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Bridgewater KIA - Service Center

Bridgewater, NJ

4.8
268 Reviews

268 Reviews of Bridgewater KIA - Service Center

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May 09, 2025

Raymond was fantastic and helpful from the Start. He is so friendly and eager to help which he certainly did with me. He totally understood my frustrations and did his best to keep me informed and to More

by Twebb
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fernando Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2025 -

Bridgewater KIA responded

Glad you had a positive experience with our team at Bridgewater Kia. We're happy to have been able to assist you during your visit. Thank you for sharing your thoughts.

May 07, 2025

Very professional and always courteous. The service is fast and you can wait comfortably in the waiting area. Also they will do a shuttle to the nearest mall, good option to wait. Will br More

by Alvin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Dempsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor Sumser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ahmad Fazal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Crystal Abbott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fernando Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2025 -

Bridgewater KIA responded

Thank you for your kind words. We appreciate your visit and look forward to seeing you again at Bridgewater Kia!

May 07, 2025

Everyone has been very efficient and friendly to work with; excellent customer service in the service department with a very clean and comfortable waiting area More

by Meganb19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crystal Abbott
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2025 -

Bridgewater KIA responded

We're pleased to hear you found our service department welcoming and efficient. Thank you for sharing your experience with Bridgewater Kia.

April 15, 2025

Fernando was very pharaoh and called for all of the services that my car needed. He even double checked to make sure that I had a ride to the dealership to pick up my car once it was finished. he was v More

by Lutessam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fernando Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 11, 2025

Bridgewater Kia is the best! ! I had car trouble and drove my car into lot. A service rep approached me immediately and directed my car through the service door. Then I met with C More

by donnap60us
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crystal Abbott
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 09, 2025

We bought our used Seltos here and now have it serviced here as well. Upscale and organized and great communication. I had service at another Kia place before coming to Bridgewater Kia and it was a horribl More

by Tmc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crystal Abbott
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 08, 2025

Helpful and friendly with quick service, just remember to pay with cash or debit card to avoid extra fees More

by mbadiak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Sumser
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 29, 2025

Great dealer with exceptionally wonderful customer service. Crystal at this location took care of me and couldn’t be happier. Great job! Thank you. Pete V in Nj More

by vazpete
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crystal Abbott
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 26, 2025

I had a great experience at Kia of Bridgewater thanks to Taylor, the service advisor. From the moment I arrived, he was professional, knowledgeable, and genuinely helpful. He clearly explained what my car n More

by AMMAN A ANWAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Sumser
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 24, 2025

Courtesy second to none Very professional All employees very personable Highly recommend to all friends More

by priceautowrecker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Dempsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor Sumser
5.0
This rating includes all reviews, with more weight given to recent reviews.
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