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Brilliance Honda of Crystal Lake
Crystal Lake, IL
1,308 Reviews
Brilliance Honda is proud to serve the Crystal Lake, IL region with quality used cars and New Honda vehicles . With models like the HR-V, Civic, CR-V, Odyssey, Accord, and Pilot, we have something for every taste, and every need. Come visit us to see our 2020 Honda vehicles in Crystal Lake and take one for a test drive.
If you're looking for a Crystal Lake used car, we can assist you there as well. Visit our used car inventory page to see the large collection of certified preowned and used cars to select from.
Brilliance Honda is not just a good choice as your Crystal Lake area Honda dealership serving Barrington, Elgin and Schaumburg, we also provide a full line of services dedicated to our Illinois customers. From auto repair performed by expert mechanics, to OEM Honda auto parts, to car loan assistance in Crystal Lake, Brilliance Honda is the smart choice for your next vehicle, or other automotive needs.
We're located at 680 W Terra Cotta, Crystal Lake, IL 60014, or you can call us at 815-459-6400
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 6:30 AM - 7:00 PM
Tuesday 6:30 AM - 7:00 PM
Wednesday 6:30 AM - 7:00 PM
Thursday 6:30 AM - 7:00 PM
Friday 6:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 6:30 AM - 7:00 PM
Tuesday 6:30 AM - 7:00 PM
Wednesday 6:30 AM - 7:00 PM
Thursday 6:30 AM - 7:00 PM
Friday 6:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,308 reviews
May 26, 2017
Great experience! We were created right away upon arrival at the dealer even though it was cold and windy outside. Evan was kind and very helpful with the MANY question We were created right away upon arrival at the dealer even though it was cold and windy outside. Evan was kind and very helpful with the MANY questions that my husband and I had. The sales team did everything they could to help us purchase a new vehicle at a great price. I highly recommend them!! More
by Nicole Prentice
Employees Worked With
Evan, Darrell
Helpful May 26, 2017
Great Dealership I purchased a Honda Pilot back in March 2015. I was looking for a 2014 until the dealer showed me that a new 2015 for less than a 2014. I took the 75, I purchased a Honda Pilot back in March 2015. I was looking for a 2014 until the dealer showed me that a new 2015 for less than a 2014. I took the 75,000 mile service plan and have been very pleased. Brilliance Honda has been great with ALL of my needs and I am always trying to convince friends and family to buy a Honda, so I can send them there. More
by RR2750
Employees Worked With
Don't remember their names, but everone has been great!
May 07, 2017
Lauri, Ben, and Warren are outstanding Lauri gave me the best sales experience that I have ever had. Ben gave me the best service experience that I have ever had. Warren gave me advice af Lauri gave me the best sales experience that I have ever had. Ben gave me the best service experience that I have ever had. Warren gave me advice after I had a very negative experience with another dealership. More
by President20
Employees Worked With
Lauri, Ben, & Warren
May 05, 2017
2017 Civic Lease Great dealership very professional . Eva was great took the time to go over car . This was seemles transaction very professional for beginning to end. Great dealership very professional . Eva was great took the time to go over car . This was seemles transaction very professional for beginning to end. Thanks Bob More
by Rbvp13
Employees Worked With
Eva
April 26, 2017
5th car purchased or leased from Brilliance Honda We are very loyal customers of Brilliance Honda because of our salesman, Gary Cotshot! He is very professional, cordial, and honest! He is a pleasur We are very loyal customers of Brilliance Honda because of our salesman, Gary Cotshot! He is very professional, cordial, and honest! He is a pleasure to work with! We also love the Honda product! The only negative comment I can make is that it takes TOO long. It seems like most of the time is spent just sitting and waiting! It should be a more efficient process. If it were easier, more people would come in to buy. No one wants to spend 5 hours to buy a car! More
by Franktperkins
Employees Worked With
Gary Cotshot, Dan Schmidt
April 24, 2017
Pleasant new car purchase, really? Yes really! The salesman set the bar high. Friendly, polite and considerate and he acted that way. We had a delay, causing an trip for me, in the proc Yes really! The salesman set the bar high. Friendly, polite and considerate and he acted that way. We had a delay, causing an trip for me, in the process due to computer down time. But the dealership tried to make it up without me asking for some consideration. More
by Ken Scharmann
Employees Worked With
Rick Miller
April 23, 2017
Great service I have learned to expect great service over the 7 years I have dealt with Brilliance and this visit was no exception. Kudos to all! I have learned to expect great service over the 7 years I have dealt with Brilliance and this visit was no exception. Kudos to all! More
by OldTorge
Employees Worked With
Service rep who wrote my contract
April 17, 2017
Great Customer Service Whether we are purchasing a vehicle or getting maintenance done, ALWAYS GREAT CUSTOMER SERVICE! We love this place. Always treated with great respec Whether we are purchasing a vehicle or getting maintenance done, ALWAYS GREAT CUSTOMER SERVICE! We love this place. Always treated with great respect and care. More
by LoveOurHondas
Employees Worked With
Jeff in Service Dept. / Rob in Car Salesman
April 16, 2017
Quick service, great employees I only went for an oil change this time and I was out of there in no time. Comfortable waiting area, pleasant customer service, gave me a coupon, expl I only went for an oil change this time and I was out of there in no time. Comfortable waiting area, pleasant customer service, gave me a coupon, explained what needed to be done in the near future but didn't push me to do it right away. I go there regularly. More
by Jacobmaia2
Employees Worked With
Ben Mennella
April 14, 2017
TAKES CARE OF ALL YOUR NEEDS. BRILLANCE HONDA MAKES YOU FEEL LIKE YOU ARE PART OF THEIR FAMILY. MIKE HOUSTON AND WARREN CHOE HAVE ALWAYS BENT OVER BACKWARDS TO TAKE CARE OF NEEDS A BRILLANCE HONDA MAKES YOU FEEL LIKE YOU ARE PART OF THEIR FAMILY. MIKE HOUSTON AND WARREN CHOE HAVE ALWAYS BENT OVER BACKWARDS TO TAKE CARE OF NEEDS AND PROBLEMS. More
by DENNIS 1946
Employees Worked With
SHAUN BRANDAU
