Brighton Ford

2010 Ford escape Came in with mother in law as most dealerships want to play money games with women and elderly. Gave Miguel her monthly payment and the information o Came in with mother in law as most dealerships want to play money games with women and elderly. Gave Miguel her monthly payment and the information on the suv she was looking at, told him if they could not make it work with her monthly limit, no money down and what we expected for a trade dollar amount. All I wanted was a handshake and we would go on way. He disappeared for 15min, valued her trade and came back with a figure slightly less then we expected. From start to walking out the door was a great experience and took about 90min More

Great experence We recently purchased a pre-owned vehicle from Brighton Ford. They treated us with respect and resolved differences quickly and professionally. I w We recently purchased a pre-owned vehicle from Brighton Ford. They treated us with respect and resolved differences quickly and professionally. I will look to Brighton Ford for any future auto needs. More

Great experience buying my new F-150 My neighbor referred us to buy our new 2017 F-150 From Brighton Ford. The person we were referred to see Gene Young was not in, but we were then refer My neighbor referred us to buy our new 2017 F-150 From Brighton Ford. The person we were referred to see Gene Young was not in, but we were then referred to work with Maynard Morrison who works with Gene. Maynard was very nice to work with and patient with our concerns and questions. We love our new truck. More

Good customer service We bought a late model focus and could not be happier. Great price,nice people,no tricks. We are an older couple and not familiar with newer car optio We bought a late model focus and could not be happier. Great price,nice people,no tricks. We are an older couple and not familiar with newer car options. Our salesman was very helpful in that regard. They did not push us to buy a car that we didn't want. More

Great place for service We always take our Ford vehicles to Brighton Ford. They usually have everything needed on hand to take care of our needs. They provide us with a ride We always take our Ford vehicles to Brighton Ford. They usually have everything needed on hand to take care of our needs. They provide us with a ride when needed, or will pick us up when our vehicle work is completed. They always have coffee in the Quicklane or I can go to the main sales area for something different. We will continue to take our Ford vehicles to Brighton Ford. More

Excellent experience! We purchased a 2016 Ford Explorer Sport on Saturday, 3/18/17; worked with Art. He was not pushy what so ever, let us test drive 3 different vehicles. We purchased a 2016 Ford Explorer Sport on Saturday, 3/18/17; worked with Art. He was not pushy what so ever, let us test drive 3 different vehicles. Once we decided on the one we wanted, talked about our trade, and was in and out of there within 2 hours. I would definitely go back! More

Quick Lane Second trip for service due to part unavailable the first trip. Wasted 3 hours then, going on 3 hours this time. They totally lied about wait time. Th Second trip for service due to part unavailable the first trip. Wasted 3 hours then, going on 3 hours this time. They totally lied about wait time. They don't seem to be in any rush around here. Will not return. More

2014 Ford F150 Lariat I had a good experience with Brighton Ford not only did they take care of me right away but I was in and out with my new vehicle quickly. Their staff I had a good experience with Brighton Ford not only did they take care of me right away but I was in and out with my new vehicle quickly. Their staff was knowledgeable and set me up with a full tank of gas. Thanks Brighton Ford I love my truck. Sincerely Dina kocher More

Contacted 9news and 7news Charged me 500.00 for coolant hoses. We're supposed to fix a leak, said they fixed it but guess what???? Not! Now it's a different hose! Don't trust Charged me 500.00 for coolant hoses. We're supposed to fix a leak, said they fixed it but guess what???? Not! Now it's a different hose! Don't trust these people. Expose them. If anybody wants to expose them call 9news investigators they are trying to help. Scam scam More

Customer service is a joke!!! DIS-HONEST #1 Just purchased a 2016 F150, contacted dealership through internet department, called them, set up time to look at truck, they immediately pawned me of Just purchased a 2016 F150, contacted dealership through internet department, called them, set up time to look at truck, they immediately pawned me off to a floor salesman which was an excellent guy, decided to purchase truck and it went downhill from there.. got deal finalized and filled out all paperwork and it comes back with my ex-wifes address???? They got it fixed after explaining that it is not my address, then go to Rudy in Finance department, he will not be HONEST with you, tells me I can go with Compass Bank because they have the best rates and pushes an extended warranty on me and then I refuse because of higher payment, then magically he lowers the interest rate???, OK, dont think much of it but seems kind of strange, deal is done until the next day when I contact my credit union, Elevations Credit Union and there rate is lower, come to find out the dealer gets a better "kick back" from different lenders and send you to the ones they choose. My credit union and my wife contact the dealer the next morningand tell them we have decided to use Elevations and Rudy states" When will they have a check for the truck" when my lender is set up with the dealership and 5 minutes later he has all of the paperwork emailed to him and won't return phone calls all day from lender, they contact me and tell me the issues they are having,it takes me 6 repeated phone calls to receptionist and demanding that I talk to Management or anyone ALIVE to finally get through and then they finally send it back to my lender. If you want DIS-HONEST and a dealer that puts customers SECOND Brighton Ford is the place to go. More