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Brilliance Subaru

Elgin, IL

4.9
451 Reviews
Brilliance Subaru, located at 1500 N Randall Rd in Elgin, IL, is your premier retailer of new and used Subaru vehicles. Our dedicated sales staff and top-trained technicians are here to make your auto shopping experience fun, easy and financially advantageous. Please utilize our various online resources and allow our excellent network of people to put you in your ideal Subaru vehicle or the Pre-Owned car, truck or SUV of your dreams today!
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1500 N. Randall Rd

Elgin, IL

60123

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Showing 451 reviews

December 19, 2017

Service -- Brake light Always a pleasant and painless process. Very quick. Nice that beverages and newspapers are available. Thanks for the courteous service. Fixed brak More

by Chas123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don't recall
November 27, 2017

Awesome and made easy. What a great experience. Ed was a great asset to have worked with. Everything flowed and we were set up with the best possible deal that Subaru had More

by Deuces17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed Troike
November 04, 2017

New car I do not write reviews. Brett was a delight to work with!👍🏻🙂 Hope every one has his personality, like my car as well as the auto start that you in More

by Crosstreck gma
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brett Cassell
November 02, 2017

Excellent experience Very pleasant experience dealing with Ed. No high pressure and very thorough and patient in answering all questions regarding the Outback. Great job More

by smiling
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed Troike
October 25, 2017

Good product and no pressure Kevin was very helpful on all the "bells and whistles" in the 2018 Forrester without any pressure. The entire staff were very friendly and helpful. More

by birthday boy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Brown especially
October 11, 2017

Excellent car buying experience. Looking for a used Subaru Outback for a while. Saw the one i bought on line. We live in Northbrook so it's a bit of a hike. SOOOO glad we did. Liked t More

by leonard hack
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim, Donna, Jason, Adam
October 07, 2017

recall notice Good service. So far, the recall update is working. Very accommodating and have the customers interest a top priority. Will have my car serviced the More

by car guy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim , Adam
October 06, 2017

Accomodating, efficient and courteous . all aspects of the Service experience were user friendly and more than one would expect including this request for a comment. More

by Jim.happy customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Servicw Manager, service man nad cahier
September 30, 2017

pleasant good experience made this purchase very pleasant and most likely will be back to purchase a new car soon.. thanks for not been pushy and letting us br More

by Nathan1017
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Pagnotta,
September 23, 2017

Beat dealership ever! Friendly, thorough and informative. Love speaking with them. They offer great suggestions and let you know the costs for the next time you come in. More

by Deby
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service manager, Adam.
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