Brickell Buick & GMC - Service Center

Best service in Miami! Onix Hernandez and his team did a great job and returned me a new car! Definitely will go back there (and is just a few blocks from Brickell!) great job and returned me a new car! Definitely will go back there (and is just a few blocks from Brickell!) More

Helpful, professional and courteous. I feel comfortable leaving my car and knowing the work will be completed timely and that I will be contacted before any additional work is done. I appreciate when sugge leaving my car and knowing the work will be completed timely and that I will be contacted before any additional work is done. I appreciate when suggestions are made by the staff for improving my car’s care. More

Muy satisfecha con el servicio, todo fue claro y rápido. Es el tercer carro que compro en Brickell Buick y lo seguiré haciendo. Gracias a Jose por toda su ayuda Es el tercer carro que compro en Brickell Buick y lo seguiré haciendo. Gracias a Jose por toda su ayuda More

Service Department needs to focus on how to treat, attend and handle customers from arrival to departure. No attention to details or customer service from advisor either. and handle customers from arrival to departure. No attention to details or customer service from advisor either. More

Jonathan the service manager is a great person to deal with and takes a genuine interest in your concerns with your vehicle. I definitely recommend them for any service your vehicle might need. with and takes a genuine interest in your concerns with your vehicle. I definitely recommend them for any service your vehicle might need. More

I’m trying to have my money back in late service, when I’m ask for the refund the office send me a text message with the service quote but I’m asking for the refund before because my car need immediate at I’m ask for the refund the office send me a text message with the service quote but I’m asking for the refund before because my car need immediate attention, and I’m make the service with another dealer, I’m call the office and a woman said no worries the manager contact you ASAP until now I’m waiting for and now nobody answer my calls. More

Me quede con una pésima impresión de servicio al cliente, me dieron un tiempo estimado de retorno del auto al no cumplir me afectaron enormemente me dieron un tiempo estimado de retorno del auto al no cumplir me afectaron enormemente More

Yesenia Sesin was very helpful she made sure I understood everything that was wrong with my car thanks for everything I’m glad I came everything that was wrong with my car thanks for everything I’m glad I came More