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Brickell Buick & GMC - Service Center

Miami, FL

4.4
1,451 Reviews

1,451 Reviews of Brickell Buick & GMC - Service Center

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November 08, 2022

The service provided by my rep Stephanie was second to none. She is an incredible asset to the Buick team. More

by javierdevarona
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Lavastida
Nov 13, 2022 -

Brickell Buick & GMC responded

We're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

November 04, 2022

Excelente customer services and grate place to choose your next new car this year ok More

by Evert Ramirez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Arriete
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephanie Lavastida
Nov 08, 2022 -

Brickell Buick & GMC responded

Evert, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 04, 2022

Great staff and faster srvice all the advisor are very professional, and explained all the work for your vehicle Thanks More

by oclansm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yesenia Sesin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Diaz, Onix Hernandez, Stephanie Lavastida, Jose Delgado
Nov 08, 2022 -

Brickell Buick & GMC responded

We're happy you found our staff to be so supportive during your experience here at Brickell Buick & GMC. Please let us know if there is anything else we can do for you; we are more than happy to help!

November 04, 2022

Good customer service. Very quick and helpful every time. Service is quick and easy. Good job. More

by ASHLEYBRANDEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Delgado
Nov 08, 2022 -

Brickell Buick & GMC responded

Ashley, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 04, 2022

I never received service. I received a letter for a safety recall clearly stating the part was available at the dealership. When I came it wasn’t. I was told I would recei More

by MARCO RANGEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Yesenia Sesin
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephanie Lavastida
Nov 08, 2022 -

Brickell Buick & GMC responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (877) 844-1641 to discuss your concerns, as your satisfaction is of utmost importance to us.

November 01, 2022

My experience with this dealer is great with the knowledge and services that are required for my vehicle. More

by ALEX@AFALERODISTRIBUTORS.COM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Lavastida
Nov 06, 2022 -

Brickell Buick & GMC responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 28, 2022

Simple: Stephanie is the best. Awesome service, awesome follow up and always takes cares of the issues. More

by excell304
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Lavastida
Nov 01, 2022 -

Brickell Buick & GMC responded

We are very happy to have provided you with such a positive experience! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Brickell Buick & GMC!

October 27, 2022

Great customer service! It was quick, great! I highly recommend Brickell Buick to anyone. Thank you! More

by Arguello.maria
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Lavastida
Nov 01, 2022 -

Brickell Buick & GMC responded

It is great to hear everything was done quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Take care!

October 27, 2022

Always great service and the customer service from Yesenia is the best I have ever had. More

by FERNANDEZ.RUIZ.JULIA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yesenia Sesin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2022 -

Brickell Buick & GMC responded

We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help! Take care!

October 27, 2022

Went in due to a recall, they helped me without need of an appointment. Stephanie Lavastida has world class customer service More

by RAFAEL.DELGADO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Lavastida
Nov 01, 2022 -

Brickell Buick & GMC responded

Our staff is committed to providing each of our clients with the best automotive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Have a great day!

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