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Bristol Toyota

Swansea, MA

Overview
Employees
Reviews
Vehicles
4.8
1,132 Reviews
Bristol Toyota is not just bigger...it's BETTER! Our family of great employees has helped Bristol Toyota grow and expand for the last 36 years by providing world-class customer service. Bristol Toyota is the only Toyota dealership in New England that has won Toyota's President's Award for more than 35 consecutive years. Please visit our new, state of the art Toyota dealership campus in Swansea, MA., at 2283 Grand Army Highway, Route 6, just off Exit 5 I-195.
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2283 Grand Army Highway

Swansea, MA

02777

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Showing 1,132 reviews

November 06, 2026

Great customer service fast and easy to deal with have bought many cars from this dealer and will continue to buy more More

by Sfolger2009
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Little
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Lincoln
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Lincoln
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kerry Santagata
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 06, 2026 -

Bristol Toyota responded

Thank you so much for the fantastic review, Sfolger2009! We truly appreciate your continued loyalty and are thrilled to hear that our team consistently provides you with fast, easy, and great customer service. We can't wait to help you find your next vehicle when the time comes!

November 03, 2026

Had a great experience choosing my car and negotiating the trade. Sean Guillemette was great to deal with and was also very helpful when showing us all the features available. More

by jeni
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Shawn Guillemette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Acosta
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 06, 2026 -

Bristol Toyota responded

Thank you so much for the wonderful review, Jeni! We’re thrilled to hear you had such a smooth experience selecting your vehicle and negotiating your trade-in with Bristol Toyota We’ll be sure to pass along your kind words to Shawn Guillemette—he’ll be delighted to know his walkthrough of all the features was helpful. Enjoy every mile in your new car, and please don't hesitate to reach out if you ever need anything down the road!

November 02, 2026

Great services and friendly sale person . More vehicles to selected and easy to access in and out. More

by kklk1969
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Reginald Maxi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 06, 2026 -

Bristol Toyota responded

Thank you for the wonderful review! We are thrilled to hear that you experienced great service and enjoyed working with our friendly sales team here at Bristol Toyota. We're also glad that our large selection of vehicles and convenient, easy-to-access location made your visit a breeze. Enjoy your vehicle, and please don't hesitate to reach out if you need anything else down the road!

November 01, 2026

Knew we wanted a Toyota RAV 4. Market is slow to deliver, but working with Bristol Toyota was easy and efficient. We are pleased with our purchase and customer service! Thanks Bris More

by AGMcGuire
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andy Espinal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karrissa Costa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kerry Santagata
5.0
This rating includes all reviews, with more weight given to recent reviews.
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November 01, 2026

I found my experience at Bristol Toyota to be very pleasant. I was greeted by Andy who was very informative. He was able to provide which models would fit my preferences and answer any questions I ha More

by donna108
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Andy Espinal
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 06, 2026 -

Bristol Toyota responded

Thank you so much for the kind review, donna108! We are thrilled to hear that your visit to Bristol Toyota was such a pleasant and comfortable experience. We’ll be sure to pass along your wonderful feedback to Andy—he takes great pride in helping our guests find the right vehicle to match their needs in a relaxed, pressure-free setting. We truly appreciate you choosing Bristol Toyota, and please don't hesitate to reach out if we can assist you with anything down the road!

November 01, 2026

So happy with my purchase. Best dealership experience I’ve had. Very friendly, honest, fair and transparent . More

by Bph8080
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Domingos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 06, 2026 -

Bristol Toyota responded

Thank you so much for the incredible review! Hearing that this was the best dealership experience you’ve ever had means the world to our team at Bristol Toyota. We pride ourselves on providing a friendly, honest, fair, and fully transparent process from start to finish, and we’re thrilled that showed throughout your visit. Congratulations on your purchase, and please don't hesitate to reach out if you ever need anything down the road!

November 01, 2026

I like Bristol Toyota they take care people good the guy do good job he bring it was I expect it Mike or Michael I don't remember the name but he was a good saler More

by desirem87
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Domingos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Acosta
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Nov 06, 2026 -

Bristol Toyota responded

Thank you so much for the wonderful review! We’re thrilled to hear that our team took great care of you and that Mike delivered exactly what you were looking for. We will be sure to pass along your kind compliments to him—he’ll be glad to know he made your experience so positive. Enjoy your vehicle, thank you for choosing Bristol Toyota, and please don't hesitate to reach out if you ever need anything down the road!

November 01, 2026

I love working with the folks here , they are kind, patient and not pushy at all . their service department is very accommodating and let you know everything before they move forward with a repair . It More

by Mrsmac
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bob Medeiros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kerry Santagata
5.0
This rating includes all reviews, with more weight given to recent reviews.
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October 31, 2026

Absolutely amazing. They went above and beyond. Beautiful dealership.I recommend anyone to go there courtesy and very attentive More

by Iolandagould1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan Acosta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Little Amazing
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Nov 06, 2026 -

Bristol Toyota responded

We are thrilled to hear that our team went above and beyond to provide you with such attentive, courteous service, and we’re so glad you enjoyed visiting our facility. Your kind recommendation truly means the world to everyone here at Bristol Toyota. We appreciate your support and look forward to welcoming you back whenever you need anything down the road!

October 31, 2026

Not thrilled w the sale. We are multi car purchase and return customer and should've gotten a better deal. More

by tacbeazosha5870
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jason Simoneau
3.0
This rating includes all reviews, with more weight given to recent reviews.
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