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Bristol Toyota

Swansea, MA

4.8
1,024 Reviews
Bristol Toyota is not just bigger...it's BETTER! Our family of great employees has helped Bristol Toyota grow and expand for the last 36 years by providing world-class customer service. Bristol Toyota is the only Toyota dealership in New England that has won Toyota's President's Award for more than 35 consecutive years. Please visit our new, state of the art Toyota dealership campus in Swansea, MA., at 2283 Grand Army Highway, Route 6, just off Exit 5 I-195.
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2283 Grand Army Highway

Swansea, MA

02777

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Showing 1,024 reviews

January 20, 2016

Customer service Was very please with the service and efficiency of JR Rocha he was upbeat and very pleasant felt confident in getting a new vehicle with him More

by Wamtoycar
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JR Rocha
Jan 22, 2016 -

Bristol Toyota responded

Thank you for your patronage and your feedback. Enjoy your new ride!

January 20, 2016

great experience From the moment I went inside there new amazing building. I was treated with the upmost respect. I was in and out very happy with my experience . I wo More

by David
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lynda Ramsay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jimmy lane, JR Rocha
Jan 20, 2016 -

Bristol Toyota responded

I'm glad to hear that you had a "great experience" at Bristol Toyota. That is what we strive for and I'm happy to hear that we succeeded. Stop by and say hello when you are back for service at our new location in Swansea. Regards, Mike Hills General Manager

January 19, 2016

Friendly, knowledgeable, respectful, no pressure and honest. Bristol Toyota and John Gomes ROCK! Earlier this month we leased a beautiful 2016 Toyota Highlander. It happened to be the exact one that we wanted in More

by ruffles
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roger, John Gomes, Rodrigo Santos
Jan 19, 2016 -

Bristol Toyota responded

Thanks for sharing your experience here at Bristol Toyota. We appreciate your business and are glad to learn that your interaction with all of our associates was a positive one. Regards, Mike Hills General Manager

January 19, 2016

stressfree sales No pressure salesman, finance and letting you know all about the vehicles new tech, I rate them excellent. Very friendly dealership, offer you coffee More

by MikeM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Axtell
Jan 19, 2016 -

Bristol Toyota responded

Thank you for providing feedback on your experience with our dealership. We appreciate your feedback and your patronage. Mike Hills General Manager Bristol Toyota

January 18, 2016

Bought a RAV4 V6, very happy! Great experience! I bought a used 2010 RAV4 V6 today and couldn't be happier. Car is great condition and the sales team was great the entire time. I really felt comfort More

by HeroDanny
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jimmy Lane, Kerry Parkos, Sharon Jorde
Jan 19, 2016 -

Bristol Toyota responded

Thank you for your patronage and your feedback. It is gratifying to hear from satisfied customers like yourself. Enjoy your new ride! Mike Hills GM

January 17, 2016

Great, timely, experience. I am pleased to give a excellent rating and review for my experience at Bristol Toyata. I was treated with professionalism and timely courtesy. The kn More

by Adam 25
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim lane, Sharon Jorde
Jan 17, 2016 -

Bristol Toyota responded

I'm glad to hear that you were "completely satisfied" with you recent experience and interaction with Sharon Jorde. Thank you for sharing your comments. Mike Hills General Manager

January 15, 2016

Great experience There was no pressure, salesman was very attentive and on top of things. I leased a 2015 RAV4 for a good price and I love the car! More

by Msj40
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jan 17, 2016 -

Bristol Toyota responded

Great to hear! We'll be sure to share your feedback with Jes Brownell. Enjoy your new ride. Mike Hills GM

January 14, 2016

Visited a bigger dealership but didn't get a better price I've done a lot of business with Bristol Toyota over the years. I always feel like I am getting a fair deal. I had some time before my lease expired More

by Lori P
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : John Gomes, Sharon Jorde
Jan 14, 2016 -

Bristol Toyota responded

Thank you for your repeated purchases here at Bristol Toyota. We appreciate your patronage. Please stop by and say hello when you are ready for service. We are open at our new location in Swansea, MA at 2283 Grand Army Highway, Rt. 6, in Swansea, Mass. Regards, Mike Hills GM

January 14, 2016

Bristol Toyota's sales manager, Paula Fragata Considering a new car? You should talk with Paula Fragata, sales manager at Bristol Toyota. Remarkably, she'll talk to you about your particular needs More

by mikeh
Recommend Dealer
Yes
Employees Worked With
Jan 17, 2016 -

Bristol Toyota responded

Thank you for providing feedback regarding your recent purchase experience with Paula Fragata. I'm glad to hear that Paula exceeded your expectations. Good luck with your new vehicle and please visit us at our new home in Swansea, MA when it's time for service. Regards, Mike Hills GM

January 12, 2016

J.R is the man! I just recently purchased a Toyota Tacoma from this dealership(my 3rd vehicle purchased from this dealership). I am very happy with the truck. Its ver More

by fcastle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JR Rocha
Jan 14, 2016 -

Bristol Toyota responded

Thank you for your feedback and your multiple purchases from Bristol Toyota. Thanks especially for your referrals to JR Rocha. I'm sure he'll provide the same outstanding service to your friends and family. Regards, Mike Hills GM

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