1,472 Reviews of Brickell Buick & GMC - Service Center
I had an engine oil change and received Great service and very professional! I love the fact that Brickell service dept offers pick up and drop off, they understand when a car is at the shop we still have a very professional! I love the fact that Brickell service dept offers pick up and drop off, they understand when a car is at the shop we still have a job to go to and work. Therefore, this is why I prefer them over others! They are friendly and have a great communication system too! More
The service experience was great, GMC Brickell contacted me to make the appointment, the they followed up with a text reminder, and the customer service at the dealership was great. me to make the appointment, the they followed up with a text reminder, and the customer service at the dealership was great. More
Scheduled appointment online and was very easy to schedule. Got a ride back to work while they worked on vehicle and a ride back to pick it up. Jonathan did a great job keeping me informed schedule. Got a ride back to work while they worked on vehicle and a ride back to pick it up. Jonathan did a great job keeping me informed More
Jonathan Diaz is the service manager with GMC Brickell and the sole reason why we have been taking all of our vehicles to this location for many years. He is very knowledgeable, informative, professional and the sole reason why we have been taking all of our vehicles to this location for many years. He is very knowledgeable, informative, professional and always treats you with first class service. We highly recommend Jonathan Diaz as being one of the best and top gmc Representatives. He puts the customer first making your experience a happy one. More
Prompt and efficient service. No waiting. Listened to my needs and followed up. Helped me with understanding the work being done. Such a pleasant experience. my needs and followed up. Helped me with understanding the work being done. Such a pleasant experience. More
This review is about Jonathan Diaz the server advisor at Brickell Buick. I know him for about close to 7 years and he is always the same person very helpful and helping people a very trustworthy person. I Brickell Buick. I know him for about close to 7 years and he is always the same person very helpful and helping people a very trustworthy person. I had to retire due to a surgery and he was very compassionate about my situation and he went out of his way and did a extra step of service to me. I feel Brikell Motors is honor by having an employee that good. Also my salesman Luis Ariete has been a very nice and Mario the manager always very pleasant. But again this review is about Jonathan and I hope that he will get received for his good actions and professional style. Sincerely, Jose M Gajate Senior Customer Service at Sylvester Comprehensive Cancer Center/UM More
Great experience extremely professional. The car was completed I a timely manner with updates on a regular basis. Very helpful staff that was attentive and courteous completed I a timely manner with updates on a regular basis. Very helpful staff that was attentive and courteous More
Worst service ever , pay 200 dollars for a funny diagnostic top of that they stole my car decals and still to this day my car can turn on Oxyx told me he was going to get a refund a month ago las 3 diagnostic top of that they stole my car decals and still to this day my car can turn on Oxyx told me he was going to get a refund a month ago las 3 weeks been calling Mr Jonathan said that I will get it by the end of the week problem is he is been telling me these for 3 weeks in a row Worst Service Ever More