Brickell Honda

It was very difficult to figure out where to go to get my car serviced. I circled the dealership twice until I found out where to go. After speaking with my advisor, I decided to proceed with the service. He car serviced. I circled the dealership twice until I found out where to go. After speaking with my advisor, I decided to proceed with the service. He said it wouldn’t take long - I took this lightly. 1.5 hours later, I went to pay. The cashier told me my total and checked me out. When I looked at the receipt, I noticed it was higher than the advised price. She proceeds to tell me my advisor should have told me about the credit card fee, but he didn’t. She wasn’t willing to do anything about it, and that’s very disappointing and unprofessional. I went to retrieve my car and it wasn’t ready. The guy told me it would be 10 more minutes. I waited another hour and fifteen minutes until my car was ready. I got in my car and they didn’t reset my computer system. At this point the service department was closed and I was told to come back if they didn’t go off. I went to another dealership the next day. Very disappointed in the service I received. More

Excellent personal,service, no long waiting time, clear communication, understanding our problem and satisfied job.. thanks communication, understanding our problem and satisfied job.. thanks More

Excelente trabajo de parte de todo el equipo. En poco tiempo mi auto quedó impecable En poco tiempo mi auto quedó impecable More

my experience at the dealership with Mr. Marcos Suárez was incredible, my son was treated by him and I went with him because of his good recommendation, he is sincere, honest and very transp Marcos Suárez was incredible, my son was treated by him and I went with him because of his good recommendation, he is sincere, honest and very transparent from the beginning he spoke clearly to us and the final price was the same as the one from the beginning we agreed. I would return to Bickel Honda just because of Mr Marcos, thanks for everything. More

Fast, efficient and quality service. My confidence in Brickell Honda is very high. They get the job done every time. My confidence in Brickell Honda is very high. They get the job done every time. More

Excelente servicio, atención, rapidos, y con mucha paciencia para sus clientes. Y siempre buscando la mejor opción paciencia para sus clientes. Y siempre buscando la mejor opción More

Knowledgeable about their work, accurate information about the financial process, professionalism in the human interaction about the financial process, professionalism in the human interaction More

Excelent service, very pleased. with their service. We have had business with them for more than 20 years. with their service. We have had business with them for more than 20 years. More

My experience was absolutely amazing! I drove away in my Honda Accord with a huge smile! Thank you to Ricky & Jorge for all the help! I drove away in my Honda Accord with a huge smile! Thank you to Ricky & Jorge for all the help! More

Mal servicio y no resuelven los problemas de los autos en el servicio ,lleve el auto por un problema y sigue teniendo lo mismo y dicen q el carro está bien el servicio ,lleve el auto por un problema y sigue teniendo lo mismo y dicen q el carro está bien More