Back

Bridge Auto Group

Berlin, NJ

3.0
392 Reviews

94 W. White Horse Pike

Berlin, NJ

08009

Directions

By Type

Showing 392 reviews

October 15, 2019

Awesome customer service This was the best experience shopping for a car winner and Carlo was very helpful they were very friendly and they helped me get the car that I wanted More

by MsPhat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlo Spaccarotelli, Ron G., Winnert Arno
October 14, 2019

Excellent customer service I will like to thank Bridge Auto Group, salesperson Winnert Arno ! for such an excellent service has a car salesmen I believe he got it all together. More

by Emna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Winnert Arno
October 13, 2019

BUTER BEWARE - PREDATORY SALES - JUNK VEHICLES I purchased 2008 Honda Pilot in May 2018 under false pretenses. Carlo told me anything I wanted to hear to get me to purchased this car while hitting More

by LAUREND324
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Carlo Spaccarotelli
Oct 14, 2019 -

Bridge Auto Group responded

Hi. With all due respect the vehicle was purchased almost a year and a half ago. And the repair items mentioned are all maintenance items that are normal costs for vehicle ownership. Brakes and rotors and batteries are all normal wearable parts and would not be covered by any warranty. We offer different coverage options and the alternator and/or radiator can be covered with the more comprehensive contracts but they are generally more expensive to purchase. As for the Carfax report that you mentioned it would have been posted for free on our website and all of our advertising sites. There is no reason or advantage for us not to give you the Carfax report. We disclose the Carfax report up front with every vehicle as we are a Carfax certified dealer. I hope this explanation helps. If you feel that there is additional information that would be helpful for me to better understand and address your complaint please feel free to email me if there is anything that I can try and assist you with.

Oct 14, 2019 -

LAUREND324 responded

Good Evening, I appreciate your prompt follow up to my review. As stated in my review, I would just like copy of the CarFax report for the vehicle I purchased for my own personal reference. I understand that used vehicles have normal wear and tear however these repairs were immediate and very expensive. I purchased the car under the assumption it had 1 accident with minor damage as well as CarFax guaranteed. But after researching the vehicle with Experian AutoCheck vehicle was involved in 3 accidents 2 of them major. I would have never purchased those vehicle if this information was disclosed prior to purchase. Believe most of this would have been avoided if I was provided accurate vehicle history. The repairs seem to be the result of front and rear axle damage. If you could priced the CarFax report it would be greatly appreciated. Below are my vehicle and contact details feel free to contact me anytime. Date of Purchase: 05/12/18 Total Amount: $8401.29 $6749.00 Vehicle Price $650.00 Powertrain Warranty 2008 Honda Pilot EX-L 4WD with DVD System VIN#: 5FNYF18658B020581 PLATE No. B67KDD Thank you for your consideration, Lauren Difilippis 609-251-0078 LD.Lauren@mail.com

October 12, 2019

Awesome car Winnert was very helpful and courteous. I felt like we were heard and reassured on our purchase. Jose and Winnert made my least favorite activity a gr More

by Nicole
Recommend Dealer
Yes
Employees Worked With
Winnert Arno
October 09, 2019

Great service & Process Had a great experience. Winnert went above and beyond. Purchased a used Mercedes and felt like they were more than willing to accommodate my needs. More

by Buygone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Geronimo , Winnert Arno
October 08, 2019

Relatively fast car buying process. Very Satisified. This dealership helped me narrow down my search until i got my new car. The visit was a decent length due to 3 discerning test drives of 3 cars. Ultim More

by Alex C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron G., Winnert Arno
October 01, 2019

Excellent Dealership with Knowledgeable Sales Reps. I had an excellent experience when recently looking for a car to get around. I met two salespeople while window shopping and both were knowledgeable a More

by Liz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlo Spaccarotelli, Winnert Arno
September 30, 2019

Excellent customer service The sales rep. was very informative, and courteous. He allowed us to test drive as many cars as we wanted on a 90 degree day without hesitation. He w More

by Arosado
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose San Pedro, Winnert Arno
September 28, 2019

Amazing experience Winnert was easy to deal with. No games and straight forward. Highly recommend stopping in to see him. Great cars and no pressure. Keep up the good More

by Dion
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Winnert Arno
September 27, 2019

Great experience! Bridge dealership was very professional and helpful when it came to buying my SUV. They were very informative and opened to solving any issues I had w More

by Jmurt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron G., Winnert Arno
...
23
...