Super expensive. Not good. More

by notyourbusiness
Recommend Dealer
No
Employees Worked With
Sistina Vasetti
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sistina Vasetti
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Aug 30, 2023 -

Brickell Buick & GMC responded

We are disappointed to learn of your experience here at Brickell Buick & GMC, but will take this opportunity to improve. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (877) 844-1641.

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