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Bright Bay Mazda
Bay Shore, NY
1,029 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 4:30 PM
Tuesday 7:30 AM - 4:30 PM
Wednesday 7:30 AM - 4:30 PM
Thursday 7:30 AM - 4:30 PM
Friday 7:30 AM - 4:30 PM
Saturday 7:30 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 4:30 PM
Tuesday 7:30 AM - 4:30 PM
Wednesday 7:30 AM - 4:30 PM
Thursday 7:30 AM - 4:30 PM
Friday 7:30 AM - 4:30 PM
Saturday 7:30 AM - 4:30 PM
Sunday Closed
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Showing 1,029 reviews
October 04, 2025
First time Mazda owner. Great experience. Low key no high pressure or gimmicks. Thanks John S. Great experience. Low key no high pressure or gimmicks. Thanks John S. More
by pabhr59
Employees Worked With
October 03, 2025
I look forward to my maintenance visits. Not only are the service people helpful, but also so welcoming and a joy to talk with. The technician was thorough on the video. I save these vide Not only are the service people helpful, but also so welcoming and a joy to talk with. The technician was thorough on the video. I save these videos. I'm very pleased with Bright Bay Mazda! More
by songofjoy327
Verified CustomerEmployees Worked With
Bret Hoyt, Garth Beckford (technician)
October 02, 2025
Everyone was knowledgable, helpful and very nice. Couldn’t ask for a better experience too! Couldn’t ask for a better experience too! More
by LPOCK15
September 29, 2025
Their service department gave me excellent customer service. There was a small problem with the oil change they preformed but Walter stepped up and made it right, I've had dealings with two other Maz service. There was a small problem with the oil change they preformed but Walter stepped up and made it right, I've had dealings with two other Mazda service departments, one in Riverhead and one in Smithtown. Both were below par as far as I'm concerned. Bright Bay deliver expert professional service above what anyone would expect from a service department. More
by cfrey7
Employees Worked With
Walter M.
September 25, 2025
Everything went smoothly from the time I came in till the time I left. Good service time I left. Good service More
by KBAEZ10
Employees Worked With
September 22, 2025
I had gone to 3 other dealerships and this was my last one and it was the best. Wished it would of been my first. My husband now refuses to buy anything thats not Mazada at Brightbay. Nico was a great sal one and it was the best. Wished it would of been my first. My husband now refuses to buy anything thats not Mazada at Brightbay. Nico was a great sales man and both managers and financial agent were helpful, informative, and patient. Highly recommend this dealership More
by alex10720
September 19, 2025
Friendly professional service. Video inspection done and sent to me with fundings and service dine comfortable lounge to wait in Video inspection done and sent to me with fundings and service dine comfortable lounge to wait in More
by CBRENNAN218
Employees Worked With
Service desk and work by Bret
September 19, 2025
Great service and customer service They are quick and reliable. Thanks for everything and having my car serviced reliable. Thanks for everything and having my car serviced More
by margaretrose58
Employees Worked With
