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Bridgeland Auto Brokers

Bridgeport, NY

4.5
1,270 Reviews

585 NY-31

Bridgeport, NY

13030

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Showing 1,270 reviews

April 30, 2019

Very good The deal took 5 minutes to make then the paper work took half hours to complete thanks guys the owner was on premises but they need better coffee More

by Ssallo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jimmy Finnegan, Chris Foley
April 30, 2019

3rd vehicle This was my 3rd vehicle purchased from Bridgeland Auto always courteous and friendly, previous vehicle were through a different salesman Bill Davis an More

by Jkstee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Liedka
April 29, 2019

Love my new used car!!! Kevin was outstanding ! He communicated promptly throughout the transaction. The entire staff was pleasant and helpful with every encounter. Thank you More

by LMG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Liedka, Jimmy Finnegan, Mike Creno
April 29, 2019

Best Experience Ever The experience I received from Tom was absolutely amazing. As a first time car buyer I didn’t know what to expect and Tom help me ever step of the way More

by Cole
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Burk
April 29, 2019

Awesome service helping me Tony and Eric help me get into something that I wanted. The owner also helped me with the picking out what I need to do and found me a car personally More

by Forteeguzla
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Spinella, Eric Plumpton
April 29, 2019

Outstanding Service Rocco and the rest of the staff at the dealership went above and beyond to make buying a new car a 5 star experience for our family. I highly recommen More

by Gmc2019
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rocco Crouse
April 29, 2019

FAST AND EASY! GREAT PEOPLE Tom found what we needed for our family. Got us right in and out on the road in our new vehicle! Had a great experience! THANK YOU More

by Magee001+
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Burk
April 27, 2019

Repeat buyer lied to We are repeat customers of Rob at his previous dealership. We worked out a deal with Rob on a truck but when we came to pick up the truck, he was on v More

by Creditscam123$
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jim
May 05, 2019 -

Bridgeland Auto Brokers responded

In response to your perceived disappointment: Here at Bridgeland it is always our goal to share with our customers the dynamic of their specific situations, pertaining to credit worthiness, trade values, the structure of the deal for the vehicles they are purchasing, etc.. This includes a full understanding of the unique individual "how's and why's" things are what they are. Now in your case I can't say specifically due to lack of identifying who you are due other than "Creditscam123$ "Repeat buyer lied to"; it sounds like you didn't have a strong enough grasp/ understanding of what we were working regarding the strength of your credit. When we are working securing financing for our customers, every event is unique with the individual customer variables, we are very focused with creating a deal structure for the bank to consider financing the loan; however there are times when rates we quote are lower or even sometimes higher based with credit worthless and the lender guidelines. Overall my response message to you is, you will clearly find a plethora of Bridgeland customer feedback from a number of review sources that reveals a pattern of solid ethical business practices that would challenge what you described in your review, is not how business is conducted here by me or any of our team members. There are times when customers become disappointed because we aren't able to achieved what both parties want, the focus and goal is a happy, satisfied Bridgeland customer for life. In closing, it is clear that you felt comfortable enough to work a with Rob, I wish you would have felt comfortable enough to share your thoughts with Rob to see how we may have pressed on from the original proposed deal or looked into alternative options. Rob as well as I welcome the opportunity to prioritize your situation and get your relationship with him and his organization back on track at a minimum. If I can provide a better understanding of your specific situation please don't hesitate to contact me. Jimmy Finnegan General Manager Cell: 315-263-7446

April 27, 2019

Very professional Great people to work with!! They make you feel at home. They are not pushy people that are just looking for a sale. They work with you to find the More

by Dkw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Caputo
April 27, 2019

A lot of car, at a great price! Everyone at the dealership went above and beyond to make sure this was an exceptional experience. I’ve never encountered a car buying experience like More

by CJBerg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Harold Vargason, Eric Plumpton, Rocco Crouse
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