Brilliance Subaru

Best car buying experience ever! Starting with the Internet manager, the communication, responsiveness and honesty were exceptional. The sales and management staff were warm, friendl Starting with the Internet manager, the communication, responsiveness and honesty were exceptional. The sales and management staff were warm, friendly and more than accommodating. Everyone should know what it's like to buy a car and feel this good about the purchase! More

2017 Legacy After my car broke down, my mom finally agreed to get me a new car. After doing some online searching, I chose to get a Legacy and Brilliance Subaru j After my car broke down, my mom finally agreed to get me a new car. After doing some online searching, I chose to get a Legacy and Brilliance Subaru just happened to have the one I wanted. From the phone call to driving off with my brand new Subaru Legacy, Ed Troike took complete care of us and made sure that we walked away as happy customers. He even made us honorary family. Either way, I'm in love with my car and I plan on sending anyone I can back there if they ever need a good subaru and excellent customer service More

Excellent Service The service team has been absolutely excellent. Friendly, knowledgeable, and accommodating to our needs. The service team has even come out to our hou The service team has been absolutely excellent. Friendly, knowledgeable, and accommodating to our needs. The service team has even come out to our house to pick up our car and drop off a loaner 👍 I've never had that type of service with any dealership within my lifetime. More

Crosstrek We had a very nice experience with Rick at Brilliance when we arrived to pick up our car. He was outside to greet us and made us feel valued right fro We had a very nice experience with Rick at Brilliance when we arrived to pick up our car. He was outside to greet us and made us feel valued right from the beginning. He explained the Brilliance philosophy and pointed out the tree outside that was saved from being cut down. We like that kind of commitment to the environment. More

Quality vehicles and a quality dealership I appreciate the comfortable environment and the ease of purchasing my new Impreza. I would recommend Brilliance Subaru to anyone looking for a quali I appreciate the comfortable environment and the ease of purchasing my new Impreza. I would recommend Brilliance Subaru to anyone looking for a quality vehicle and a quality dealership. I look forward to having all my maintenance work done at Brillabce Subaru More

Legacy Purchase I had an excellent experience at Brilliance Subaru. George Heller was knowledgeable on the various Subaru models and followed up with me several time I had an excellent experience at Brilliance Subaru. George Heller was knowledgeable on the various Subaru models and followed up with me several times. I had a few minor issues and George worked with the service department to quickly satisfy all these and make me feel appreciated as a Subaru owner. Thanks for your professionalism George! More

Purchase of Forester We appreciated the customer service, the personal attention, and thorough knowledge of every employee we encountered at Brilliance, especially Ed Troi We appreciated the customer service, the personal attention, and thorough knowledge of every employee we encountered at Brilliance, especially Ed Troike, our Sales and Leasing Associate. More

Super customer service We came to Brillance Subaru and had an awesome experience. We researched the trucks we were interested in and contacted Ed to make sure the vehicles w We came to Brillance Subaru and had an awesome experience. We researched the trucks we were interested in and contacted Ed to make sure the vehicles were still available. By the time we got there from Harvard, IL Ed had the trucks ready for a test drive. After the first test drive Ed had the office working on out trade ins while we finished the test drives. Once we were done Ed had to turn us over to Keith the finish up the deal. We told Keith what we were looking for in price and he left for a moment, came back and had a deal written up exceeding our expectations and we had a deal! The experience was extremely professional and efficient while still being friendly and personable. We went to other dealers prior to Brillance and were disappointed and walked out of the dealers without a deal. It was wonderful to deal with such great professionals as Ed and Keith. We will certainly come back time and time again when we need to purchase our next vehicle. I would highly recommend this dealership and especially Ed and Keith. More

Absolute Standout Service Even though the required service was rather expensive and took a couple of days to perform, the experience was exceptional. I was treated courteously Even though the required service was rather expensive and took a couple of days to perform, the experience was exceptional. I was treated courteously and professionally throughout the whole process from making the appointment, through dropping off the car, and picking the car up. The free loaner car was really nice. The service was performed very well on my vehicle and there was never any pressure to perform extra services. More

Quick appoitment All good except that tar that was supposed to be removed on fender was not. Porter Brandon was great. Took over an hour to determine service needs. All good except that tar that was supposed to be removed on fender was not. Porter Brandon was great. Took over an hour to determine service needs. More