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Bristol Toyota
Swansea, MA
1,010 Reviews
Bristol Toyota is not just bigger...it's BETTER! Our family of great employees has helped Bristol Toyota grow and expand for the last 36 years by providing world-class customer service. Bristol Toyota is the only Toyota dealership in New England that has won Toyota's President's Award for more than 35 consecutive years.
Please visit our new, state of the art Toyota dealership campus in Swansea, MA., at 2283 Grand Army Highway, Route 6, just off Exit 5 I-195.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,010 reviews
April 26, 2022
Always professional. Makes customer comfortable. Explains + answers questions clearly. Service is always done on time Makes customer comfortable. Explains + answers questions clearly. Service is always done on time More
by Hwwtttc
Employees Worked With
April 24, 2022
Andy is the best salesman ever. Couldn’t have had a better experience purchasing my first car! Everyone who I interacted with was extremely patient with me and informative about the Couldn’t have had a better experience purchasing my first car! Everyone who I interacted with was extremely patient with me and informative about the entire process. More
by Gabriela & Carmen
April 21, 2022
Andy was great to work with today! Super friendly and had a positive attitude. Couldn’t be any happier than the deal we made and my new 2019 Rav4! Super friendly and had a positive attitude. Couldn’t be any happier than the deal we made and my new 2019 Rav4! More
by Samantha
April 21, 2022
Friendly greeting as soon as I arrived. Very accommodating and understanding with my needs. Quick service and very thorough with all vehicle features. Very accommodating and understanding with my needs. Quick service and very thorough with all vehicle features. More
by galactictheatre
April 20, 2022
All staff know their business, know cars and know how to treat customers in a low key, no pressure professional manner treat customers in a low key, no pressure professional manner More
by Bobsherman
April 17, 2022
Amazing people , truthfully one the most pleasant experience , I had , I will recommend them without hesitation . Toyota is lucky to have this dealership as they represent the franchise with integr experience , I had , I will recommend them without hesitation . Toyota is lucky to have this dealership as they represent the franchise with integrity and honesty More
by Jnoyavan
Employees Worked With
Other Employees :
Steven Axtell
April 16, 2022
Ordered a new vehicle in February. Was told 3 months and exactly what I wanted. As it turns out it’s by allocations so I can’t get what I ordered. The salesman Mike domingoes outright Was told 3 months and exactly what I wanted. As it turns out it’s by allocations so I can’t get what I ordered. The salesman Mike domingoes outright lied to me to make a sale. I understand delays but not hearing anything for over two months is unacceptable. I went back was told the order process had changed a month after I ordered my truck. No one bother to tell me this. I got my money back and I will never recommend this dealership to anyone. Typical sleazy salesman. If I could give them a zero I would. More
by JohnR
Employees Worked With
April 15, 2022
Great sale personnel, great finance manager, convenient location, great service, excellent people, and I like Toyota location, great service, excellent people, and I like Toyota More
by dattchhim@yahoo.com
Employees Worked With
April 15, 2022
I like to drive Toyota because it is supported by a good machine and a good support team at Bristol Toyota where I feel respected and important, they recognize my business and I bring with proud and confide machine and a good support team at Bristol Toyota where I feel respected and important, they recognize my business and I bring with proud and confidence my business to them. More
by raul.a.martinez.g
April 12, 2022
Just had the best dealer service ever. Justin Raynes and Matt Jackson did a phenomenal job of making me feel welcome. Matt arranged to settle my lease issue with a minimum of trouble. Both Justin Raynes and Matt Jackson did a phenomenal job of making me feel welcome. Matt arranged to settle my lease issue with a minimum of trouble. Both exhibited the highest level of customer service. More
by hwood7525
