Bright Bay Mazda - Service Center

I bought my car here, so I bring it here for service. Most of the time they are top notch, but other times not so much. There are two specific times that I made an appt in advance for a specific servic Most of the time they are top notch, but other times not so much. There are two specific times that I made an appt in advance for a specific service. When the day of my appt arrives, they don't have the part in. The specific part that I spoke to them about when I made the appt. So both times I had to return the next day, which defeats the purpose of making an appointment and clearing your calendar only to be told to come back the next day. One other complaint is two times I informed them that there was a slow leak in my tire. They told me no, there wasn't. One of the times they actually found the leak after they said there wasn't one. The second time happened the other day. They insisted there was no leak. But how else does a individual tire lose air pressure and the others don't? More

Quick & Pleasant experience, quiet, and relaxing, waiting for my car, coffee, tea, bottled water & snacks too. waiting for my car, coffee, tea, bottled water & snacks too. More

I always receive excellent service from the department. The video is quite helpful in showing what the technician is doing. This is my second CX5 with this dealership, and I'm quite pleased with their atte The video is quite helpful in showing what the technician is doing. This is my second CX5 with this dealership, and I'm quite pleased with their attention to detail, professionalism, and expertise. More

It is very nice place. You can have some drink and snacks during car maintenance. You can have some drink and snacks during car maintenance. More

The intake was fast and easy. The video was a nice touch and the quality of work was excellent The video was a nice touch and the quality of work was excellent More

Excellent service. Love the videos to explain what is needed and what still looks good on the car. Love the videos to explain what is needed and what still looks good on the car. More

I was able to get same day service while waiting and I appreciate the video of the service performed appreciate the video of the service performed More

A place of a well organized, friendly, dealership. Well maintained, clean atmosphere. Understand customer’s need. Well maintained, clean atmosphere. Understand customer’s need. More

Very satisfied with the dealership but they told me about my car. Also love the video that they show me of what's going on my car. Also love the video that they show me of what's going on More

Explained what I wanted done within a budget and they did that. I like that I get a video of the inspection that. I like that I get a video of the inspection More