Richard Mounce

Bright Bay Mazda was very helpful and nice and gave me a fair price on my trade in vehicle. They worked with me and med me a great deal on one of their used Mazda’s. I drove four hours to get the vehicle fair price on my trade in vehicle. They worked with me and med me a great deal on one of their used Mazda’s. I drove four hours to get the vehicle and it was worth every minute. More

by K.l. Verified Customer Verified Customer

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Awesome experience. Swift. Great customer service. Cheers. Luv it. Will definitely come back and recommend others. Swift. Great customer service. Cheers. Luv it. Will definitely come back and recommend others. More

by JOGAND Verified Customer Verified Customer

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Very pleased with everyone who works here. In the past, we had not very pleasant experiences at other dealerships and were cautious when car shopping. At Bright Bay Mazda we felt very welcomed In the past, we had not very pleasant experiences at other dealerships and were cautious when car shopping. At Bright Bay Mazda we felt very welcomed. We went there without an appointment looking for a used 2023 CX-5 and Austin was very helpful and showed us the options. The car I liked had a deposit at the moment so we had to wait and see whether it would be purchased. Austin kept us updated on the status of car and answered all our questions. The person who left the deposit went with a bigger car so we went back for a test drive. Austin wasn't there and we were helped by Richard. Again, we didn't make an appointment (not very responsible) and just drove there unannounced. Austin had a day off so Richard showed us the car and I had a test-drive. The paperwork didn't take long at all. Everything was explained - deposit, rates, fees, monthly payments. We scheduled the car pick-up because I need to sort out my insurance since it was Labor day and our agent wasn't responding. At the pick-up day we went earlier and Richard and Austin made sure we can finish all the paper signing as soon as possible even though there were other customers. Everything went well and now I have the car I really wanted. It was such a nice experience. Highly recommend Bright Bay Mazda! More

by Agnessa Verified Customer Verified Customer

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My service was handled quickly, clean, &thorough. .. I was kept informed every step of the way .. I was kept informed every step of the way More

by fgolder1 Verified Customer Verified Customer

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The service department is very professional and courteous. I have had the pleasure of working with Walter in the past. I am very satisfied with the work they perform. courteous. I have had the pleasure of working with Walter in the past. I am very satisfied with the work they perform. More

by bguzman Verified Customer Verified Customer

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The dealership was polite and very courteous. The waiting area was clean and comfortable. The video of the car’s inspection was a nice surprise. The waiting area was clean and comfortable. The video of the car’s inspection was a nice surprise. More

by JH21273 Verified Customer Verified Customer

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The dealership is wonderful everything is explained with detail. Callie is my only ad advisor I would go to. And when she’s not there, please go to Walter. detail. Callie is my only ad advisor I would go to. And when she’s not there, please go to Walter. More

by jsaavedralhs Verified Customer Verified Customer

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Very good communication, love the video of my vehicle being working on and findings of any problems being working on and findings of any problems More

by CAPTFIRE15 Verified Customer Verified Customer

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Never had a NYS Inspection done so quickly. I was in and out in under 1 hour. I was in and out in under 1 hour. More

by Tammy Verified Customer Verified Customer

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After an unsatisfying experience at a different dealership, Bright Bay Mazda stepped in and provided an outstanding level of customer care. Richard and Christian were instrumental in my satisfactio dealership, Bright Bay Mazda stepped in and provided an outstanding level of customer care. Richard and Christian were instrumental in my satisfaction with my dealership experience. More

by AC Verified Customer Verified Customer

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