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Bright Bay Mazda - Service Center

Bay Shore, NY

4.8
384 Reviews

384 Reviews of Bright Bay Mazda - Service Center

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December 15, 2023

I like the service and the timely manner that was given on my visit to your company More

by dgmancan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Walter
December 15, 2023

I been dealing with bright bay since 1986. Always had a good experience with them More

by sdileggesr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The people in the service dept are awesome
December 13, 2023

Courteous and informative. Easy to make appointments are a plus and I love the video inspections while service is being done. More

by EJSCARFO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Banville
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 13, 2023

Fast courteous service. Video check of the car was really great with a complete explanation. More

by LESTERBERK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 12, 2023

Everyone is knowledgeable and friendly and go out of their way to assist. I have never been taken advantage of. The facilities are spotless. I'm on my third Mazda, all purchased and serviced at Brigh More

by mq1865
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Mounce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Walter, Glen, Callie, Keith, Garth
December 11, 2023

I want to thank the whole service team, especially Walter that provided me with excellent service. More

by NUPER80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Mounce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Walter
December 07, 2023

Super happy with this service department. Service advisors are knowledgeable and polite. This is only my second service visit, but I am sold on this place. They video your car upon arrival More

by Hey Jude
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bret Hoyt
December 05, 2023

Pleasant staff and atmosphere. Wait time was longer than usual but not awful. Could have been a little less chilly during the extended wait. More

by LWILL829
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Mounce
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 04, 2023

Excellent service department. Came in for first oil change on my new Mazda. I received a video from the tech showing and explaining the entire process. I would highly recommend Br More

by LABLOVER1200
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
WALTER MIRANDA
November 30, 2023

the entire staff was excellent. work done was corrected and in a timely manner. the people that work there are awesome More

by jimmyblues
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard A.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : brett hoyt, John Serafin
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