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Bristol Toyota

Swansea, MA

4.8
1,010 Reviews
Bristol Toyota is not just bigger...it's BETTER! Our family of great employees has helped Bristol Toyota grow and expand for the last 36 years by providing world-class customer service. Bristol Toyota is the only Toyota dealership in New England that has won Toyota's President's Award for more than 35 consecutive years. Please visit our new, state of the art Toyota dealership campus in Swansea, MA., at 2283 Grand Army Highway, Route 6, just off Exit 5 I-195.
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2283 Grand Army Highway

Swansea, MA

02777

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Showing 1,010 reviews

December 05, 2020

This was my 3rd car through Bristol. Last 2 times cannot compare to the service I got today. It was the best experience I’ve had hands down in all the years I’ve dealt with this dealership. Salesman Alex wa More

by Val625
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Shtutin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kayla in finance
November 29, 2020

This dealership was great. Entire process took less than two hours and I left very satisfied. Staff was very knowledgeable about products and services and presented me with several options. More

by JCares777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jes Brownell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Moniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Lane
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 28, 2020

We had a VERY pleasant experience. We threw every complication in the book at Derek & Matt and we still walked out with a car same day. More

by pst
Recommend Dealer
Yes
Employees Worked With
Karrissa Costa
4.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Lane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derek Camerato
November 09, 2020

Fast, friendly service and easy to work with. Got me at the price point I was looking for. Will refer people to go there from now on. More

by maidanmurphy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Domingos
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 06, 2020

My overall experience was good at dealing with Bristol Toyota. Steve did a great job explaining things and there really wasn’t any pressure involved as one would normally experience with the typical car d More

by MIKE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Axtell
November 06, 2020

Steve Axtell is by far the best salesman I have ever dealt with - he goes above and beyond to get you what your looking for and will help with any questions you may have. Thanks Steve and Toyota! More

by Mosie101
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Axtell
October 15, 2020

I bought a mazda at a Toyota dealership, not only did Alex treat me like family, but was kind and patient with all my questions. He was great, strongly recommend! More

by Michelle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
October 14, 2020

Chris was great all went smoothly especially since we were from Ct. I’d be more then happy to check with them in the future for our next car More

by Jim&Tina2020
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kayleigh Isenor
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 03, 2020

Have leased many vehicles from Bristol Toyota and see no reason to change. STEVE (Axtell) has always been professional, friendly and accommodating, and has gone above and beyond. More

by joseph_dasilva
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Lincoln
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : “Jimmy” in finance dept, Steven Axtell
October 02, 2020

Have been going to Bristol Toyota for many years and am always satisfied. Just had two service appointments and John Herd took good care of me. And just bought a new Camry from Steve Axtell who is always More

by Carole
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Axtell
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