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Brickell Honda
Miami, FL
4,299 Reviews
We are a family owned business. During your shopping experience you will usually find one of the owners at the dealership. If not you can always email them at aandreus@brickellmotors.com, rbarraza@brickellmotors.com or mmurgado@brickellmotors.com. We also pride ourselves on trying simplify the purchase experience including purchasing a car online. For that reason we created www.brickellhondadirect.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 11:00 AM - 7:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 8:00 PM
Wednesday 7:30 AM - 8:00 PM
Thursday 7:30 AM - 8:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 4,299 reviews
October 27, 2020
☹️ Disappointed 😔 Had appt for8:45, got there @8:15, ☹️ Disappointed 😔 Had appt for8:45, got there @8:15, was told 1hr for oil Chang. After several queries with Svc advisor, had to get svc Mgr to get ☹️ Disappointed 😔 Had appt for8:45, got there @8:15, was told 1hr for oil Chang. After several queries with Svc advisor, had to get svc Mgr to get my car in. Out @11:25. MAYBE IT’S BECAUSE I USED YOUR COUPON. Will now use Honda Aventura. It’s closer for me. More
by MikeHawk
Verified CustomerEmployees Worked With
N/a
October 27, 2020
I always satisfied after having my vehicle service at your dealership. Most importantly Samuel Vidal is one of the best there. He’s taking time to explain the problem and how it’s going to be resolved. your dealership. Most importantly Samuel Vidal is one of the best there. He’s taking time to explain the problem and how it’s going to be resolved. More
by Rod
Employees Worked With
Samuel Vidal
October 26, 2020
Vladimir was a great asset. He worked with me until the problem with my car was solved. I was waited on at the time requested with rofessional, timely, and friendly service. problem with my car was solved. I was waited on at the time requested with rofessional, timely, and friendly service. More
by dennis
Employees Worked With
Vladimir
October 26, 2020
The customer service needs a lot of improvement. Mind you that I have been taking my car there since the day I put unit. Not everyone is very friendly. I asked the person that was helping me in the beginning that I have been taking my car there since the day I put unit. Not everyone is very friendly. I asked the person that was helping me in the beginning how much longer would the wait be since I was there for three hours and tells me to talk to John. John was not the one who was helpful me in the beginning. They used to be a lot nicer and do not know what happened. More
by YOLANDA.ROBAINA12
Employees Worked With
Susan Santana
October 26, 2020
Vladimir was awesome. The service was awesome. I was impressed with his professionalism. Vladimir was also able to accommodate since i did not have an appointment and was running late for work. impressed with his professionalism. Vladimir was also able to accommodate since i did not have an appointment and was running late for work. More
by Mendizabaljulie
Employees Worked With
Vladimir Diez
October 24, 2020
Keep up the excellent work,excellent salesman’s knowledge of the car I was looking for,friendly excellent job everyone. Thanks Jorge Barrios thinking of sending friends to see you guys of the car I was looking for,friendly excellent job everyone. Thanks Jorge Barrios thinking of sending friends to see you guys More
by GORDI0007
October 22, 2020
Service staff are always professional. Highly trustworthy. Very quick turn around on service. Quality work, never any problems. Honestly, the service department is why I keep coming to Brickell H trustworthy. Very quick turn around on service. Quality work, never any problems. Honestly, the service department is why I keep coming to Brickell Honda. More
by Erica
Employees Worked With
Vladimir in service
October 20, 2020
Excelent attention !!! Very nice with coffee all !!! Will go ever, I felt like home, did coffe.... a lot of very good attention, all there are excellent Will go ever, I felt like home, did coffe.... a lot of very good attention, all there are excellent More
by NUBIA.RICOC87
Employees Worked With
Samuel
October 20, 2020
Brickell Motors and Alex Rodriguez provided a pleasant and satisfying experience in helping me find just the right new car I was looking to purchase. and satisfying experience in helping me find just the right new car I was looking to purchase. More
by MTWEEDY
Employees Worked With
Alejandro Rodriguez
