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This rating includes all service center reviews, with more weight given to recent reviews.
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1,484 Reviews of Brickell Buick & GMC - Service Center
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April 21, 2022
My salesman who was to make the appointment poorly handled his scheduling I had to go to a Ford dealership as well as a Lincoln dealership before I was routed to the Brickell dealership for Buick GMC handled his scheduling I had to go to a Ford dealership as well as a Lincoln dealership before I was routed to the Brickell dealership for Buick GMC spent three days excuse me three hours what should’ve taken one hour very poorly handled More
by frankriley
Verified CustomerEmployees Worked With
Other Employees :
I did not interact any of the above persons except for the parts department , Mario R. Diaz
April 18, 2022
My service adviser Jose was outstanding he took care of everything very professionally from my ride from Alto to my car service . Thank you so much for having such a great staff. everything very professionally from my ride from Alto to my car service . Thank you so much for having such a great staff. More
by syleiram88
Employees Worked With
Jose Delgado
April 16, 2022
I won’t recommend this dealership to nobody. They will lie about price and when you go to the financial person they wil inflate the numbers hiding information, you will end up paying way more t They will lie about price and when you go to the financial person they wil inflate the numbers hiding information, you will end up paying way more than the seller tell you. I bout a 4,300 extended warranty and they did not transfer it to another vehicle. I end up paying 105 thousand dollars on a 70,000 thousand vehicle. All this because I thought I was dealing with honest people and I trusted them. GM should know who is dealing their product at the end of the day I am a GMC costumer no Brickell. Those people at that dealer scramble the numbers to fool you specifically if you are not an expert in the car dealing. Go somewhere else to get your car. More
by CCI_MIAMI
April 15, 2022
I absolutely love that you guys pick up the car and drop it off. Game changer for GMC it off. Game changer for GMC More
by Esteban K
Employees Worked With
Other Employees :
Jonathan Diaz, Onix Hernandez, Stephanie Lavastida, Jose Delgado
April 15, 2022
I scheduled a service appointment on a weekday in the morning. Our service advisor took our vehicle as soon as we got into the service department... I went to their show room, grabed a coffee and a snack morning. Our service advisor took our vehicle as soon as we got into the service department... I went to their show room, grabed a coffee and a snack while waiting. Great experience, awesome service, we love our 2021 enclave! More
by fbmiami23
Employees Worked With
Manny , Jose Delgado
April 14, 2022
The team at the customer service center are awesome they always treat you like family and get you in and out always treat you like family and get you in and out More
by christoledo987
April 14, 2022
Great service and great experience from the advisor in charge of my car. Very helpful charge of my car. Very helpful More
by simon.salame
Employees Worked With
April 14, 2022
Amazing, easy and convenient. I love the service to pick up the car at my location and bring it back I love the service to pick up the car at my location and bring it back More
by TRUMELL1225
Employees Worked With
Other Employees :
Jonathan Diaz, Onix Hernandez, Stephanie Lavastida, Jose Delgado
April 14, 2022
Good dealer good atención to the personal I recommend to my friend and my family my friend and my family More
by RAULVIVI63
Employees Worked With
Other Employees :
Yesenia sesin , Jonathan Diaz, Onix Hernandez, Stephanie Lavastida, Jose Delgado
