Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Bristol Toyota
Swansea, MA
1,117 Reviews
Bristol Toyota is not just bigger...it's BETTER! Our family of great employees has helped Bristol Toyota grow and expand for the last 36 years by providing world-class customer service. Bristol Toyota is the only Toyota dealership in New England that has won Toyota's President's Award for more than 35 consecutive years.
Please visit our new, state of the art Toyota dealership campus in Swansea, MA., at 2283 Grand Army Highway, Route 6, just off Exit 5 I-195.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,117 reviews
December 30, 2025
Bristol Toyota has great customer service, staff were attentive, friendly and knowledgeable. Overall top notch experience! attentive, friendly and knowledgeable. Overall top notch experience! More
by Katraversie
December 28, 2025
From the moment I walked in, I never felt pressured or uncomfortable. Shawn was great to work with, straight forward and don’t try hiding any details. I will recommend them to everyone I know uncomfortable. Shawn was great to work with, straight forward and don’t try hiding any details. I will recommend them to everyone I know More
by jordan
Employees Worked With
Shawn Guillemette, Jess Camp
December 28, 2025
I love Bristol Toyota they treat me as family. I'm always welcomed, they also know me by name. I always feel welcomed as like family. Toyota has been my go to place for any questions on my vehicle I'm always welcomed, they also know me by name. I always feel welcomed as like family. Toyota has been my go to place for any questions on my vehicle and soon new vehicle to add to the Toyota family. Love Bristol Toyota More
by Kimbelina
Employees Worked With
Other Employees :
Jess Camp, Hector Santiago
December 26, 2025
Always a pleasure dealing with Sean and Crew. I would not hesitate going back for another vehicle. I would not hesitate going back for another vehicle. More
by Msanita222
December 24, 2025
1. Professional 2. Friendly 3. Knowledgeable 4. Eff icient 5. Transparent 6. Courteous 7. Trustworthy 8. Responsive 9. Welcoming 10. Organized 11. Accommodating 12. Low-pressure 13. At icient 5. Transparent 6. Courteous 7. Trustworthy 8. Responsive 9. Welcoming 10. Organized 11. Accommodating 12. Low-pressure 13. Attentive 14. Reliable 15. Customer-focused More
by palsfeld
Employees Worked With
Jimmy Lane, Jacob Raposo
December 23, 2025
Shawn was amazing and very easy going. My husband and I both have families that purchased from here and we followed. The whole process was easy and no pressure at all. Thank you for the gr My husband and I both have families that purchased from here and we followed. The whole process was easy and no pressure at all. Thank you for the great experience! More
by Jessica Normandin
December 22, 2025
Always a pleasure to deal with Bristol Toyota ! Just bought Tacoma # 7 ! Big thanks to Paul, Jim and Juan for a flawless transaction . Can’t go wrong with dealership ! Just bought Tacoma # 7 ! Big thanks to Paul, Jim and Juan for a flawless transaction . Can’t go wrong with dealership ! More
by Ronin45
December 19, 2025
Typically dealing with a dealership is no fun, however I had a great experience. Highly recommend this reputable establishment. had a great experience. Highly recommend this reputable establishment. More
by Nickp125
December 18, 2025
Very friendly and helpful. Took 3 months to get car but that wasn’t dealership fault. This was the easiest transaction with dealing with buying a new car that I have had. Took 3 months to get car but that wasn’t dealership fault. This was the easiest transaction with dealing with buying a new car that I have had. More
by Mjlanglois6
