Brickell Honda - Service Center

Had oil stains on the interior front passenger door handle - on a new SUV purchased 3/21. In addition, the low tire pressure indicator is now on and it wasn’t on prior to taking to the shop for an oi handle - on a new SUV purchased 3/21. In addition, the low tire pressure indicator is now on and it wasn’t on prior to taking to the shop for an oil change. More

The person “forgot his name “was really polite and gave all the attention . His service was at the top and very attentive all the attention . His service was at the top and very attentive More

Always take to long to regular service the car. More than 2 hours. Need to improve service time than 2 hours. Need to improve service time More

My appoiment was 7:30 , my car was ready 10:30 so I lost 350 dólar un my job..so who can pay me this money.??..the honda brikell are irresponbles..is the bad dealer.. 350 dólar un my job..so who can pay me this money.??..the honda brikell are irresponbles..is the bad dealer.. More

Sam service representative is great. Was able to answer all my question and concerns immediately. Thanks all my question and concerns immediately. Thanks More

the staff was very polite and professional, I most certainly will recomend this place and come back certainly will recomend this place and come back More

This shop tried to scam me for over $1000, extremely dishonest and corrupt. I will never come back here and strongly discourage anyone from taking your car here, as they will try to steal from you. I ha dishonest and corrupt. I will never come back here and strongly discourage anyone from taking your car here, as they will try to steal from you. I have had only poor experiences bringing my 2018 civic into honda dealerships to get fixed but Brickell Honda is as bad as any. I took my civic in because I replaced a dead battery and the car wasn't getting any power, even the electronics. After taking 4 days to call me back they told me I had a bad starter and the part would be $1100 plus labor and tax. Right away this didn't sound right to me because why would a bad starter cause the electronics to not power up? Also, $1100 for just the part seemed very high for a new starter since I could find them from $135-$270 online. So I called around and got quotes for a new starter (mainly I wanted to get it to a different shop, because I wasn't trusting brickell honda). Got quotes from $400-700 for parts, labor and tax for a new starter. Took it to a shop right down the street and within 10 min. The mechanic said it wasn't the starter and was wondering how brickell honda came to that conclusion. 2 hrs later the mechanic that I went to diagnosed it as a blown master fuse, found the part and replaced it and the car ran fine, all for under $175 and had my car back 2 hrs after taking it there. So upset that Brickell Honda has no shame trying to steal from their customers. I went there because I am new to Miami and didnt have a trusted mechanic so I figured the shop at the dealer wouldn't be the cheapest but at least they would be honest.... but I couldn't have been more wrong. I will never be back here. Most dishonest shop I've been to. Stay away! More

Good - Agent was courteous and knowledgeable. Bad - I Good - Agent was courteous and knowledgeable. Bad - I had to wait 3 hours for an oil change. Good - Agent was courteous and knowledgeable. Bad - I had to wait 3 hours for an oil change. More

Excelente servicio calidad y rapidez, las personas muy amable y pendiente a todo lo que uno necesite amable y pendiente a todo lo que uno necesite More

The dealership was clean and the staff was very friendly. I loved the option to go home in a Lyft. I get like this respected my time. I loved the option to go home in a Lyft. I get like this respected my time. More