Bright Bay Mazda

From start to finish, my experience at Bright Bay was remarkable. I had scheduled a test drive on a Sunday with no intention of purchasing a vehicle, which I made well aware to Rich. Not only was he resp remarkable. I had scheduled a test drive on a Sunday with no intention of purchasing a vehicle, which I made well aware to Rich. Not only was he respectful of that, but he wasn't pushy, he was patient and kind, was knowledgeable, and allowed me to walk out the door no questions asked. Don't get me wrong; he wasn't aloof, he just allowed me to have my space. Lo and behold, I came back to this dealership because of him and his kindness, and his 'no-xx' attitude. I communicated with him via email to make him aware that I was interested in purchasing, and he was able to find the exact new vehicle I was looking for. I was shocked and surprised at the first offer I received, because it was exactly in the ballpark of what I was looking to spend with my budget considered. When we went through the process of purchasing, when the vehicle was ready, Stephen was a gentleman and was so kind, patient, and honest throughout the entire process. As someone with a lot of anxiety around this process, Bright Bay completely changed my perception on car buying and I will be a Bright Bay customer for life. Thank you all! More

James is the best car salesperson I have ever dealt with. Signing the paperwork took way too long. Signing the paperwork took way too long. More

Bright Bay Mazda was extremely helpful in helping to pick out a car. It was a very smooth process with no hidden details or information. Richard A. was wonderful as well, assisting us through the whole proce out a car. It was a very smooth process with no hidden details or information. Richard A. was wonderful as well, assisting us through the whole process. Couldn't recommend this place enough! More

Great services on ensuring that everything is functioning smoothly. Service did not take that long smoothly. Service did not take that long More

As always, a great experience great service great people just a great environment.. great service by Darren Hoyt just a great environment.. great service by Darren Hoyt More

Provided excellent service in a timely manner. Explained in detail what needed to be addressed. Explained in detail what needed to be addressed. More

Clean facility, prompt service, helpful staff, comfortable waiting area, excellent communication regarding vehicle service updates comfortable waiting area, excellent communication regarding vehicle service updates More

Victor was very friendly and showed us exactly what we wanted to look at; we researched cars online. wanted to look at; we researched cars online. More

I had a great experience at Bright Bay Mazda. Tom and Steven were exceptional — both very helpful and knowledgeable, taking the time to thoroughly answer all of my questions. They were respectfu Tom and Steven were exceptional — both very helpful and knowledgeable, taking the time to thoroughly answer all of my questions. They were respectful throughout the process and made sure I felt comfortable with every step. The location itself was clean and well-organized, which added to the positive impression. I especially appreciated the time spent walking me through the car logistics — nothing felt rushed, and everything was clearly explained. Overall, a professional and pleasant experience. More

Bright Bay Mazda's service team is very professional and friendly. The team kept me informed of what was happening during my visit. My vehicle was completed when promised. Overall my experience since purcha friendly. The team kept me informed of what was happening during my visit. My vehicle was completed when promised. Overall my experience since purchasing my CX-5 at Bright Bay Mazda has been exceptional from the sale to each service visit. More