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Brogan Cadillac Totowa

Totowa, NJ

4.6
356 Reviews
Thomas J. Brogan's work ethic brought him to the top of the country's list of salesmen in the 1920's. Starting as a demonstrator at E.A. Brown Auto Company, Inc. in Paterson, New Jersey, Tom diligently worked his way up to president of Brogan Cadillac-LaSalle Company. In 1922, he was honored as the country's leading salesman because of his hard work and volume of sales. In October of 1925, the success of Tom Brogan made it possible to devote a brand new 20,000 square-foot New Jersey facility to Cadillac. Brown-Brogan Cadillac Co. continued to grow and in 1927 Tom Brogan assumed sole ownership. That was the birth of a Brogan tradition that has continued to proudly service the community for 80 years. Let us introduce you to our staff, show you some of our special vehicle offers, and take you through our complete line of new and used inventory. We can help you find exactly what you are looking for.
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112 route 46 East

Totowa, NJ

07512

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Showing 356 reviews

April 08, 2016

Emergency tire repair was needed. My low air indicator showed up on my XTS on the way to the office and was losing pressure. I stopped in at Brogan. My guy Vic Santana, as always, gree More

by Robert'sCaddyXTS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victor Santana Sr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2016 -

Brogan Cadillac Totowa responded

Hi Robert'sCaddyXTS, Thank you for your valued feedback! I am glad to hear that Victor was able to assist you successfully. We appreciate you recommending us to your friends and family. On behalf of Victor and our entire dealership, thanks for coming in to see us! T.J. Ely, GM.

April 08, 2016

Alex was great and professional I had a great experience at Brogan Cadillac , my salesmen Alex did a great job and made the process quick and easy. Straight to the point and honest f More

by Frey0677
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Apr 13, 2016 -

Brogan Cadillac Totowa responded

Hello Frey0677, Thank you for taking the time to leave us a review! I am so happy to hear that you enjoyed your experience with Alex. You made a great choice and I know that you will have so much fun driving your beautiful new Escalade! Our staff really aims to make car shopping stress free and fun, and Alex, Ron and Rocky do an excellent job of making this happen. Thank you for choosing Brogan, and I hope you enjoy your new Cadillac! Best, T.J. Ely, General Manager

April 07, 2016

"True to his word!" This was our first car purchase with Brogan Cadillac and our salesman Alex Santos was nothing short of exceptional. His honesty and motivation ensured More

by JasA
Recommend Dealer
Yes
Employees Worked With
Alex Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2016 -

Brogan Cadillac Totowa responded

Hello JasA, Congratulations on your new car and welcome to the Brogan Cadillac family! You chose a gorgeous car, and made an excellent choice. I have to say that your review made my day! I love hearing from satisfied customers and I am so pleased that Alex provided you with an exceptional car buying experience. You described Alex to a T. He is a genuine, knowledgeable, hardworking salesman who truly enjoys helping his customers in any way that he can. Alex does a great job representing the Brogan Cadillac brand and he is an important member of our team. Thank you for choosing Brogan Cadillac and for recommending us. I hope you enjoy your new Cadillac! Best, T.J. Ely, General Manager

April 06, 2016

best car experience thus far This was my 4th car purchase with this being my first one at Cadillac. It was my best experience this far. Quick, smooth, and nothing short of excelle More

by TonyS85
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis Sloyan
Apr 07, 2016 -

Brogan Cadillac Totowa responded

Hello TonyS85, Thank you for your kind review and congratulations on your new car purchase! Welcome to the Brogan Cadillac family! I am confident that you will love driving your new car for years to come. I'm very happy to hear that you enjoyed your car buying experience with Dennis. You described Dennis so accurately. Dennis is a hardworking, genuine salesman who truly enjoys helping his customers to find their perfect cars at great prices. He's an important member of the Cadillac team and he does a wonderful job representing us. Thank you for choosing Brogan Cadillac, and for your recommendation. Enjoy your new car! Best, T.J. Ely, General Manager

March 15, 2016

Don't buy a used vehicle there or get any realiable service I brought my vehicle in for a second time to fix three key issues, the first one was for the OnStar VCIM that needed to be replaced, which it was and More

by carmine.iacullo.9
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mike Perry, Gary Tursi
Mar 17, 2016 -

Brogan Cadillac Totowa responded

Hello Carmine Iacullo, I'm sorry you were disappointed with your experience with us. While not positive, we still appreciate your feedback, and we strive to provide the best customer service possible. Thank you for visiting Brogan Cadillac, and we hope to see you again in the future. Best, T.J. Ely, General Manager

March 07, 2016

TERRIBLE SERVICE EXPERIENCE !!! On February 1, 2016 I took my Cadillac Escalade EXT to Brogan Cadillac Totowa,NJ to have a body control module installed. I provided the module brand More

by John's Escalade
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mike Perry service advisor
Mar 17, 2016 -

Brogan Cadillac Totowa responded

Hello John's Escalade, I'm sorry you were disappointed with your experience with us. While not positive, we still appreciate your feedback, and we strive to provide the best customer service possible. Thank you for visiting Brogan Cadillac, and we hope to see you again in the future. Best, T.J. Ely, General Manager

March 05, 2016

A Fantastic Experience I had a tremendous experience at Brogan Cadillac in Totowa. My salesperson Alex was a great help and I felt comfortable right away. I would recommend More

by dodgers55
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Torres
Mar 08, 2016 -

Brogan Cadillac Totowa responded

Hello dodgers55, Thank you for taking the time to leave us a review and congratulations on your new car! It's so wonderful to hear that you had such an enjoyable car buying experience with Alex. We really aim to make the car shopping experience both fun and relaxing and I am so pleased that Alex could assist you in finding the perfect car to meet your needs. I appreciate your recommendation and thank you for choosing Brogan! Enjoy your new car! Best, T.J. Ely, GM

February 23, 2016

Excellent! No Exceptional Customer Service!! Victor Santana always goes the extra step to ensure that our vehicle is properly serviced. We can always anticipate being treated with the upmost resp More

by Bramsey39
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victor Santana Sr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2016 -

Brogan Cadillac Totowa responded

Hi Bramsey39, Thank you for taking the time to leave us a review! I am so happy to hear that you continue to have excellent service experiences with Victor. He is an excellent representative of the Brogan brand and he truly cares about assisting his customers. He is super knowledgeable and he takes a lot of pride in his work. I know that he will be so thrilled to read your review and grateful for your recommendation. I appreciate that you continue to chose Brogan for your servicing needs and we look forward to seeing you again in the future! Best, T.J. Ely, GM

February 19, 2016

Leased a 2016 srx Had the pleasure of working with Dennis Sloyan on this deal..He walked me through the whole process of leasing a vehicle as i had never done this befo More

by blondet1960
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Sloyan
Feb 26, 2016 -

Brogan Cadillac Totowa responded

Hello blondet1960, Congratulations on your new SRX! That is one beautiful car, and I am confident that you will love driving it! I'm so pleased to hear that you had such a great car leasing experience with Dennis. Dennis is an asset to the Brogan team. He wants his customers to leave 100% satisfied and familiarized with their new vehicles. In this technology age, our cars' features are also evolving, and we want you to take complete advantage of them. We are lucky to have Dennis on our staff, and I know that he will be so happy to read your review. Thank you for choosing Brogan and for your recommendation. I hope you love driving your new SRX! Best, T.J. Ely, GM

February 13, 2016

Ask for Dennis Sloyan I enjoyed working with Brogan Cadillac, especially Dennis Sloyan. He really goes out of his way to earn your business! It is like having a friend in More

by carmine.iacullo.9
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Sloyan
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