Bright Bay Mazda

Flat tire Had a flat tire! Brought it to Mavis and they couldn't find the leak! Were going to charge me $200 for new tire! Mazda found the leak and patched it u Had a flat tire! Brought it to Mavis and they couldn't find the leak! Were going to charge me $200 for new tire! Mazda found the leak and patched it up and sent me on my way! Connor was awesome !! Thanks so much Mazda! More

Very Alert and Punctual Sales & Financing Team Rich and Lou made the process of selecting and buying a low-mileage 2015 Mazda CX-5 efficient and successful. We needed to choose a vehicle and hav Rich and Lou made the process of selecting and buying a low-mileage 2015 Mazda CX-5 efficient and successful. We needed to choose a vehicle and have it delivered within a few days. On our first visit the sales manager referred us to Rich, who is one of the dealership's most experienced sales consultants. He made recommendations from their large inventory and corrected or validated our thinking on the key features. Pricing was transparent, and negotiation fairly painless. While we did not take advantage of the range of financing options available from Lou, the Business Manager, a genuine Mazda extended warranty was important to us. Lou explained the specifics of the various warranties available and helped us make the right choice for us. After putting down our deposit, we chose the date and time we wanted delivery; arriving a half hour early, the car was beautifully waxed, registered, and ready to go as soon as they demonstrated all the safety and convenience features. All in all, an excellent experience at a large dealership with a family ownership mentality. More

Friendly John Bennett was a very courteous person to deal with. He showed us all the cars which he thought would suit us in a friendly and non aggressive way. John Bennett was a very courteous person to deal with. He showed us all the cars which he thought would suit us in a friendly and non aggressive way. His follow up was not annoying and we did come back and secure the deal. When it was time for the financial portion of it dealing with Lou was a pleasure The overall experience was very good. More

Merry Christmas Kevin & John were a pleasure to deal with, made this a easy quick process and was able to purchase a 2017 Mazda 3 touring for my daughter for Xmas😊 Kevin & John were a pleasure to deal with, made this a easy quick process and was able to purchase a 2017 Mazda 3 touring for my daughter for Xmas😊 More

Very rewarding Scott was my sales person. He was great informed and very down to earth. Lee is the finance wizard. He made it work without any inconvenience The ma Scott was my sales person. He was great informed and very down to earth. Lee is the finance wizard. He made it work without any inconvenience The management was very flexible and made all the right calls to make it all come together. Thanks More

First New Car I was very pleased with the service and accommodations of the Bright Bay dealers. They listened to what I wanted and worked out a deal that worked for I was very pleased with the service and accommodations of the Bright Bay dealers. They listened to what I wanted and worked out a deal that worked for me. Christian was very friendly and not pushy. He made sure I was happy with the car I picked out. I've had the car for about two weeks now and absolutely love it! My new CX-5 is great! More

John and Lou are very helpful I needed to quickly get out of my expiring lease. John walked me through the process and Lou put on the financial finishing touches. They were vere fr I needed to quickly get out of my expiring lease. John walked me through the process and Lou put on the financial finishing touches. They were vere friendly and personable More

Tahoe Was very happy with overall service with Scott n. and lou s.and bright bay mazda. great experience all around. Love my brand spanking used. Will recom Was very happy with overall service with Scott n. and lou s.and bright bay mazda. great experience all around. Love my brand spanking used. Will recommend them... More

Very happy customer Have been looking for a new car for months. John the salesman showed me every car on the lot. He then had the perfect car for me in preowned I found Have been looking for a new car for months. John the salesman showed me every car on the lot. He then had the perfect car for me in preowned I found my dream car and I was out of there in 2 hours and I was elated. Thank you so much. You should go to them because they will actually have your best interest at heart and will help you to make the best decision. Thanks soooo much. More

No matter what they tell you...they're a fraud I was interested in a used Nissan pick up on their lot. Knowing what the truck was worth... The price I was quoted was beyond the book value. The sale I was interested in a used Nissan pick up on their lot. Knowing what the truck was worth... The price I was quoted was beyond the book value. The sales person ,john.. Told me.. Come inside, let's see what I can do. While sitting at johns desk... I saw a promotion leaflet stating family pricing for police officers. I and my 3 children are all police officers. John came back and lowered his inflated price down $1000. As I inquired about "the family price for police"he stated he wasn't aware of the dozen or so fliers that were on his desk. I left the dealer... Shaking my head. I returned 3 days later and made a reasonable offer on the vehicle to john, which in turn he brought to his manager, jimmy. John returned and told me jimmy would like to speak to me... We went to the cubicle where jimmy was and I was told he overpaid for the truck when he bought it at auction in New Jersey and he was losing money already. At this time bright bay owned this truck sitting on their lot for 163 days with no sale on it. I told jimmy because he overpaided for it doesn't mean I'm going to over pay for it. Once again jimmy lowered the inflated price slightly and we couldn't agree. Now I started getting regular e- mails and phone calls from bright bay asking about my intrest in the pick up. A manger ... Kevin e-mailed me and said call me... We'll work something out. I called and left a message on voicemail with Kevin. Got a call back from Scotty telling me his boss Kevin told him to call me. After briefly tell Scotty about what was happening and about the family pricing for police officers...which BTW...they all had amnesia about... He said he would talk to Kevin and call me back. At this point we were $2000 apart on a deal... I called john and told him .... I'll come up $1000 and you come down $1000 and we'll make the deal happen. Then I got a call back from Scotty... Who said Kevin told him a rock bottom price ...WHICH WAS $1000MORE THAN JIMMY TOLD ME !!!! These guys all sitting in the same area... DONT EVEN SPEAK TO EACH OTHER!!! Well, needless to say... The truck is still sitting on bright bays lot... They own it over 5 months and will continue to BC it's overpriced. Never heard back from salesman john.... Scotty... Kevin... Jimmy...ect... And the all seem to have no memory of the promotional fliers at the dealership they had printed up for family pricing for police officers. This place is the worst .... And the attitudes displayed by them were horrible. They just couldn't pull off their con this time around... Just beware of these guys. More