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Bristol Toyota

Swansea, MA

4.8
1,030 Reviews
Bristol Toyota is not just bigger...it's BETTER! Our family of great employees has helped Bristol Toyota grow and expand for the last 36 years by providing world-class customer service. Bristol Toyota is the only Toyota dealership in New England that has won Toyota's President's Award for more than 35 consecutive years. Please visit our new, state of the art Toyota dealership campus in Swansea, MA., at 2283 Grand Army Highway, Route 6, just off Exit 5 I-195.
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2283 Grand Army Highway

Swansea, MA

02777

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Showing 1,030 reviews

June 20, 2025

Very friendly, easy to deal with employees, very clean week kept building. Very smooth process, will definitely be a return customer in future More

by Deb D
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Karrissa Costa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Vieira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jess Camp
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 20, 2025

Our salesman, Mike Domingos, was very professional and the main reason we purchased from Bristol Toyota. Great overall service. Thank you! More

by Nsbsdrivr9
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Domingos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jess Camp
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 20, 2025

Awesome, Friendly, Welcoming - I will never buy a car from another dealership. Bristol Toyota is my to go dealership and Andy is the best More

by denisecorrey23
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paula Fragata
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Espinal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jess Camp
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 14, 2025

They were very helpful and the salesman was very informative and friendly and made the process very smooth More

by jayu1967
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bob Medeiros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jess Camp
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 12, 2025

Everyone was very courteous and accommodating. The vehicle and the paperwork were well explained. I was very satisfied. More

by Baylee3902
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean Vieira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Acosta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Hurd
June 12, 2025

Had a great day everyone was helpful from start to finish would recommend my family and friends, Hector was great and management team, Thank you More

by Paul silva
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jimmy Lane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Santiago
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 10, 2025

Bristol is very knowledgeable and helpfully, Very competent technically and’definitely the best of eight new cars I’ve purchased over my lifetime. More

by Jwison
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jes Brownell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Little
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Vieira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jess Camp
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 09, 2025

Always a great experience and Hector, new sales manager and the finance team were great and fast! I was thrilled to take my new car home same day More

by H_martino
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jess Camp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Santiago
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 09, 2025

Helpful with everything except timeline. Arrival date kept changing, got car the last possible day. Would not trust a word they say if they tell you when a new car will be delivered More

by josephashtonfox
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jes Brownell
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jess Camp
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2025 -

Bristol Toyota responded

Hi Josh, Thank you for your review. I understand your frustration with the timeline for your new vehicle's arrival, and I sincerely apologize for the changes in the estimated delivery date. As we explain to all our customers, the information we provide regarding vehicle arrivals is based on updates we receive throughout the transportation process. This process involves several stages—including ships, trains, seaports, railheads, and transport companies. Because of these multiple steps, a vehicle may sometimes arrive earlier than expected or, as in your case, experience unforeseen delays. Please know that we are always working to get vehicles delivered as quickly as possible. We're glad you were able to pick up your new car and will be in touch as soon as your registration arrives. In the meantime, please enjoy your new Toyota! Keith Lincoln General Manager

June 08, 2025

Toyota took wonderful care of us. They offered us the best deal within 200 miles on the car I wanted. They were efficient and professional. Very nice salespeople. Two thumbs up! More

by LindaD
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Lynda Ramsay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Shtutin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Lane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Acosta
5.0
This rating includes all reviews, with more weight given to recent reviews.
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