1,447 Reviews of Brickell Buick & GMC - Service Center
Betty was professional and courteous. Awesome service! The entire Service Team at Brickell Buick GMC was fantastic! They had me in and out in one hour. Antonio, Betty and JC were helpful and very professio The entire Service Team at Brickell Buick GMC was fantastic! They had me in and out in one hour. Antonio, Betty and JC were helpful and very professional. I highly recommend Brickell Motors to service your car. More
Excellent service, the person who took care of my issue. I have purchase 5 cars in the last few years with Brickell Motors. The team in service has been up and downs from great services to very poor. This I have purchase 5 cars in the last few years with Brickell Motors. The team in service has been up and downs from great services to very poor. This experience was very good, the person that took care my situation her name was Betty. Good listener to my issue with my new GMC Acadia, after seen the picture and the recorded noise of the Parking issue, she new and offer me a loaner and order the part. Great communication and keeping me posted of the status of my car. More
Greest Betty was wonderful! She was very kind and thoughtful and very willing to help. I truly appreciate everything she helped me with. I am very appreciati Betty was wonderful! She was very kind and thoughtful and very willing to help. I truly appreciate everything she helped me with. I am very appreciative. More
Brickell GMC no one better Jonathan Diaz is always on top of what we need done to our cars and how we can keep it running it best plus always willing to help us out in any way Jonathan Diaz is always on top of what we need done to our cars and how we can keep it running it best plus always willing to help us out in any way . More
Buyer experience My two buying experiences overall were so good. Diego was a such patient, kind and attentive to my needs. I'm extremely satistied. Thanks Diego. My two buying experiences overall were so good. Diego was a such patient, kind and attentive to my needs. I'm extremely satistied. Thanks Diego. More
This time I was so satisfied!! The first time I went to the service at Brickell, I had an awful experience and they left my car at the center and never got back to me to get my car. The first time I went to the service at Brickell, I had an awful experience and they left my car at the center and never got back to me to get my car.. I was stuck at home and my experience was so bad that I didn’t want to come back. This time however, I had a great and professional experience with Betty. She was on top of it! Thanks to her I will go back to that dealership! More
Too Long for service My experience overall was good, i was just upset at the length of time to perform the duties. Thanks to Betty in the service department I left happy. My experience overall was good, i was just upset at the length of time to perform the duties. Thanks to Betty in the service department I left happy. More
oil change and service Representative Betty Serrano was courteous and very professional. I was extremely happy that she was able to have my car serviced in one hour. I will Representative Betty Serrano was courteous and very professional. I was extremely happy that she was able to have my car serviced in one hour. I will ask for her in the future. More
Awesome Customer Seevice Lazaro was very helpful and explained the various scenarios for the service visit. He advised me of service that was required and answered all my ques Lazaro was very helpful and explained the various scenarios for the service visit. He advised me of service that was required and answered all my questions. He and the other staff should be commended for their overall professionalism throughout the entire process. More
Quality service all around. Staff was very attentive to my needs and were very professional. I was told service would take 2.5 hours and the work was completed in less. Car was r Staff was very attentive to my needs and were very professional. I was told service would take 2.5 hours and the work was completed in less. Car was returned vacuumed and clean inside and out. Complimentary beverage/snack is an added plus. Waiting room was clean and comfortable. More