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Bright Bay Mazda - Service Center

Bay Shore, NY

4.8
251 Reviews

251 Reviews of Bright Bay Mazda - Service Center

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May 24, 2024

Once again a very pleasant experience with Bright Bay Service Department. Service is always handled professionally and their friendly demeanor, lovely waiting room and speed of service is A+. More

by consuelogross24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Walter Miranda, Callie
May 24, 2024

Mathew was the best. There was a problem with my warranty and he did everything he could to help. Mathew was very polite and if I ever have a problem he will be the one i More

by letsgopostal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew.
May 24, 2024

I keep coming back to Bright Bay Mazda for my 2019 CX-5's needs because I trust this dealership and the folks I interact with. I come from Jackson Heights in Queens. Bret H.....the new customer adviser.. More

by jthunder42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Banville
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2024

The personnel at the front desk to the mechanics are very attentive to help with a good attitude. More

by Gabe V
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Banville
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard A.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Mounce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Lico
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Britch
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2024

I use to dread getting my car serviced. The facility is spotless and a pleasure to wait around in. Staff is efficient and super friendly. More

by JACKIEMK420
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Woman in the service area is always so nice. Don't know her name.
May 20, 2024

they do a wonderful job. they even provide you with a video of what they did. More

by janetsabo
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Lico
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2024

From the beginning to the end of the the service this was a great experience. More

by Motorman5
Recommend Dealer
Yes
Employees Worked With
The service team was excellent
May 14, 2024

Always professional and have all information detailed. Really appreciate the videos. Work gets done quickly. More

by TMS1961
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Mounce
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2024

Service was great and fast! The process was very smooth and straight foward. It was my first service here, and I have nothing bad to say! More

by HAILEYHOEFFERLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Serafin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2024

I was going in for service and made an appointment to speak with my sales person to chat about a new vehicle. i I didn’t think I would move forward but the car I was offered and the deal they gave me was More

by STACEYMH121
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Banville
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The finance person from Lincoln was amazing!!
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